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Four Points by Sheraton Memphis East

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis East

Daily buffet breakfast for a fee
Reception
Lobby
Point of interest
Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪14 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Lichterman Nature Center is within 2 miles (3 km) of Four Points by Sheraton Memphis East while other popular attractions such as Audubon Park are within 3 miles (5 km). This 124-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Lichterman Nature Center - 14 min walk - 0.8 miles
  • The Crystal Shrine Grotto - 19 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 19 min walk - 1.1 miles
  • University of Memphis - 9 min drive - 4.6 miles
  • Graceland - 16 min drive - 15.1 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Red Pier - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panda Express - ‬8 min walk

About this property

Four Points by Sheraton Memphis East

Guests of Four Points by Sheraton Memphis East have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Bar (on property)
Hyatt Place Memphis Primacy Park
Memphis
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
7.8 out of 10, Good, 1,000 reviews
$105 nightly
The price is $127
May 24 - May 25
Total with taxes and fees
Hyatt Place Memphis Primacy Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from March 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Memphis East?

Four Points by Sheraton Memphis East offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Memphis East?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on Jun 7, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Memphis East?

This hotel is located in Memphis, close to Memphis Botanic Garden, TPC Southwind, and Dixon Gallery and Gardens. You'll also find Lichterman Nature Center and Theatre Memphis within a short drive.

Is there parking available at Four Points by Sheraton Memphis East?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Four Points by Sheraton Memphis East have a casino on the premises?

No, Four Points by Sheraton Memphis East doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Memphis East?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Four Points by Sheraton Memphis East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a restaurant.

Does Four Points by Sheraton Memphis East have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Memphis East have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Memphis East serves buffet breakfast for a surcharge each morning at The Cafe.

Will Four Points by Sheraton Memphis East allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Memphis East though service animals are welcome.

Does Four Points by Sheraton Memphis East have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Four Points by Sheraton Memphis East?

The closest major airport to Four Points by Sheraton Memphis East is Memphis International Airport (MEM), which is 11.2 mi away (15 minutes by car).

Are there rooms with balconies at Four Points by Sheraton Memphis East?

No, there aren't any guestrooms at Four Points by Sheraton Memphis East that offer a balcony.

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Derrick

Stayed 1 night in Feb 2026

4/10 Poor

Jonathan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door would not close all the way. The room smelt like mold. Bathroom was not clean. Dirt around the edge of the bathroom. No trash bags.
Stayed 2 nights in Feb 2026

10/10 Excellent

john

Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Staff was incredibly courteous. Rooms were clean and shower was hot. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Husin

Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the room, the staff and the cleanliness of the entire hotel was awesome.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vicki

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was good and clean. The staff at the front desk was very helpful and personable. Would definitely recommend
Stayed 1 night in Jan 2026

2/10 Terrible

Lars

Liked: Cleanliness, amenities
Unbearable noise. Poplar Ave. (busiest highway in Memphis) splits at the hotel. 4 lanes close to hotel on one side and 4 lanes close to hotel on the other side. All rooms are on one side or the other. Constant traffic noise. Did not sleep either night. No hotel should be built on this site.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shania

Stayed 2 nights in Dec 2025

2/10 Terrible

Jeremy

Business traveler
Disliked: Staff & service, property conditions & facilities
Room was clean, bathroom had paint peeling off the walls. Wonderful view of the side of the roof ac unit. Breakfast wasn’t included and we were asked to pay $15 per person for reheated food. Would not recommend staying here.
Stayed 1 night in Dec 2025

6/10 Okay

Mark, Celina

Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie

Liked: Staff & service, amenities
The staff was very friendly and helpful. The hotel needs an update and deep cleaning.
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

10/10 Excellent

Derrick

Stayed 1 night in Dec 2025

8/10 Good

Oluwatosin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exceptionally friendly and helpful staff, comfortable sleeping arrangements and a convenient location, Memphis' Sheraton 4 Points is a place I would be happy to stay the next time I'm in town.
Stayed 3 nights in Dec 2025

10/10 Excellent

Roger

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location several times over the past 3 years. This recent trip was an absolute disaster! The bathroom was not cleaned upon check in. I notified the front desk and was moved to a new room. I wake up the next morning to shower only to discover the water pressure was terrible! Like drip terrible and I could not pull up the shower handle. Call downstairs again. Maintenance comes up to tell me the plumbing is old so I would need to pull on the shower handle really hard to turn it on. I still couldn’t get it to work. So I was then moved back into the room I was assigned originally. To my surprise the bathroom was still not cleaned. I turned the water on and I could literally see the dirt sliding down the tub sides and there was hair all over the shower walls. I was sick to my stomach and opted to just shower at my parent’s house. Also, there was so much dirt around the fixtures in the hall. But there was sadly entertainment…apparently the gentleman that was supposed to relieve the day clerk was very late. So the front desk clerk shared that she was tired of this and was leaving. She left with no one available to assist the quest. I’m certain this hotel has to be under new management. It’s definitely not the same hotel I experienced last year. I will never stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Poornima, Sugar Land

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Nov 2025

10/10 Excellent

William, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try it - we loved it - friendlies people in Arkansas - property is well maintained- self serve ck in with private PIN
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The staff went above and beyond. I didn’t hear a peep in five days. They had complementary food a couple days. This was a good stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Alexis

Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Oct 2025

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