We recently stayed at this VRBO and had high hopes based on the listing and reviews. While the customer service was excellent—responsive, friendly, and eager to help—unfortunately, there were several maintenance issues that made our stay less enjoyable than expected.Some of the biggest concerns included:Pirates Room: The shower floor was extremely slippery, making it a safety hazard.Beds: The bed in the Soul Room had a broken frame, the Star Wars Room also had a broken bed frame, and the Villains Room bed was extremely noisy with every movement. Additionally, the mattress in one of the rooms was uncomfortably hard.Kitchen: Both dishwashers were broken - while they washed dishes - the racks were broken, the water boiler didn’t work, and the drawer under the oven was broken. The refrigerator (left of the stove) had a cracked door drawer, and most of the door drawers were missing altogether.Common Areas: The wastebaskets were too small for a house of this size, and the lighting in the living and dining spaces was very dim.We wanted to love this place, and with some much-needed repairs and updates, it could be an amazing stay. Hopefully, management will address these concerns because the theme and concept are great, but the functionality needs serious improvement.Would reconsider staying here again if these issues were fixed.