The front desk staff was wonderful, very understanding and courteous. Unfortunately, the hotel is currently under construction throughout all areas. My husband, daughter, and I arrived late due to a flight and were exhausted, so we initially chose to stay despite the conditions. However, after about two hours, we had to leave.
The strong chemical odors from paint and carpet adhesive, combined with construction dust, made the environment overwhelming and triggered significant asthma concerns. The front desk staff was again very understanding and promptly refunded our stay.
Had we been aware of the extent of the construction, we would have avoided booking this hotel altogether. This was not an ideal experience, and unfortunately, we will not be returning.