Good
Was a nice stay and convenient for the water park and right around the "corner” from Clifton Hill where all the fun stuff and shopping; is up the hill from Niagara Falls!!! Close but quite a walk back and forth. We were a family of 6( 3 kids and 2 parents and grandpa). The only thing I’d worry about is it’s dated, elevator kinda shimmies and hops. Fairfield waterpark is rough on the feet and peeling BUT my kids loved it and we played all afternoon at the Beach House and wave pool. My toddler played in the splash tot area and loved the little slide with water. Nice place, the courtyard on our floor was cool and they played a kid movie at night.
It is super convenient in location. You can do many things in the area without going too far for adults and kids. We had a blast. What we thought could use improvement/more care was the carpet smell and central air unit which we had a problem with the first day. Maybe invest in having better fans available for when units break down.
It is ok
Best place
This property was staffed with rude front desk members. Our waterpark passes were only honored one if the 2 days promised. Noisy neighbors that partied until 3 am with no security check-ins.
Checkin personal wasn’t very friendly, room had a smell, food boxes were left on the dresser, electrical. Also had some random people walk into our room the front desk checked them into our room.
Good
Thank you for staying with us and for your great rating! We really appreciate your feedback and are very pleased to hear you enjoyed your stay with us. We look forward to welcoming you back again soon and being able to provide you with another great experience!
Was a nice stay and convenient for the water park and right around the "corner” from Clifton Hill where all the fun stuff and shopping; is up the hill from Niagara Falls!!! Close but quite a walk back and forth. We were a family of 6( 3 kids and 2 parents and grandpa). The only thing I’d worry about is it’s dated, elevator kinda shimmies and hops. Fairfield waterpark is rough on the feet and peeling BUT my kids loved it and we played all afternoon at the Beach House and wave pool. My toddler played in the splash tot area and loved the little slide with water. Nice place, the courtyard on our floor was cool and they played a kid movie at night.
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an enjoyable stay at our hotel and that you appreciated the various amenities we have to offer.Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an enjoyable stay at our hotel and that you appreciated the various amenities we have to offer.Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had an enjoyable stay at our hotel and that you appreciated the various amenities we have to offer.
Thank you for taking the time to share your feedback with us. We value all guest reviews, both positive and negative, as they help us identify areas for improvement and ensure we provide the best possible experience for our guests. We are truly sorry to hear that your recent stay fell short of your expectations, and we apologize for any inconveniences or disappointments you encountered. We would like to sincerely apologize for not meeting your needs and for any shortcomings in our services. We truly hope this experience will not deter you from staying with us again.
It is super convenient in location. You can do many things in the area without going too far for adults and kids. We had a blast. What we thought could use improvement/more care was the carpet smell and central air unit which we had a problem with the first day. Maybe invest in having better fans available for when units break down.
We want to apologize to you for the unpleasant odor and the faulty A/C. The HVAC unit in your room has since been repaired and our carpets will be receiving a full steam clean shortly. We are glad to read that you enjoyed our convenience location in the heart of downtown Niagara Falls and look forward to your next stay with us.
It is ok
We are glad to read that your stay was okay. We look forward to your next visit with us.
Best place
We thank you for your kind comments. We look forward to your next stay with us.
This property was staffed with rude front desk members. Our waterpark passes were only honored one if the 2 days promised. Noisy neighbors that partied until 3 am with no security check-ins.
We are very sorry to read about your bad stay with us. All Waterpark packages are valid from the first day of Waterpark access with an additional day the following day. As I am unable to check your file I can not research the specific details of your incident. We apologize to you for the inconvenience.
Checkin personal wasn’t very friendly, room had a smell, food boxes were left on the dresser, electrical. Also had some random people walk into our room the front desk checked them into our room.
We are very sorry to read that you had this horrible experience with us. I very much hope that you brought this to the attention to one of our on duty managers as we would have very much wanted to rectify this issue and apologize to you. We again are so sorry about the experience.
Dear Tuan, We appreciate you taking the time to leave your kind rating for Skyline Hotel & Waterpark. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Yours in Hospitality, Hotel Management