Orono Island Vacation Packages

Staff was very helpful.

My experience at this hotel was a pleasant one. We walked from the Shin station. We arrived early and they happily checked our bags in while we went to Team Lab for entertainment. They helped arrange a Taxi to Team Labs for us. When we arrived back to the hotel, the check process was easy, even though I do not speak Japanese. They were very friendly and spoke English. The room was really clean and had pajamas and slippers for all 3 of us. I really liked their soaking tub and rose bath salts.

Property was very spacious and had a washer dryer in the room. The property was under construction and the free breakfast (one of the reasons we booked the room) was not available. We were not notified of this prior to arrival and when I asked about breakfast the staff reluctantly advised that I could purchase a breakfast buffet at the hotel across the street. The buffet across the street was 3800 yen($24USD). While I don’t mind paying for breakfast it would have been helpful if the hotel had notified me of the construction (no breakfast) so I could consider another property or at least provide a more affordable breakfast option.