Never spoke with host but did get information via email.Amenities were nice, however Keurig coffee machine did not work, but we had brought our own French press, so not a problem for us. The house was overall very well organized and clean, however the shower in the master bedroom had moldy grout and mold along bottom edge of the inside of shower. There was a stain on the carpet as you entered the master bedroom, but otherwise everything was clean.