Hotel Playa Azul Cozumel

4.0 star property
Family-friendly fun on the beach, with outdoor pool
VIP Access

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Photo gallery for Hotel Playa Azul Cozumel

Private beach, white sand, sun loungers, beach umbrellas
Balcony
Aerial view
Courtyard
Billiards

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carr. a San Juan Km. 4, Zona Hotelera Norte, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪6 min drive‬
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬
VIP Access
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Room options

Junior Suite, Beach View

  • 700 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Ocean View

8.6 out of 10
Excellent
(53 reviews)
  • 613 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Suite, Hot Tub, Ocean View

9.0 out of 10
Wonderful
(13 reviews)
  • 969 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 700 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cozumel

Located in Zona Hotelera Norte within a mile (2 km) of Playa San Juan, Hotel Playa Azul Cozumel is within 2 miles (3 km) of Villa Maya. This 50-room, 4-star resort has a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Playa San Juan - 2 min drive - 1.3 miles
  • Cozumel Museum - 6 min drive - 3.6 miles
  • Cozumel Maritime Terminal - 6 min drive - 3.8 miles
  • San Miguel Church - 7 min drive - 4.0 miles
  • Punta Langosta Pier - 7 min drive - 4.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Islands Beach Club - ‬4 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guido's - ‬6 min drive
  • ‪Cocotiki - ‬8 min walk
  • ‪Tequila Beach Club Cozumel - ‬14 min walk

About this property

Hotel Playa Azul Cozumel

Family-friendly fun on the beach, with outdoor pool
Guests of Hotel Playa Azul Cozumel have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a children's pool, free WiFi in public areas, and a computer station.
Guests can expect free WiFi and 40-inch plasma TVs with cable channels. Balconies, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Savia Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open select days.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chan Kaan
  • La Palapa Bar
  • Palma Azul
  • Palma Azul Sports Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Snorkeling
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.16 per accommodation, per night
  • Cleaning fee: USD 35 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged
  • Housekeeping fee: USD 2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Azul Playa
Playa Azul Golf Inclusive Hotel Cozumel
Playa Azul Cozumel
Playa Azul Hotel
Playa Azul Hotel Cozumel
Playa Azul Resort Scuba
Playa Azul Golf, Scuba Hotel Cozumel
Playa Azul Hotel Scuba
Playa Azul Golf Inclusive Cozumel
Playa Azul Golf Scuba Hotel Cozumel
Playa Azul Golf Scuba Hotel
Playa Azul Golf Scuba Cozumel
Playa Azul Golf Scuba All Inclusive All-inclusive property
Hotel Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa Cozumel
Playa Azul Golf Scuba All Inclusive Cozumel
Playa Azul Golf Scuba All Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Cozumel Hotel Playa Azul Golf Scuba Spa Cozumel Resort
Playa Azul Golf, Scuba & Spa - All Inclusive Cozumel
Playa Azul Golf Scuba Spa
Playa Azul Golf Inclusive
Playa Azul
Azul Scuba Inclusive Inclusive
Resort Hotel Playa Azul Golf Scuba Spa Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel Cozumel
Playa Azul
Playa Azul Golf Scuba Spa
Playa Azul Golf Scuba Spa All Inclusive
Playa Azul Golf Inclusive
Playa Azul Golf Scuba Spa
Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort
Hotel Playa Azul Cozumel Cozumel
Hotel Playa Azul Cozumel Resort Cozumel
Hotel Playa Azul Golf Scuba Spa Cozumel

Frequently asked questions

Is free cancellation available at Hotel Playa Azul Cozumel?

Hotel Playa Azul Cozumel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see around Hotel Playa Azul Cozumel?

This resort is situated in Zona Hotelera Norte, close to Cozumel Maritime Terminal, Punta Langosta Pier, and Isla de Pasion. You'll also find Isla Cozumel Biosphere Reserve and Cozumel Museum within a short drive.

Is there parking available at Hotel Playa Azul Cozumel?

Yes, self parking is offered for free at the resort.

Is there a spa available at Hotel Playa Azul Cozumel?

Savia Spa is the resort's spa and services include Swedish massages, deep-tissue massages, Ayurvedic treatments, and aromatherapy. The spa is not open daily but only on select days.

Does Hotel Playa Azul Cozumel have a casino at the property?

No, Hotel Playa Azul Cozumel doesn't have a casino.

Will I find an indoor pool at Hotel Playa Azul Cozumel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Hotel Playa Azul Cozumel good for couples?

There are many amenities for couples at this resort, including a private beach and a beach bar plus some guestrooms feature in-room massages.

Are there hot tubs at Hotel Playa Azul Cozumel?

Yes, some guestrooms at this resort feature private outdoor spa tubs.

Does Hotel Playa Azul Cozumel feature a restaurant that includes a breakfast menu?

