Son having surgery, left motel at 5:15 a.m. Realized he left his hat & new Oakley sunglasses in room. I called NUMEROUS TIMES & LEFT MESSAGES. No one ever answered. After he was released we went back to motel, at 11 a.m., office door locked, no one around, still no one answered phone. Sat there for 45 minutes waiting. Gave up, headed the 3 hours home. My son got a hold of lady in office on 9/12, she told him she was to busy to talk to him & hung up on him. On my messages I explained we were in room we need hat & glasses back. I wouldn't recommend this motel!!