2/10 Terrible
Kathy O.
4 nov. 2025
No le gustó: Limpieza
My family and I stayed at the Rustic Retreat on Mercer Lake, and unfortunately, our experience was very disappointing.The only positive aspect of this rental was the beautiful lake view — it truly is a peaceful and scenic spot. Unfortunately, the rest of the stay did not meet expectations.When we arrived, there were no lights along the pathway to the house, which made carrying luggage down the steps to the deck difficult and unsafe in the dark. The home itself is very outdated, and the photos online are not accurate to its current condition.Inside, it was clear the property is not professionally cleaned — we found cobwebs and dead bugs throughout the house, including in one of the beds. The downstairs area was in especially poor condition: it smelled musty and moldy, one blind was covered in mold and wouldn’t close, and the curtains were hung with strings that didn’t provide any privacy. The shower and bathroom also seemed unclean and neglected. Two family members who stayed downstairs even felt unwell due to the mold.We also noticed multiple cameras around the property, which made us feel uncomfortable. At one point, we placed a cup at the end of the driveway to help another family member find the rental, and the next day it had mysteriously been moved back toward our area — which added to the uneasy feeling of being watched.To make matters worse, on our last day, the water was shut off completely. We couldn’t shower, use the bathroom, or even clean up before left
Kathy O.
Se hospedó 2 noches en octubre de 2025
