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Comfort Inn Franklin Highway 96

2.5 star property

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Photo gallery for Comfort Inn Franklin Highway 96

Lobby
Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min walk‬
  • Place, Saint Thomas Medical Partners
    ‪9 min walk‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Franklin

Located within a 5-minute walk of SOAR Adventure Tower, Comfort Inn Franklin Highway 96 is within a 15-minute stroll of Saint Thomas Medical Partners. This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • SOAR Adventure Tower - 3 min walk - 0.2 miles
  • Saint Thomas Medical Partners - 9 min walk - 0.5 miles
  • Vanderbilt University - 20 min drive - 22.1 miles
  • Broadway - 20 min drive - 22.9 miles
  • Grand Ole Opry - 26 min drive - 30.7 miles

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 28 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Steak 'n Shake - ‬9 min walk

About this property

Comfort Inn Franklin Highway 96

At Comfort Inn Franklin Highway 96, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Pet weight must not exceed 50 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 21 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Frequently asked questions

Is a free cancellation option available at Comfort Inn Franklin Highway 96?

Comfort Inn Franklin Highway 96 provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn Franklin Highway 96?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Franklin Highway 96 on Apr 26, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Comfort Inn Franklin Highway 96?

This hotel is located in Franklin, just steps from SOAR Adventure Tower. You'll also find CoolSprings Galleria and Franklin Theatre within a short drive.

Is there parking available at Comfort Inn Franklin Highway 96?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, RV/bus/truck parking is also available.

Does Comfort Inn Franklin Highway 96 feature a casino on the premises?

No, Comfort Inn Franklin Highway 96 doesn't have a casino.

Will I find an indoor pool at Comfort Inn Franklin Highway 96?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Comfort Inn Franklin Highway 96?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a private hot tub and a kitchen.

Are there hot tubs at Comfort Inn Franklin Highway 96?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Franklin Highway 96 feature a restaurant that includes a breakfast menu?

Comfort Inn Franklin Highway 96 offers free on-the-go breakfast each morning though there is no restaurant.

Will Comfort Inn Franklin Highway 96 allow pets to stay for free?

Although they can't stay for free, pets are welcome at Comfort Inn Franklin Highway 96 for a fee of USD 30 per pet, per night. A deposit of USD 30 per night is collected.

Are there connecting rooms at Comfort Inn Franklin Highway 96?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn Franklin Highway 96?

The closest major airport to Comfort Inn Franklin Highway 96 is Nashville International Airport (BNA), which is 22.6 mi away (28 minutes by car). Another top airport is Smyrna, TN (MQY), which is around 17.8 mi away.

Are there rooms with balconies at Comfort Inn Franklin Highway 96?

No, there aren't any guestrooms with balconies at Comfort Inn Franklin Highway 96.

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 113 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Robert

Traveled with family and small children, Traveled with partner, Traveled with family
The AC in the room was broken, the sink in the room was completely clogged, and the breakfast ran out of many items.
Stayed 1 night in Dec 2025

8/10 Good

Bill

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We didn’t eat breakfast at the motel. Left before it started. Room and property was clean. Staff was nice. Bed was lumpy and hard
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is easily accessible from I65. It's a safe neighborhood and right beside Cracker Barrell and other dining options nearby. I enjoyed the large jacuzzi style bathtub inside the main room but was disappointed to find that after the water filled the jets didn't work. The bed was a bit hard for my preference but everything was clean and the staff was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Nov 2025

10/10 Excellent

Fady

Stayed 1 night in Dec 2025

10/10 Excellent

Lynnai

Business traveler
Liked: Cleanliness, staff & service
Thank Ron for always making our stay enjoyable. We are glad to see ya every time we visit. Love your outgoing personality. Your many years there show your dedication to making comfort inn 96 a great stay. Over a dozen visits this year so far for business.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynnai

Business traveler
Liked: Cleanliness, staff & service, amenities
We have been 13 times this year for business trips and have enjoyed every stay. The reason our stay is awesome is due to a staff member there. His name is Ron. He always makes sure we are taken care of. Wonderful personality!! His help and and the hot tub rooms is why we stay at the one in Franklin Tn. Comfort Inn 96.
Stayed 3 nights in Nov 2025

8/10 Good

Orlando

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel Mason

Stayed 1 night in Oct 2025

10/10 Excellent

autrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Herik

Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

6/10 Okay

Samantha

Stayed 8 nights in Oct 2025

8/10 Good

Greer

Stayed 2 nights in Oct 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ant infestation. Safe didn't work. Crud in the corners of the bathroom on the floor. Daily cleaning missed twice. Loose toilet seat and it wouldn't stay up. Breakfast was nearly inedible.
Stayed 8 nights in Oct 2025

6/10 Okay

Karen

Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Stayed 1 night in Oct 2025

8/10 Good

Cindy

Liked: Amenities
Disliked: Property conditions & facilities
Could have been. Better
Stayed 1 night in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Thomas, Nazareth

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend this hotel. We were there 4 days. There were only 2 bath towels which were replaced every 3 days. No one emptied our trash. My husband took it out. The room was small and needed updating. The breakfast was terrible. Hardly anything to eat. I was lucky to get cheap yogurt. Great value brand. Ironing board was missing. The phone didn’t work. It didn’t have a dial tone. We won’t be staying here again.
Stayed 5 nights in Oct 2025

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No blackout curtains in the room.
Stayed 1 night in Oct 2025

8/10 Good

Aleta C

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that the stuck a receipt for my stay to the outside of the door rather than underneath the door. I would have preferred not having my name and address and my being a solitary traveler available for every group of construction workers in the hotel to see. Maybe I should lower my stars to two, the more I think about it.
Stayed 1 night in Oct 2025

6/10 Okay

Tracy

Liked: Staff & service, room comfort
Staff was friendly. Bed was comfortable. The room had ants. There was black on the wall next ro the shower.
Stayed 1 night in Sep 2025

2/10 Terrible

Yolanda

Traveled with family
This hotel is in desperate need of renovations. As soon as we entered our room, we were hit with an overwhelming odor, a moldy bathroom, and visible stains on both beds. We requested something to help with the smell and were handed a bottle of wood cleaner — not exactly ideal for freshening a room. We asked to switch rooms, and while the second room smelled slightly better, it also had stained bedding. Both rooms were dark, outdated, and felt unclean. We ultimately decided to check out early. Definitely would not recommend until significant improvements are made.
Stayed 1 night in Sep 2025

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