2/10 Terrible
William
Traveled with family and small children
Jul 19, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a lot this won’t hold all the word. First when we came in my son when to use the bathroom and before he got to use it thanks god he saw dry urine on the toilet seat, we when to the front desk and complain and she when to get clean items and clean the seat, this is before we got settle in then when my wife got in the bed the bed sink to the floor she say look the bed sink to the floor i said honey i tried i going to sleep we deal with this in the morning so on my way to the bed next to my wife i step on dog urine that when i got mad and call orbit who we got the booking from they was ok, we told orbit we are leaving to other hotel we can not stay here due my family health, this hotel should be close if i can put photo on this site i would i have photo of the mold in the bath tub and of the bed anf there more my son sofer bed frame was broken he was laying with his leg up we when to hyatt in Mild ford CT. We was charge for the three hours no refund for that day this was at 9:00 to 11:00 more or less I don’t recommend this place at all it should be close and remolded completely starting with cleaning, New bed, oh i all most forget my kids saw bed bugs on the bed sheet. My uncle told me after all our bad night there i should had taking one of the bug and siit them but for one i didn’t know this and if i did i wasn’t going i just wanted a full refund. But this place must be close and a city inspector should go and make a full inspection.
William
Stayed 6 nights in Jul 2025
