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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

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Property grounds
Lobby
Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(82 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(136 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(60 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(29 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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Lobby

Tru by Hilton Franklin Cool Springs Nashville

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,001 reviews
$99 nightly
The price is $117
Mar 29 - Mar 30
Total with taxes and fees
Tru by Hilton Franklin Cool Springs Nashville

About the neighborhood

Franklin

CoolSprings Galleria is a short stroll from Hyatt Place Nashville/Franklin/Cool Springs, and other popular attractions like The Factory are within a 10-minute drive. This 3-star hotel welcomes guests with 126 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.5 miles
  • Iasis Health Care - 2 min drive - 1.5 miles
  • Nashville Zoo - 12 min drive - 12.4 miles
  • Vanderbilt University - 16 min drive - 17.6 miles
  • Broadway - 16 min drive - 18.5 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪California Pizza Kitchen - ‬15 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

At Hyatt Place Nashville/Franklin/Cool Springs, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Frequently asked questions

Is free cancellation available at Hyatt Place Nashville/Franklin/Cool Springs?

Hyatt Place Nashville/Franklin/Cool Springs provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on Mar 29, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Place Nashville/Franklin/Cool Springs?

This hotel is located in Franklin within a short 12-minute walk of CoolSprings Galleria. You'll also find The Factory and Aspen Grove Park within a short drive.

Is there parking available at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, self parking is offered for free at the hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs include a casino on the premises?

No, Hyatt Place Nashville/Franklin/Cool Springs doesn't have a casino.

Is there an indoor pool at Hyatt Place Nashville/Franklin/Cool Springs?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Hyatt Place Nashville/Franklin/Cool Springs?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Hyatt Place Nashville/Franklin/Cool Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Nashville/Franklin/Cool Springs have a restaurant that serves breakfast?

Yes, Hyatt Place Nashville/Franklin/Cool Springs serves free on-the-go breakfast at The Placery each morning.

Does Hyatt Place Nashville/Franklin/Cool Springs allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Nashville/Franklin/Cool Springs for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Nashville/Franklin/Cool Springs?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hyatt Place Nashville/Franklin/Cool Springs?

The closest major airport to Hyatt Place Nashville/Franklin/Cool Springs is Nashville International Airport (BNA), which is 19.5 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 25.3 mi away (33-minute drive).

Can I book a room with a balcony at Hyatt Place Nashville/Franklin/Cool Springs?

No, at Hyatt Place Nashville/Franklin/Cool Springs, there aren't any guestrooms that list a balcony.

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 679 out of 1098 reviews
Rating 8 - Good. 250 out of 1098 reviews
Rating 6 - Okay. 114 out of 1098 reviews
Rating 4 - Poor. 24 out of 1098 reviews
Rating 2 - Terrible. 31 out of 1098 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Randolph

Stayed 1 night in Dec 2025

10/10 Excellent

Jeanine

Stayed 4 nights in Dec 2025

10/10 Excellent

Regina

Stayed 2 nights in Dec 2025

6/10 Okay

Anna

Stayed 1 night in Dec 2025

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Wanpeng

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Katie

Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2025

6/10 Okay

Charlotte

Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and breakfast was great. It was quiet and convenient to both Nashville and the Franklin/Brentwood areas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irina

Stayed 1 night in Dec 2025

10/10 Excellent

Kai

Stayed 1 night in Dec 2025

4/10 Poor

Kathy

Disliked: Amenities, property conditions & facilities
In booking the room stated they had a hotel bar and small restaurant to get burgers etc. also a Starbucks. All were closed. Feel the price should have been adjusted since their amenities were lacking. Also room was very small with no bathroom privacy. Would not stay there again
Stayed 4 nights in Dec 2025

10/10 Excellent

Mitra

I cannot say enough good about my two recent stays. The staff is friendly and fast with admin task
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

quick check in. nice room for a very good rate.
Stayed 1 night in Dec 2025

8/10 Good

Nikki

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 2 nights in Dec 2025

10/10 Excellent

Zach

Business traveler
Liked: Cleanliness, staff & service, amenities
Good toom bed was a little low for me nicr front desk staff the guy from dandridge tn very nice
Stayed 2 nights in Dec 2025

6/10 Okay

Derlissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room need upgrades; tv, shower area etc. Everything looked so old an worn out. Even the elevators were had holds in the walls of it, the panels were loose, and the numbers weren’t visible. Looks nice on the outside but not so well on the inside.
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Traveled with group
Bathroom is toooo small! Everything else was good!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet environment
Stayed 1 night in Dec 2025

8/10 Good

Bryan

Stayed 3 nights in Dec 2025

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Check in was not the great, the front desk person was not very informative he just shoved papers at youa nd said sign this. He did not explain things well at all. The room was very dusty, hair in the tub, and the beds were very uncomfortable. Breakfasts was not good unless you want to play hockey with the waffles. Definitely had higher expectations from this location.
Stayed 1 night in Dec 2025

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