Midtown Convention Center Hotel

2.0 star property
Hotel with a fitness center, a short walk to The High Line Park

Choose dates to view prices

Photo gallery for Midtown Convention Center Hotel

Lobby
Tempur-Pedic beds, in-room safe, desk, blackout drapes
Interior
Exterior
Daily continental breakfast (USD 15 per person)

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
522 W 38th St, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪2 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

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Room options

Standard Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

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About the neighborhood

New York

Located in Manhattan, Midtown Convention Center Hotel is within a 5-minute walk of Jacob K. Javits Convention Center and within 15 minutes of other popular attractions like Madison Square Garden. This 83-room hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Jacob K. Javits Convention Center - 2 min walk - 0.1 miles
  • Madison Square Garden - 11 min walk - 0.6 miles
  • Times Square - 11 min walk - 0.6 miles
  • Broadway - 13 min walk - 0.7 miles
  • Manhattan Cruise Terminal - 16 min walk - 0.9 miles

Getting around

  • 34th Street–Hudson Yards Station - 5 min walk
  • Penn Station - 15 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Bluestone Lane - ‬7 min walk
  • ‪Concourse Cafe - ‬4 min walk
  • ‪Finn’s Bagels - ‬2 min walk
  • ‪Greywind - ‬3 min walk
  • ‪Jake's - ‬4 min walk

About this property

Midtown Convention Center Hotel

Hotel with a fitness center, a short walk to The High Line Park
Midtown Convention Center Hotel features a gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 50.00 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and laundry facilities.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available
  • Limo/town car service
  • Self parking on site (USD 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per week
  • Service fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Self parking fee: USD 50.00 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Convention
Best Western Convention Center
Midtown Convention Center
Best Western Convention Center Hotel New York
Best Western Convention Center New York
Best Western Convention Hotel
Best Western Hotel Convention Center
Convention Hotel
Hotel Best Western Convention Center
Magnuson Convention Center Hotel New York
Magnuson Convention Center Hotel
Magnuson Convention Center New York
Magnuson Convention Center
Midtown Convention Center
Midtown Convention Center Hotel Hotel
Midtown Convention Center Hotel New York
Midtown Convention Center Hotel Hotel New York

Frequently asked questions

Is free cancellation available at Midtown Convention Center Hotel?

Midtown Convention Center Hotel provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of Midtown Convention Center Hotel?

This hotel is situated in Manhattan within a short 13-minute walk of Madison Square Garden and also 14 minutes on foot from Times Square. You'll also find Broadway and Bryant Park less than a mile away.

Is there parking available at Midtown Convention Center Hotel?

Yes, parking is offered for USD 50.00 per day.

Does Midtown Convention Center Hotel include a casino on the premises?

No, Midtown Convention Center Hotel doesn't have a casino.

Will I find an indoor pool at Midtown Convention Center Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Midtown Convention Center Hotel?

Couples staying at this hotel will appreciate amenities like a comfy mattress and free Internet access as well as concierge services.

Are there hot tubs at Midtown Convention Center Hotel?

No, this hotel doesn't have a spa tub.

Does Midtown Convention Center Hotel have a restaurant that serves breakfast?

Midtown Convention Center Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Midtown Convention Center Hotel allow pets to stay free of charge?

No, pets aren't allowed at Midtown Convention Center Hotel though service animals are welcome.

Does Midtown Convention Center Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Midtown Convention Center Hotel?

The closest major airport to Midtown Convention Center Hotel is LaGuardia Airport (LGA), which is 9.6 mi away (39 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (16-minute drive).

Can I book a room with a balcony at Midtown Convention Center Hotel?

No, there aren't any guestrooms with balconies at Midtown Convention Center Hotel.

Midtown Convention Center Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 111 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 307 out of 1004 reviews
Rating 4 - Poor. 176 out of 1004 reviews
Rating 2 - Terrible. 124 out of 1004 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul k

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceased trading and primed for demolition so left stranded in NYC in the dark with luggage and no hotel. A uniquely bad hotel experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicola

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel to stay in with my daughter and paid up front. When we turned up, at 2330, it was closed and was being refurbished leaving us stranded in a foreign town!
Stayed 7 nights in Dec 2023

