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Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Lobby sitting area
Interior
Pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard City View Queen Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, 2 Twin Beds, City View

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Queen Room

8.0 out of 10
Very good
(44 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Twin Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe City View Queen Room

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe City View Twin Room

  • City view
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Hong Kong Island

Located in Wan Chai, Best Western Hotel Causeway Bay is within a mile (2 km) of popular sights such as Victoria Harbour and Hong Kong Convention and Exhibition Centre. This 258-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Causeway Bay Shopping Plaza - 1 min walk - 0.1 miles
  • Queen's Road East - 3 min walk - 0.2 miles
  • Times Square Shopping Mall - 3 min walk - 0.2 miles
  • Wan Chai Road - 3 min walk - 0.2 miles
  • Happy Valley Race Course - 8 min walk - 0.5 miles

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • ‪Artista Perfetto - ‬1 min walk
  • ‪笑林寺 - ‬2 min walk
  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk
  • ‪Brunch Club & Supper - ‬2 min walk

About this property

Best Western Hotel Causeway Bay

Guests staying at Best Western Hotel Causeway Bay enjoy a gym, a rooftop terrace, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a hot tub and free newspapers.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and slippers. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a hot tub and a fitness center.

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  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately HKD 77 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Frequently asked questions

What is there to do around Best Western Hotel Causeway Bay?

This hotel is situated in Wan Chai, just steps from Times Square Shopping Mall and Causeway Bay Shopping Plaza, and within a short walk of Wan Chai Road. You'll also find Victoria Harbour and Soho within a short drive.

How much does it cost to stay at Best Western Hotel Causeway Bay?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Causeway Bay on May 21, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Hotel Causeway Bay?

No, there isn't parking at this hotel.

Does Best Western Hotel Causeway Bay feature a casino on the premises?

No, Best Western Hotel Causeway Bay doesn't have a casino.

Will I find an indoor pool at Best Western Hotel Causeway Bay?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Best Western Hotel Causeway Bay?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a bar/lounge.

Are there hot tubs at Best Western Hotel Causeway Bay?

No, there isn't a spa tub at this hotel.

Does Best Western Hotel Causeway Bay feature a restaurant that includes a breakfast menu?

Yes, Best Western Hotel Causeway Bay serves a full breakfast each morning for a surcharge from its restaurant.

Will Best Western Hotel Causeway Bay allow pets to stay for free?

No, pets aren't allowed at Best Western Hotel Causeway Bay.

Are there connecting rooms at Best Western Hotel Causeway Bay?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Hotel Causeway Bay?

The closest major airport to Best Western Hotel Causeway Bay is Hong Kong International Airport (HKG), which is 24.6 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Best Western Hotel Causeway Bay?

Yes, some guestrooms at Best Western Hotel Causeway Bay offer a balcony and may feature city views.

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 1006 reviews
Rating 8 - Good. 357 out of 1006 reviews
Rating 6 - Okay. 228 out of 1006 reviews
Rating 4 - Poor. 96 out of 1006 reviews
Rating 2 - Terrible. 87 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was great. Rooms on small side but expected and clean. Bed is firm/hard.
Stayed 5 nights in Mar 2026

6/10 Okay

Clive

Stayed 9 nights in Feb 2026

8/10 Good

Daniel

Stayed 1 night in Feb 2026

2/10 Terrible

Kuangyou

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but room is really small. Pretty quiet environment, but I guess I get what I paid for
Stayed 1 night in Feb 2026

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable room that has enough space and stunning views. Bed was a little hard but we got used to it and ended up liking it. Water pressure and temperature in the shower were terrific. Staff were efficient and polite. Great location in Causeway Bay close to buses, trains, shops, and restaurants. Good value and would stay again.
Stayed 4 nights in Jan 2026

8/10 Good

kam pui kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

6/10 Okay

Erika

Traveled with family
Disliked: Amenities
I expected a small room which is common in Hong Kong but this is the first time ever that I had to go shopping for my own towels while staying at a hotel. The ones provided by the hotel were translucent. So thin and sheer that they were useless. Overall, the rate was very affordable so I guess I was Ok to buy my own towels (but I really shouldn’t have to!) the staff was friendly and helpful. And the location is great.
Stayed 6 nights in Jan 2026

