Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
Hotel with a 24-hour business center, a short walk to 5th Avenue

Choose dates to view prices

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Exterior
Property preview
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

King Evolution

8.6 out of 10
Excellent
(203 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

7.8 out of 10
Good
(125 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

7.4 out of 10
Good
(22 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

One King Bed Roll In Shower

8.2 out of 10
Very good
(19 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed City View

8.2 out of 10
Very good
(24 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

8.4 out of 10
Very good
(72 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(92 reviews)
  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(63 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Hilton Garden Inn New York/Manhattan-Chelsea is within a 10-minute walk of popular sights such as 5th Avenue and Madison Square Garden. Each of the 169 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business center, a short walk to 5th Avenue
Guests of Hilton Garden Inn New York/Manhattan-Chelsea enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Self parking is offered for USD 55.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Is free cancellation available at Hilton Garden Inn New York/Manhattan-Chelsea?

Hilton Garden Inn New York/Manhattan-Chelsea provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on Nov 25, 2025 start from $168.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn New York/Manhattan-Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Herald Square. You'll also find Broadway and Times Square less than a mile away.

Is there parking available at Hilton Garden Inn New York/Manhattan-Chelsea?

Yes, covered parking is offered for USD 55.00 per day. Accessible parking is also available for guests.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a casino?

No, Hilton Garden Inn New York/Manhattan-Chelsea doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Garden Inn New York/Manhattan-Chelsea?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as concierge services.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a restaurant that serves breakfast?

Yes, Hilton Garden Inn New York/Manhattan-Chelsea serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Does Hilton Garden Inn New York/Manhattan-Chelsea allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn New York/Manhattan-Chelsea for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hilton Garden Inn New York/Manhattan-Chelsea?

The closest major airport to Hilton Garden Inn New York/Manhattan-Chelsea is LaGuardia Airport (LGA), which is 9.2 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.3 mi away (18-minute drive).

Are there rooms with balconies at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there aren't any guestrooms with balconies at Hilton Garden Inn New York/Manhattan-Chelsea.

Reviews

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 1308 out of 3080 reviews
Rating 8 - Good. 936 out of 3080 reviews
Rating 6 - Okay. 494 out of 3080 reviews
Rating 4 - Poor. 194 out of 3080 reviews
Rating 2 - Terrible. 148 out of 3080 reviews

Reviews

6/10 Okay

Jimmy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Close to everything!!!
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Chelsea’s Flower District!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location, close to several subway stations that make it easy to get around New York City. It’s also within walking distance (about 10–15 minutes) of several interesting landmarks, such as the Empire State Building. The beds were cozy and comfortable—perfect for a good rest after a long day of walking. There were several lunch & dinner options near the hotel as well. The rooms were clean, and the hotel restaurant offered a variety of breakfast choices. I really don’t have any negative points about this hotel. The staff was very friendly, especially the restaurant staff like Alma and the other waiter (sorry, I forgot his name). If I get the chance to return to New York, this hotel would definitely be a great option. Several lunch options near from the hotel too. Clean bedrooms. several options to breakfast in the restaurant. I really don't have a negative point for this hotel. Very friendly staff, specially restaurant staff like Alma and the another waitress man (sorry I forgot the name) If I have a chance to go back to NY, this hotel would be a really good option to return.
Stayed 3 nights in Jul 2025

8/10 Good

ARAVIND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 2 nights in May 2025

2/10 Terrible

Renee

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Bhaskar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is in the perfect location; majority of the tourist attractions, restaurants are within walking distance. We had no trouble staying in the property.
Stayed 3 nights in Jul 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel with Amazing Staff

JohnMarie, Kim & Michael are amazing. I love coming here, they're so friendly. Hotel is always clean and the room is a perfect size. The location is perfect for my needs.
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For it to the a Hilton, I expected that place to be nicer. Our restroom needed a bit of love, especially at the ceiling.
Stayed 5 nights in Jul 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The people at the front desk were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jay

Stayed 2 nights in Jul 2025

6/10 Okay

Chris

Traveled with family
Disliked: Cleanliness, amenities
Nk
Stayed 7 nights in Jul 2025

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff! While the room could use some updating, we still enjoyed our stay overall. Would consider staying again for the convenience and service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shirley Veron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a little worn but somewhat updated! Very clean !Easy walk to subway! Mostly flower shops on the street but some restaurants within a few blocks! Would have lined a safe in the room! Staff was very friendly and helpful!
Stayed 3 nights in Jul 2025

8/10 Good

Sarah, South Bend

Traveled with family
Liked: Cleanliness, staff & service
We really liked the location of the hotel and proximity to a quick breakfast sandwich, coffee, subway station, etc. The rooms could use some hooks to hang up purses, towels, bags. Overall our room was quiet, we didn’t really hear our neighbors. We never really had to wait on an elevator. The hotel could use a little modernizing/renovating— one of the front doors is broken, there were stains/burns on the counter in our bathroom, just general wear and tear that comes with age. There was icy cold water at times in the lobby- it never seemed to be there at the same time, but it was so nice to come back and find it. Front desk staff were nice. We paid a $25 early check in fee on the day we arrived (the app had said $50 so I took it as a win). They also held our bags for us after check out which was so handy. Overall we were very happy with our stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service
found a couple non working ice machines..... ultra low water pressure and no included breakfast😢
Stayed 3 nights in Jul 2025

10/10 Excellent

Fransisco

Business traveler
Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jul 2025

6/10 Okay

Jenifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Basic, yet dated, hotel. Surprisingly quiet. Good location.
Stayed 6 nights in Jul 2025

2/10 Terrible

Benaiah James, New York

Disliked: Cleanliness
Front desk staff was unfriendly and unprofessional. AC unit was so loud we had trouble sleeping. Every time the toilet was flushed, there was a terrible screeching and wining sound. The sheets had holes in them. One of the two elevators was down a few times during my stay, so there was a long line in the lobby and it took over 8 minutes to get to the room. Bathroom was dirty and often housekeeping forgot to replace shower soap, toilet paper, tissue, and fully restock towels. Worst Hilton stay in my experience.
Stayed 13 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t Recommend

The room was dirty and I found what looked like a bedbug on the wall next to the bed upon arrival. There were food stains and particles on the wall. Baseboards and walls had stains and chipping paint. The bathroom had damaged tub and toilet. The pillows had stains on them. I reported the bug issue and old food smeared on the wall to the front and requested to be moved to a different room. They accommodated my request to switch rooms. This hotel needs updating and better housekeeping standards.
Bedbug
Pillow
One of many damaged areas in the room.
Another particle smear on the wall.
Stayed 2 nights in May 2025