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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with a fitness center and theme park shuttle service

Choose dates to view prices

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Terrace/patio
Aerial view
Front of property
Full-size fridge, microwave, oven, stovetop
American cuisine, pool views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, Titanic the Experience
    ‪7 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(82 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(111 reviews)
  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Orlando

Located in International Drive District within a short walk of CoCo Key Water Resort, Westgate Palace Hotel / Universal / I-Drive is within a mile (2 km) of other popular sights such as Universal Orlando Resort. This 408-room, 4-star resort has an outdoor pool along with free in-room WiFi and free self parking.
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What's nearby

  • Pirate's Dinner Adventure - 3 min walk - 0.2 miles
  • Titanic the Experience - 7 min walk - 0.4 miles
  • CoCo Key Water Resort - 10 min walk - 0.6 miles
  • Universal Orlando Resort - 16 min walk - 0.9 miles
  • The Orlando Eye - 3 min drive - 1.1 miles

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Sushiology - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with a fitness center and theme park shuttle service
Westgate Palace Hotel / Universal / I-Drive features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly resort include free WiFi in public areas, a business center, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, washers/dryers, and dining areas. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Westgate Lakes Resort & Spa Universal Studios Area
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Are free cancellation options available at Westgate Palace Hotel / Universal / I-Drive?

Westgate Palace Hotel / Universal / I-Drive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Westgate Palace Hotel / Universal / I-Drive?

This resort is situated in International Drive District within a short 15-minute walk of Universal Orlando Resort and also 11 minutes on foot from CoCo Key Water Resort. You'll also find The Orlando Eye and Orlando International Premium Outlets within a short drive.

Is there parking available at Westgate Palace Hotel / Universal / I-Drive?

Yes, self parking is offered for free at the resort. RV/bus/truck parking is also available for guests.

Does Westgate Palace Hotel / Universal / I-Drive include a casino at the property?

No, Westgate Palace Hotel / Universal / I-Drive doesn't have a casino.

Will I find an indoor pool at Westgate Palace Hotel / Universal / I-Drive?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is Westgate Palace Hotel / Universal / I-Drive good for couples?

This lakeside resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Westgate Palace Hotel / Universal / I-Drive?

No, this resort doesn't have a spa tub.

Does Westgate Palace Hotel / Universal / I-Drive have a restaurant with a breakfast menu?

Yes, Westgate Palace Hotel / Universal / I-Drive serves continental breakfast for a surcharge each morning at Drafts Sports Bar & Grill.

Will Westgate Palace Hotel / Universal / I-Drive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Westgate Palace Hotel / Universal / I-Drive for a fee of USD 150 per accommodation, per stay.

Does Westgate Palace Hotel / Universal / I-Drive have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Westgate Palace Hotel / Universal / I-Drive?

The closest major airport to Westgate Palace Hotel / Universal / I-Drive is Orlando Intl. Airport (MCO), which is 16.2 mi away (28 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 21.6 mi away (40-minute drive).

Are there rooms with balconies that I can book at Westgate Palace Hotel / Universal / I-Drive?

No, you won't find guestrooms with balconies at Westgate Palace Hotel / Universal / I-Drive.

Does Westgate Palace Hotel / Universal / I-Drive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Westgate Palace Hotel / Universal / I-Drive.

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 764 out of 1187 reviews
Rating 8 - Good. 242 out of 1187 reviews
Rating 6 - Okay. 100 out of 1187 reviews
Rating 4 - Poor. 32 out of 1187 reviews
Rating 2 - Terrible. 49 out of 1187 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Great location had a good time
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 4 nights in Nov 2025

6/10 Okay

Sarah

Liked: Staff & service
Overall it was okay. I appreciated having a stackable washer and dryer and 2 seperate bedrooms and bathrooms. I did not, however, sleep well any of the 4 nights. The pillows were really puffy and the walls must be paper thin. I heard our lovely neighbors at all hours of the night. I heard doors shut, laughing, talking, the tv, toilet flushing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Evelyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wally was great from the moment we checked in very friendly knowledgeable and helpful. Marlyn was a delight she answered all our questions always very kind. Sincere was the funniest and welcoming. All in all we had a great stay. Would definitely recommend.
Stayed 4 nights in Oct 2025

2/10 Terrible

Valerie Contreras

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The ac was not working, bed had stains, creepy vibes, No housekeeping
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Universal / I-drive vacation. Free parking, free Universal shuttle bus and easy stroll to ICON and Pointe Orlando. Staff were super friendly and helpful 👍👍👍👍
Stayed 5 nights in Oct 2025

10/10 Excellent

Maria, Leigh acres

Traveled with pets, Traveled with family
Liked: Amenities
Clean and friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Sabrina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Brian

Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, easy to check in and check out. The rooms were clean. Overall perfect!
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Westgate Palace Resort with our family. The rooms were super clean, comfortable, and felt very safe, which gave us peace of mind throughout our trip. The location is fantastic — just a short, easy drive to Universal Studios and close to plenty of great dining options. The convenience made everything stress-free, especially with kids. We’ll definitely be back and would highly recommend it to anyone visiting the area!
Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not use the pool
Stayed 2 nights in Oct 2025

6/10 Okay

lidia a

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Clean ron every day
Stayed 5 nights in Oct 2025

10/10 Excellent

Angela

Traveled with family and small children
Liked: Cleanliness, amenities
The staff was not friendly or helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

hope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfy beds
Stayed 2 nights in Oct 2025

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, close to everything. 5 min drive to the Universal parks, great size pool, wish there was another hot tub, this one was a great size, but got busy quickly.
Stayed 7 nights in Oct 2025

10/10 Excellent

brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing, the staff is great!
Stayed 6 nights in Oct 2025

4/10 Poor

Caitlynn

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

8/10 Good

Angelika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, and relatively clean. The only thing that I'd like to see improve is options and availability of food options. We tried to order some food while enjoying the pool in the evening, but they ran out of pizzas. There's barely anything available to eat for breakfast. Overall I would still recommend this hotel since it has option with 2 bedroom/2 bathroom, so it's perfect for a family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa Yvette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and clean facility. The pool is heated so it was perfect for fall weather. I loved that availability was open even though we arrived too early for check in. The room was amazing!!!!! We slept so comfortable. The tiny little detail I would upgrade is to have plugs for chargers in each room. There were plenty of plugs just none in one of the bedrooms. We will definitely be back here! We loved it!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer lynn

Liked: Staff & service, amenities, property conditions & facilities
Staff was great! Need anything sent a text and it was there within the hour! So conveient and stress free
Stayed 5 nights in Oct 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff were accommodating and let us check in early which made our first day smoother. The room was clean, not immaculate but clean, and you're the cleaner during the stay. I was charged $17 for a dish sponge and laundry pod which we used so be aware when using items to clean. Overall, it was good for the price I paid.
Stayed 3 nights in Oct 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

We just used to have a good sleep because we spent more time in the parks
Stayed 2 nights in Oct 2025

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. 2 bedroom suite was perfect. Anastasia helped us correct an error I made at booking. Very nice experience. will stay again next time we come to Orlando.
Stayed 2 nights in Oct 2025

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