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Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

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Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Interior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
374 Dundas St, London, ON, N6B1V7
  • Place, London Convention Center
    ‪6 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

London

Located in Downtown London, Sandman Hotel & Suites London Downtown is within a 10-minute stroll of sights such as Jonathon Bancroft-Snell Gallery and Citi Plaza Mall. The 109 rooms at this hotel include refrigerators and microwaves and guests can enjoy free breakfast.

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Centennial Hall - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪London Burgers - ‬4 min walk
  • ‪Variety Cafe - ‬7 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel with free breakfast, near Budweiser Gardens
Sandman Hotel & Suites London Downtown features free WiFi in public areas, conference space, and a business center. Self parking is offered for CAD 18.08 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 28.25 per pet, per night
  • Dogs and cats only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites London Downtown?

Sandman Hotel & Suites London Downtown provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Sandman Hotel & Suites London Downtown?

This hotel is situated in Downtown London within a 10-minute walk of Victoria Park, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. You'll also find Budweiser Gardens and Centennial Hall less than a mile away.

Will I be able to park at Sandman Hotel & Suites London Downtown?

Yes, parking is offered for CAD 18.08 per day. Accessible parking is also available for guests.

Does Sandman Hotel & Suites London Downtown have a casino at the property?

No, Sandman Hotel & Suites London Downtown doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites London Downtown?

No, there is no indoor pool at this hotel.

Is Sandman Hotel & Suites London Downtown good for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include city views and free Internet access.

Does Sandman Hotel & Suites London Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel & Suites London Downtown have a restaurant that serves breakfast?

Sandman Hotel & Suites London Downtown offers free full breakfasts each morning though there is no restaurant.

Does Sandman Hotel & Suites London Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sandman Hotel & Suites London Downtown for a fee of CAD 28.25 per pet, per night.

Are there connecting rooms at Sandman Hotel & Suites London Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sandman Hotel & Suites London Downtown?

The closest major airport to Sandman Hotel & Suites London Downtown is London, ON (YXU-London Intl.), which is 6.5 mi away (15 minutes by car).

Are there rooms with balconies at Sandman Hotel & Suites London Downtown?

No, there aren't any guestrooms with balconies at Sandman Hotel & Suites London Downtown.

Sandman Hotel & Suites London Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 428 out of 1382 reviews
Rating 8 - Good. 413 out of 1382 reviews
Rating 6 - Okay. 294 out of 1382 reviews
Rating 4 - Poor. 133 out of 1382 reviews
Rating 2 - Terrible. 114 out of 1382 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

4/10 Poor

Melanie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. The property is surrounded by shelters and a high level of homelessness and addicts. The rooms appeared clean but walls were covered in dust. The foyer carpets are badly stained and are in desperate need of replacement or at the very least a shampoo!
Stayed 1 night in Oct 2025

6/10 Okay

Rahul

Business traveler
Liked: Staff & service
Noise
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely return!

I was pleasant the staff was friendly and accommodating. My room was clean, comfortable over all wonderful experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was really good but lots of homeless and noisy at night.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place to stay, affordable rooms, clean, great staff and a nice breakfast.
Stayed 1 night in Oct 2025

4/10 Poor

Dawna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beds were terrible
Stayed 1 night in Oct 2025

10/10 Excellent

June

Stayed 1 night in Jul 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a quick evening visit to London. The hotel was close to our destination, the room was clean, and the staff were very friendly. Breakfast was substantial.
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Stayed 1 night in Sep 2025

2/10 Terrible

Kyle

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t usually have the need to send hotels emails however this warrants it. My employees experience at the Sandman Hotel in London, Ontario was so disturbing that I feel obligated to speak up. From the moment he arrived, the surroundings were unsettling—there were individuals clearly under the influence loitering around the property, making it feel unsafe and unwelcoming. Inside, things went from bad to worse. His room was infested with cockroaches. He spotted them crawling on the dresser around his food, I could only imagine how many were in and around the area. It is absolutely disgusting and unacceptable. The room felt dirty and poorly maintained, and I couldn’t sleep comfortably knowing the hygiene was so compromised.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

4/10 Poor

debra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is very shabby, watched two people pass out, needing a arcan dose. Toilet very low, and not flushing well. Along with the 5 am wake-up call to us that was not requested. Stayed there as its Canadian owned. Opps!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Fran

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room desperately needed a new carpet and the bathroom fan was loud but the bed was new and firm and the windows kept the road noise out. What was really good were the variety of items on the breakfast menu, the gated parking for security and exceptional staff. I left my purse behind in my room accidentally and it was returned with everything in tact. The staff were very polite and kind.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful..room tired but clean. Good value for the money. Well located but an area for an evening stroll.
Stayed 1 night in Sep 2025

4/10 Poor

Kari

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Was disappointing. Not very clean. There was no bathtub curtain and the room curtains didn’t close.
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Stayed 1 night in Sep 2025

8/10 Good

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly what we needed; a nice comfy bed, clean amenities (that could be updated, but that's for another day), and a decent variety of breakfast options available. Staff were friendly and accommodating. Despite the spicy locals and the need to have a buddy when walking outside after dinner, I really appreciated having a good spot for a decent price. Thank you!
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Business traveler
Decent hotel, crackheads litter the outside. It also seemed like they are housing refugee families
Stayed 1 night in Sep 2025

4/10 Poor

Dana

Liked: Staff & service
Disliked: Cleanliness
So many tweakers little to no security and drug use by multiple in parking area and entrances. Very sketchy
Stayed 1 night in Sep 2025

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