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Dolphin Bay Hotel

2.5 star property

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Garden
Exterior
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Basic Studio, 1 Queen Bed, Kitchen | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

View in a map
333 Iliahi Street, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪12 min walk‬
  • Place, Wailoa River State Park Hawaii
    ‪14 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • Garden view
  • 170 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Hilo

Dolphin Bay Hotel places you next to Hamakua Heritage Corridor and within a 10-minute walk of Kalakaua Park. The 18 rooms at this hotel include kitchens, refrigerators, and microwaves.

What's nearby

  • Kalakaua Park - 7 min walk - 0.4 miles
  • Lincoln Park - 12 min walk - 0.7 miles
  • Hilo Farmers Market - 12 min walk - 0.7 miles
  • Wailoa River State Park Hawaii - 14 min walk - 0.8 miles
  • Panaewa Rainforest Zoo - 2 min drive - 1.0 mile

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪Cafe Pesto Hilo Bay - ‬12 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk

About this property

Dolphin Bay Hotel

Guests staying at Dolphin Bay Hotel enjoy free WiFi in public areas, laundry facilities, and a picnic area. You can put free parking to good use if you drive. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a garden and barbecue grills.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, dryers, and refrigerators.

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  • Laundry
  • Housekeeping
  • Microwave
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$159 nightly
The price is $188
May 17 - May 18
Total with taxes and fees
Hilo Reeds Bay Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 1 2025 to October 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Cribs/infant beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA 095-227-9040-01.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Dolphin Bay Hotel Hilo

Dolphin Bay Hilo

Dolphin Bay Hotel

Dolphin Bay Hotel Hilo

Dolphin Bay Hotel Hotel

Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Are free cancellation options available at Dolphin Bay Hotel?

Dolphin Bay Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Dolphin Bay Hotel?

Guests positively rate the hotel's walkable location in Hilo, just steps from Hamakua Heritage Corridor, and within a 10-minute walk of Kalakaua Park and Mokupapapa Discovery Center. You'll also find Hilo Farmers Market and Lincoln Park less than a mile away.

Is parking available on site at Dolphin Bay Hotel?

Yes, self parking is offered for free at the hotel.

Does Dolphin Bay Hotel include a casino?

No, Dolphin Bay Hotel doesn't have a casino.

Will I find an indoor pool at Dolphin Bay Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Dolphin Bay Hotel?

Couples staying at this hotel will appreciate amenities like a kitchen as well as concierge services and a garden.

Does Dolphin Bay Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Dolphin Bay Hotel have a restaurant that serves breakfast?

No, Dolphin Bay Hotel doesn't have a restaurant that serves breakfast.

Will Dolphin Bay Hotel allow pets to stay for free?

No, pets aren't allowed at Dolphin Bay Hotel.

Does Dolphin Bay Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Dolphin Bay Hotel?

The closest major airport to Dolphin Bay Hotel is Hilo Intl. Airport (ITO), which is 4.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Dolphin Bay Hotel?

No, there aren't any guestrooms with balconies at Dolphin Bay Hotel.

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 673 reviews
Rating 8 - Good. 176 out of 673 reviews
Rating 6 - Okay. 28 out of 673 reviews
Rating 4 - Poor. 12 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean hotel with daily breakfast with banana bread and delicious papaya. Friendly staff and the best part is you get the feeling of staying in a tropical paradise since the hotel is surrounded by lush forest even though it is in a small neighborhood.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, loved the outdoor garden.
Stayed 1 night in Oct 2025

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very convenient nice place to stay. Little kitchenette was great, very clean. If you were traveling with a family would be great lots of beds and storage areas. Beautiful garden area.
Stayed 3 nights in Oct 2025

10/10 Excellent

James, Wahiawa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn’t stay long enough to need most of the kitchen appliances. But i
Stayed 2 nights in Oct 2025

10/10 Excellent

Pacita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super old Hawaiian environment.

Did not use laundry service. Parking convenient and safe. Staff outstanding.
Stayed 2 nights in Oct 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Fabián

Liked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Colette Hatsumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property and it shows its age. However, the bathrooms have been updated and the rooms are very very clean. It is quiet and we enjoyed the beautiful gardens. They provide coffee, papaya and banana bread for breakfast. It is a very short drive to the center of town. We enjoyed it very much.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eloise

Stayed 2 nights in Aug 2025

10/10 Excellent

Timur

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Meg

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional, and knowledgeable about the area as well. The back garden was a great place to retreat at the end of a busy day, and the cat, Boots, was absolutely adorable!
Stayed 4 nights in Jul 2025

2/10 Terrible

Jay Dee

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Curtis

Liked: Amenities
This is a great place. Every staff member was friendly and helpful. The place was clean and cleaned daily. My only regret is that I didn’t stay longer. I switched sides of the Big Island and probably didn’t need to. Would definitely recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dominic, hilo

Stayed 3 nights in Jul 2025

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but clean.

Cute place, but very dated, and very clean. Banana bread, papaya and coffee were great for breakfast. Noisy at night with the frogs, (white noise for sure).
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Gail, Naples

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely property tucked away. You hear lots of birds, day and night.
Stayed 1 night in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

GERVACIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very ‘old school’ facility that’s been around 50+ years… but, is simple, clean and very nice staff!!! Close by to downtown Hilo and is in a residential area. The fresh coffee, papaya & banana bread in the morning was very ono!!! We’ll definitely stay here again with our ohana on our next weekend trip to Hilo.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Cancelled only small refund despite protection purchased
Stayed 1 night in Mar 2025

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at the Dolphin bay hotel and enjoyed the quiet neighborhood, the proximity with the town center and the warm welcome upon arrival. The rooms are tidy and the small kitchen very useful.
Stayed 2 nights in Jun 2025

8/10 Good

Mary J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were lovely, with an exquisite garden. Staff were friendly and helpful. Location was close to the center of town and I would definitely recommend the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness
We love staying at the Dolphin Bay Hotel. It is conveniently located near many places we visit, the staff is wonderful, and the rooms are simple but roomy. We also enjoy how peaceful the neighborhood is and a big bonus is getting fresh coffee, banana bread and fruit every morning. Parking is easy, the WiFi is 5G so accessing devices is super quick.
Stayed 2 nights in May 2025

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