4/10 Poor

George

Disliked: Cleanliness, amenities, property conditions & facilities
I like the location and access to the subway station and the Javits Center. The room I had was horrible. It looked like someone spilled coffee on the walls and it was never cleaned up. The floors were filthy and the furnishing's were in terrible shape. I understand that the price was on the low end for NYC, so my expectations should have been lower, but it was bad!
Stayed 3 nights in Nov 2023

6/10 Okay

robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was basically self serve. No coffee in room. Coffee maker dirty. Dirty facecloths removed from room and not replaced. Had to ask for everything.
Stayed 2 nights in Nov 2023

4/10 Poor

W Greg

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was no help for anything. Didn't know the neighborhood, or how to get around the city. Bathroom had lots of random hair all over. Bed was more like a futon than an actual bed. It seemed more like a hostel than a hotel.
Stayed 1 night in Nov 2023

2/10 Terrible

joseph

Traveled with partner
Disliked: Property conditions & facilities
I typically stay in three star, hotels or better. Not because I’m a snob because I like the place to be safe and clean. This place was neither. The room did not look anything like described in the picture. When I got into the room clearly it had not been cleaned thoroughly and there was a used bath towel hanging on the back of the bathroom door. Tub was in need of caulking and really replacement. I asked for room service the next morning; I put the sign on the door but no one ever showed up. I had to ask again. They went in eventually and all they did was change the towels not even did they didn’t make the beds. They didn’t clean anything. They never left any coffee or cups to drink water or coffee from, I had to ask the front desk for them for the both days I stayed there. This was the most horrible experience I have ever had anywhere, especially in Manhattan. I would’ve checked out and got another hotel, but I didn’t really have the time to do so and I was only there two nights. I was out of the room a good portion of the day which helped. Worst booking experience by far through Expedia. Very very disappointing.
Stayed 2 nights in Nov 2023

2/10 Terrible

Nicole

Stayed 1 night in Nov 2023

8/10 Good

Jiayue

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay is great - one suggestion is to pls cancel the luggage fee - your hotel is decent - and a decent hotel doesn’t charge fees for helping your clients to check their luggage for a little bit before or after the time they are check in or check out. Otherwise I would have have really enjoyed the stay.
Stayed 1 night in Oct 2023

6/10 Okay

Nataliya

Disliked: Cleanliness, property conditions & facilities
Location was the only thing I liked, because it was so close to Javits. Room was so tiny, that it was hard to move around. And I was solo. Cannot even imagine if a couple was staying there. I could make myself coffee, turn on tv, AC, reach out in the closet and iron - ALL while on a bed lol TV channels were weird. Bathroom in the lobby was out of service. There was no breakfast (when I was booking, it stated $15 fee for breakfast option) They charged $5 twice to hold my bag behind front desk (day I arrived and the day I was leaving) None of other hotels ever charged for that.
Stayed 1 night in Oct 2023

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Ossie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is permanently closing
Stayed 6 nights in Oct 2023

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

carlos

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Alexander

Traveled with family
Disliked: Staff & service, property conditions & facilities
Shabby room, broken single chair, no hot water Sunday morning.
Stayed 1 night in Oct 2023

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The toilet didn't flush well in the room I was in so I had to flush twice and at one point the water system was shut off one morning without notice so the faucet and toilet wasn't working at all and had to use the restroom in the lobby. It was working after a couple of hours though so that was good. The staff was nice and the room was clean. I would stay here again if I get a room where the toilet worked.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service

No power from outlets

The outlets seem as if they are in a timer or something. I checked in all the outlets worked but when I got back to the room to charge my phone & watch t.v. nothing worked!!!!!!! I went to front desk, because there was no cord in the phone to use it, I was told the technician was gone & there was nothing they could do. This is truly a 'you get what you pay for hotel.
Stayed 1 night in Oct 2023

6/10 Okay

Vittorio

The location was good & most famous NY landmarks were within walking distance.
Stayed 20 nights in Sep 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service
It’s fine but desk lamp is not working
Stayed 1 night in Sep 2023

4/10 Poor

Sophie

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay again.

Disappointed with the state of the room. Felt very dirty and location didn’t feel safe. Very expensive.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Ira, Newtown Square

Traveled with partner
Liked: Cleanliness, staff & service
Relative to snotty negative reviews from others my expectations were low. However, I was very pleasantly surprised & would stay again.
Stayed 1 night in Sep 2023

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Brigitte

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Parfait pourble prix
Stayed 4 nights in Aug 2023

10/10 Excellent

KADY

Stayed 1 night in Aug 2023