Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
Hotel with free breakfast, near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Lobby
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(77 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(118 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Franklin

CoolSprings Galleria is a short stroll from Hyatt Place Nashville/Franklin/Cool Springs, and other popular attractions like The Factory are within a 10-minute drive. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.5 miles
  • The Factory - 7 min drive - 5.4 miles
  • Franklin Theatre - 9 min drive - 6.4 miles
  • Radnor Lake State Natural Area - 9 min drive - 7.5 miles
  • Nashville Zoo - 14 min drive - 12.2 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Frequently asked questions

Is free cancellation available at Hyatt Place Nashville/Franklin/Cool Springs?

Hyatt Place Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on Nov 2, 2025 start from $97.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Place Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 12-minute walk of CoolSprings Galleria. You'll also find Crockett Park and The Factory within a short drive.

Is there parking available at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs include a casino on the premises?

No, Hyatt Place Nashville/Franklin/Cool Springs doesn't have a casino.

Is there an indoor pool at Hyatt Place Nashville/Franklin/Cool Springs?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Hyatt Place Nashville/Franklin/Cool Springs a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Hyatt Place Nashville/Franklin/Cool Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt Place Nashville/Franklin/Cool Springs serves free on-the-go breakfast at The Placery each morning.

Does Hyatt Place Nashville/Franklin/Cool Springs allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt Place Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 19.5 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.3 mi away (33-minute drive).

Can I book a room with a balcony at Hyatt Place Nashville/Franklin/Cool Springs?

No, there aren't any guestrooms with balconies at Hyatt Place Nashville/Franklin/Cool Springs.

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1042 reviews
Rating 8 - Good. 244 out of 1042 reviews
Rating 6 - Okay. 96 out of 1042 reviews
Rating 4 - Poor. 21 out of 1042 reviews
Rating 2 - Terrible. 26 out of 1042 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel really wasn’t that clean or well kept. I was surprised as this was a Hyatt property or at least managed under the Hyatt brand. In the end I was charged twice on two different cards as I had asked to move my stay from a debit card to a credit card to get points when I checked in. I was told that they’d not charge both cards both at check in and check out and then a week later upon reviewing my statements they did charge both cards, for vastly different amounts. Something a little fishy going on here. In the meantime I’ve reached out to the hotel and there is no answer at lobby. I booked through Orbitz so I’ve asked them to intervene and they can’t get ahold of anyone and have now elevated this to an Orbitz specialist to see what can be done next. All I’m saying is, think twice before choosing this Hyatt Place in Franklin.
Stayed 4 nights in Oct 2025

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2025

10/10 Excellent

qi

Liked: Cleanliness, staff & service, property conditions & facilities
air condition need to check wick I lived
Stayed 4 nights in Jul 2025

10/10 Excellent

Debbie, Deer Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet hotel. Easy walking to shopping and dining. Great breakfast options
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just OK.

Staff was nice. Breakfast was decent for an included breakfast. Reception area was clean but as soon as I got in the elevator I knew the hotel was not going to be as clean as I prefer. The carpet was dingy and stained and there was just a general feeling of run down. The hotel was fine. Serviceable but not worth the rating it has on here.
Stayed 3 nights in Jul 2025

6/10 Okay

Denise

Traveled with group

Website said it had a restraunt/bar but it did not

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Business traveler

My stay Nashville

Great staff very friendly. Clean and comfortable room
Stayed 2 nights in May 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The beds weren't very comfortable and the down comforter needed to be replaced but service was great. We asked for grab and go because we had to leave before 6 am. They were all ready to go for us at 530 am. The gentleman who checked us in was extremely kind and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Teea Marya, akron

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Room was nice and clean. Didn’t get to use the pool because of weather. Breakfast was nice and decent. Would come back to this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christohper

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very helpful with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Allen, Hammond

Disliked: Property conditions & facilities
It’s really weird that there’s a sleep clinic located inside this hotel, and the window and 317 is broken. The hotel is very outdated and needs a facelift.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location

The hotel was in a great location. Near lots of shopping restaurants. The room was recently renovated and nicely appointed. The gym had good equipment. Breakfast was good with a good selection of hot and continental selections. The staff was helpful and friendly. Over good experience.
Stayed 1 night in Jul 2025

6/10 Okay

Ajay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean. It didn’t smell bad. The host was kind. Our only issue (which can be big or small depending on the person) is the invasion of privacy. One of the workers unlocked our door while we were in the room and barged in. That felt pretty aggressive. We were quite taken back. My kids were really upset.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Misty

Stayed 1 night in Jul 2025

6/10 Okay

Jaclyn

Traveled with family
Outdated, breakfast wasn’t appealing
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasn't good.... But the room and staff were great
Stayed 1 night in Jul 2025

8/10 Good

Kurrie

Traveled with family
Liked: Cleanliness, staff & service, amenities
No restaurant or bar as advertised at this property.
Stayed 3 nights in Jul 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met expectations.
Stayed 2 nights in Jul 2025