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Hilton Garden Inn Merida

3.5 star property
Hotel with free parking, a short walk to Plaza Altabrisa

Choose dates to view prices

Photo gallery for Hilton Garden Inn Merida

Enjoy a refreshing swim in the pool surrounded by a glass fence and low wall.
Relax in our spacious lobby with a comfortable seating area, featuring a sofa and armchairs around a coffee table.
Enjoy a meal in bed with a city view from the comfort of this room, featuring a large bed and a convenient tray service.
Enjoy a wide selection of pastries, fruits, and cold cuts at our buffet.
Relax on the outdoor terrace with comfortable seating and a scenic view.

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Pet friendly
  • Gym

Explore the area

Map
Calle 17, 104-108a Col. Vista Alegre, Mérida, YUC, 97130
  • Plaza Altabrisa
    ‪5 min walk‬
  • Specialty Regional Hospital
    ‪10 min walk‬
  • Paseo de Montejo
    ‪5 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 307 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | View from room

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 307 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

42-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 433 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 615 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch LED TV with satellite channels, TV

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 307 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Plaza Altabrisa is a short stroll from Hilton Garden Inn Merida, and other popular attractions like Paseo de Montejo are within a few miles (5 km). This 3.5-star hotel welcomes guests with 126 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Plaza Altabrisa - 5 min walk - 0.3 miles
  • Star Medica Hospital - 6 min walk - 0.4 miles
  • Specialty Regional Hospital - 10 min walk - 0.6 miles
  • Paseo de Montejo - 5 min drive - 2.2 miles
  • U.S. Consulate Merida - 6 min drive - 4.0 miles

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Casa de los Abuelos - ‬2 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Taquerías el Ñero - ‬4 min walk

About this property

Hilton Garden Inn Merida

Hotel with free parking, a short walk to Plaza Altabrisa
Guests of Hilton Garden Inn Merida have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 42-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, French, German, Spanish

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,094 reviews
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Aug 12 - Aug 13
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 260 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1150 per accommodation, per stay
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 160 for children
  • Pet fee: MXN 1150 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Merida Hotel
Hilton Garn Inn Merida Hotel
Hilton Garden Inn Merida Hotel Mérida
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel Mérida

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Merida?

Hilton Garden Inn Merida offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Merida?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Merida on Aug 12, 2025 start from $73.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hilton Garden Inn Merida?

This hotel in Mérida is within a 10-minute walk of Plaza Altabrisa and UpTown Mérida. You'll also find Paseo de Montejo and La Isla Mérida Cabo Norte within a short drive.

Is there parking available at Hilton Garden Inn Merida?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Merida have a casino?

No, Hilton Garden Inn Merida doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hilton Garden Inn Merida?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Merida?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Merida have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Merida serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Merida allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Merida for a fee of MXN 1150 per accommodation, per stay.

Does Hilton Garden Inn Merida have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Merida?

The closest major airport to Hilton Garden Inn Merida is Mérida International Airport (MID), which is 17.5 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Merida?

No, you won't find guestrooms with balconies at Hilton Garden Inn Merida.

Does Hilton Garden Inn Merida have a wedding venue?

Take advantage of the wedding venue at Hilton Garden Inn Merida if you plan to say "I do" during your trip.

Hilton Garden Inn Merida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 981 reviews
Rating 8 - Good. 255 out of 981 reviews
Rating 6 - Okay. 86 out of 981 reviews
Rating 4 - Poor. 33 out of 981 reviews
Rating 2 - Terrible. 45 out of 981 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Octavio

Disliked: Staff & service, property conditions & facilities
Awful on every aspect! Don’t even consider it
Stayed 1 night in Apr 2025

2/10 Terrible

Octavio

Traveled with family and small children
Disliked: Amenities
Worst experience, the hotel was out of power during my stay so I had no AC, use service stairs, the room was dirty all the time, the room concierge was unhelpful, the manager never show up even though my requests. Please avoid it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jae Won

Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shawn, Catlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay was great, the property had access to shops movies and food services. Parking was convenient and covered.
Stayed 1 night in Mar 2025

8/10 Good

Claudia, Fleetwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located. The only thing is they run out of hot water every day. I had a cold shower for 10 days
Stayed 10 nights in Mar 2025

10/10 Excellent

Jenny, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Maria

Stayed 3 nights in Mar 2025

10/10 Excellent

Bre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Chris

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was very dirty, pool was extremely dirty and covered in bird poop, room was only made for one person and there was two of us, no mini fridge, holes in the walls, broken door and the room was very humid for two days. A very bad stay.
Stayed 1 night in Feb 2025

4/10 Poor

Marlon

Business traveler
Disliked: Cleanliness, property conditions & facilities

Nasty room

Bedding full of hair. Bathroom needs lots of cleaning. Breakfast absolutely blame. Much better have breakfast at the restaurants in the mall. Had to change rooms twice. It is a shame a Hilton property offers this low quality level.
Stayed 1 night in Feb 2025

10/10 Excellent

Yolanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The beds and pillows were so soft. Fresh towels everyday. Amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has all amenities required for a comfortable stay.
Stayed 1 night in Jan 2025

6/10 Okay

Miguel

Traveled with family
Liked: Staff & service
The internet was down and the AC was not working properly but the staff managed to fix.
Stayed 2 nights in Jan 2025

8/10 Good

Selene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda, Baton Rouge

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I fly into Merida I always stay at the Hilton.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda, Baton Rouge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy that we stayed at the Hilton Garden Inn in Merida Mexico. We will definitely be back.
Stayed 1 night in Dec 2024

8/10 Good

EMILIO

Liked: Cleanliness, staff & service
was hard to find
Stayed 1 night in Dec 2024

10/10 Excellent

Delbert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a decent place to stay, but it is not located close to tourist attractions and the swimming pool is not worth using
Stayed 2 nights in Dec 2024

10/10 Excellent

Ambrosio

Stayed 10 nights in Dec 2024

10/10 Excellent

KimC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was welcoming - larger tha. Expected. No street or neighbor noises was a big plus. Walking distance to medical, the mall and ADO bus terminal. Movie theather, walmart and other shopping and eateries made it a great place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, the staff were friendly and helpful
Stayed 2 nights in Oct 2024

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

DENIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service from start to finish
Stayed 2 nights in Oct 2024

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