8/10 Good

Chee

Business traveler
Liked: Cleanliness
Convenient location to Convention and Exhibition Center.
Stayed 3 nights in Jan 2026

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities
Everything was good. Except the biggest thing for me the bed… woke up went for a long walk and my back is destroyed. I’m a young guy so I would say overall everything was good around a 4/5 except the bed making it a 2/5
Stayed 2 nights in Jan 2026

10/10 Excellent

Somnath

Liked: Cleanliness, staff & service, amenities
Small but clean room. Everything functional. Very coordial staff
Stayed 4 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room is small, old, uncomfortable. The pricing is predatory -- I needed to stay 1 extra day, and they charged me 3X my original rate. Sure, I understand the "demand pricing" but in this case they didn't even try to see my perspective of feeling trapped as I was settled in my room and little vacancy around the neighborhood. Sure, they didn't cheat me, but I feel bad about this hotel. I will not hesitate to identify their other shortcomings. This is really an awful hotel and the nearby Holiday Inn express is much better and usually for comparable price. Another shortcoming is the immediate neighborhood feels like a slum. You enter at ground level and have to go up to a 3rd floor old musty lobby to check-in. Have I mentioned this was a bad experience?
Stayed 1 night in Jan 2026

2/10 Terrible

PAUL

Disliked: Cleanliness, amenities, property conditions & facilities
No water No food Room dirty... Never recommend this place to anybody..... £45 A NIGHT i only stayed there one night Checked in 6.30pm Ckeck out 7am... next morning They do not do food
Stayed 5 nights in Jan 2026

6/10 Okay

Karen

Liked: Staff & service
Carpet was dirty and stained, beds were a bit uncomfortable. Location was excellent
Stayed 3 nights in Jan 2026

6/10 Okay

Chi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not cleaned properly. I have seen/killed roaches in 6 occasions during my 3 weeks stay. I did not eat in the hotel since there are plenty of options within walking distance.
Stayed 23 nights in Dec 2025

8/10 Good

Bill

Pretty
Stayed 10 nights in Dec 2025

6/10 Okay

Zihan

Stayed 3 nights in Jan 2026

8/10 Good

DONALD IAN GEORGE, Hong Kong

Liked: Amenities
The cleaning was not very good, cups left uncleaned sometimes.
Stayed 28 nights in Dec 2025

6/10 Okay

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
Room keeper seems like can not understand English. Difficult to communicate. When I was in the bathroom, she came in to my room suddenly. It was so surprise 😳 I said from bathroom “hello I don’t need cleaning my room” three times but no response, I had no alternative, but after I out the bathroom, I said ones again, she frowned her face and went out from my room without any apologize. Except this, hotel was good basically.
Stayed 2 nights in Jan 2026

6/10 Okay

Fu Ho

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2025

6/10 Okay

Crystal

Stayed 1 night in Dec 2025

4/10 Poor

JOHN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good Location, But Serious Maintenance Issues Rating: 2/5 The location is excellent – right in the city center, close to the MTR and very convenient for tourist spots, shopping, and dining. The room and bathroom are very small, but manageable for a short stay. However, several unacceptable issues ruined the experience: • shower curtain that billows inward and sticks to the body during showers. • Water leaking from the bathroom ceiling, dripping onto the vanity – I had to request towels to mop it up. • Persistent musty smell in the room (likely from the leak), forcing me to buy air freshener. While the location is a big plus for budget travelers, the hygiene and maintenance problems make it hard to recommend. Hope management fixes these soon.
Water dripping from the bathroom ceiling onto the vanity
Stayed 1 night in Dec 2025

6/10 Okay

DONALD IAN GEORGE, Hong Kong

Stayed 28 nights in Nov 2025

6/10 Okay

Kit

Liked: Cleanliness, property conditions & facilities
Room very small.
Stayed 7 nights in Dec 2025

4/10 Poor

Regina

The room is moldy and ha
Stayed 11 nights in Dec 2025

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bath tub.. impossible to use it if you're over 5foot tall. Rude person at breakfast. He made me feel uncomfortable.
Stayed 5 nights in Dec 2025

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