Carl was great to work with. He was so kind to provide a summary of the location, places to see, things to do and places to eat. That was so very helpful! There was nothing more he could have done to make our stay at Papakea more enjoyable.
The communication with Chasen Rainbows, the property manager, was quite different. We had an issue with the air conditioning unit, which Carl could not handle from a distance, so we followed instructions and contacted Chasen Rainbows on our 2nd day. We never got a call back in the next 5 days and the issue was not resolved. (After communication with Carl, I believe he has tried to remedy the situation with Chasen Rainbows.
Carl, it was great renting from you. The place is beautiful. Scenery & view from the lanai can’t be fully appreciated in pictures! Loved it!