Novotel Madrid Center

4.0 star property
Central hotel with bars connected to the convention center in Madrid
VIP Access

Choose dates to view prices

Photo gallery for Novotel Madrid Center

Reception
Children's activities
Breakfast, lunch and dinner served
Standard Room, Multiple Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Seasonal outdoor pool

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    ‪3 min walk‬
  • El Retiro Park
    ‪19 min walk‬
  • Gran Via
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(17 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Room, 2 Twin Beds

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed, Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Madrid

Located in Salamanca within a 5-minute walk of WiZink Center, Novotel Madrid Center is within a mile (2 km) of other popular attractions like Puerta de Alcalá. This 4-star hotel has 790 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Madrid and also close to El Retiro Park and Gran Via.

What's nearby

  • WiZink Center - 3 min walk - 0.2 miles
  • Puerta de Alcalá - 19 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile
  • Gran Via - 3 min drive - 1.3 miles
  • Prado Museum - 3 min drive - 1.6 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

Central hotel with bars connected to the convention center in Madrid
Guests of Novotel Madrid Center enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, free weekday newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Is free cancellation available at Novotel Madrid Center?

Novotel Madrid Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Novotel Madrid Center?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on Aug 2, 2025 start from $158.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Madrid Center?

This hotel is situated in Salamanca within a short 4-minute walk of WiZink Center and also 18 minutes on foot from Puerta de Alcalá. You'll also find Gran Via and El Retiro Park within a short drive.

Will I be able to park at Novotel Madrid Center?

Yes, covered parking is offered for EUR 25 per day. Electric car charging is also available for guests.

Does Novotel Madrid Center have a casino?

No, Novotel Madrid Center doesn't have a casino.

Will I find an indoor pool at Novotel Madrid Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

Is Novotel Madrid Center good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a down comforter.

Are there hot tubs at Novotel Madrid Center?

No, there isn't a spa tub at this hotel.

Does Novotel Madrid Center have a restaurant that serves breakfast?

Yes, Novotel Madrid Center serves buffet breakfast for a surcharge each morning at Eat Bar.

Does Novotel Madrid Center allow pets to stay for free?

No, pets aren't allowed at Novotel Madrid Center.

Are there connecting rooms at Novotel Madrid Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Novotel Madrid Center?

The closest major airport to Novotel Madrid Center is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.2 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Novotel Madrid Center?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Does Novotel Madrid Center offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Madrid Center.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1031 reviews
Rating 8 - Good. 251 out of 1031 reviews
Rating 6 - Okay. 59 out of 1031 reviews
Rating 4 - Poor. 18 out of 1031 reviews
Rating 2 - Terrible. 13 out of 1031 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

YAMIL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, very centric, good restaurants nearby. Would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 / 5

Great friendly helpful front desk and restaurant service. Excellent restaurant and bar. Huge TV for soccer 🏆. Pool was closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hani

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gian Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is awesome that the kitchen is open 24/7. The wifi connection was unexpectedly poor.
Stayed 4 nights in Apr 2025

6/10 Okay

Jeremy Al

Stayed 4 nights in Apr 2025

8/10 Good

Francis Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good to down town
Stayed 5 nights in Apr 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, will return

Great stay! Close to decent restaurants, museums, and important destinations. We arrived early before official check-in time and they promptly gave us a room…a huge relief for weary travelers. Service was top-notch.
Stayed 3 nights in Apr 2025

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location! great service, very clean rooms great breakfast buffet. Definetly recommend. Will be back for sure.
Stayed 4 nights in Apr 2025

10/10 Excellent

kamil, potomac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Madrid city center is located in a very nice neighborhood Goya in Salamanca district. Great shopping and restaurants. We felt lucky to book at this hotel. Given the fact that it was Easter week and weekend, the place was busy. But the staff made it easy to check-in and check-out. They kept the place clean and well organized. We had our final dinner at the hotel. It was delicious. we bought the breakfast option for everyday. Well worth it. I highly recommend this property. Also special thanks to Yuri with his advices on transportation and where to eat and being very friendly. Much appreciated it.
Stayed 2 nights in Apr 2025

8/10 Good

Diego, Cali

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Excellent property. I enjoyed my stay and would highly recommend it.
Stayed 2 nights in Apr 2025

8/10 Good

Zulaika

Traveled with family
Liked: Cleanliness, staff & service
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Family
Stayed 3 nights in Apr 2025

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, calmado y seguro.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vladimir, Sammamish

Stayed 3 nights in Apr 2025

10/10 Excellent

Raúl René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Paolo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking cost too hight. Discount received only applicable for food and not for other caregories.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we expected. I would stay here again if I was in the area!
Stayed 1 night in Mar 2025

6/10 Okay

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is nice room was very dark and small. Staff was very nice restaurant was ok very few options
Stayed 3 nights in Mar 2025