Yes, Hotel Playa Azul Cozumel has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Playa Azul Cozumel allow pets to stay free of charge?

Yes, pets stay free at Hotel Playa Azul Cozumel and the property also provides food and water bowls for pets.

Does Hotel Playa Azul Cozumel have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to Hotel Playa Azul Cozumel?

The closest major airport to Hotel Playa Azul Cozumel is Cozumel Intl. Airport (CZM), which is 3.7 mi away (7 minutes by car).

Are there rooms with balconies at Hotel Playa Azul Cozumel?

Yes, every guestroom at Hotel Playa Azul Cozumel comes with a balcony with some featuring ocean views.

Hotel Playa Azul Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 577 out of 893 reviews
Rating 8 - Good. 251 out of 893 reviews
Rating 6 - Okay. 46 out of 893 reviews
Rating 4 - Poor. 11 out of 893 reviews
Rating 2 - Terrible. 8 out of 893 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a private beach which makes it very convenient if you want to relax all day at the beach. The AC in our rooms worked really well. The rooms and property are very clean. The buffet breakfast was included, and it has good options, including omelets a la carte, and the fruit was fresh and tasty. The staff was very friendly and helpful. We had dinner at the restaurant one day, food was just OK. The only downside is the location, the hotel is at the NW of the island, and since there is no public transportation nor Uber in Cozumel, we had to use taxi (which is very expensive) to visit downtown or other beaches. A taxi from the hotel to downtown was $300 pesos (nearly $16 dollars) for 6 people.
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

We will definitely return. Great hospitality and food. Best beach around
Stayed 3 nights in Mar 2025

10/10 Excellent

margaret Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely enjoyed staying here with family and will be back. Felt like a quiet boutique hotel. The inclusive breakfast was great. The staff is extremely attentive. They have security at the entrance/exit which is an added bonus.
Stayed 8 nights in Mar 2025

10/10 Excellent

linda anne

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 12 nights in Mar 2025

10/10 Excellent

Taresa M

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Eric

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
There is a small beach seperated by a pier. It could've been super tranquil but an intoxicated older lady was loud later in the evening. Book something higher or seperate building than receptio/barin t evening.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jason, Sugar Land

Traveled with partner
Liked: Cleanliness, staff & service
The Hotel Plaza Azul is a good property, but there are much better places to stay in Cozumel. Frankly, the food and drinks are very expensive, the Internet was spotty and I had a lot of trouble working, tv was extremely limited, and the beach is small. We bought the most expensive room that had a hot tub on the balcony, and it was old and looked like it had not been used in some time (tub was dirty). The staff members were very nice, and it was clean, however. And the hotel is right on the ocean.
Stayed 2 nights in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Playa Azul a few times a year. The location is great for us as it is a bit North of all the hustle and bustle. If you don' have your own transportation, you'll be using a taxi regularly. Located right on the water so it is a very peaceful location. Breakfast is included but it could really use some revamp as they serve the same thing daily and they've taken away the fresh waffle maker so we don't tend to eat there often. Lunch/dinner is bar food level but convenient if you don't want to leave the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is making improvements. It is a good quiet place to stay. Some of the staff are amazing. Some could use some motivation and personality.
Stayed 4 nights in Mar 2025

10/10 Excellent

Priya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was hands down the best hotel we’ve stayed at in the area. The staff (at all levels) were so attentive, friendly, and helpful. The breakfast was delicious and the ocean steps away from your room was a plus. Thank you for a wonderfully relaxing stay!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachael P

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast. So much fun snorkeling right at the hotel. You don't even require a guide! Staff was friendly and the room was great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Even with the islands beach club next door it was still a pleasant stay and didn’t seem to busy. The food was great and the staff were amazing.
Stayed 4 nights in Feb 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel with great snorkeling right off the beach and good food. Food was a bit expensive, and pool is quite small - but we enjoyed it! Very clean and staff were very responsive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Munith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this property. Large percentage of guests were repeat customers, always a plus with us. Staff made us feel welcome and at home.
Stayed 7 nights in Jan 2025

10/10 Excellent

San Juanita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Gracias
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Upon arrival, I won’t lie, I wanted to hate it here. The property is definitely older and not near as beautiful as my AI arrangement last year. The rooms are dated but I figured out quickly, functional and fine. I liked being on the ground floor with my balcony on the pool deck. Quickly loved Roberto at the front desk and once out by the beach bar and beach area…perfection! The breakfast that was included with our stay was awesome with friendly waitstaff.Lupito was really a gem one morning. Ivan and staff at the bar make the best guava margaritas! The food out by the bar was also great. The beach and bar area far exceeded my previous AI experience. Taking a taxi was easy and Roberto even arranged a jeep rental for one of our days. Both lobster houses and the key lime factory are directly across the street and worth a visit (or two) to both! I ended loving this place!
Stayed 4 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, and I would recommend it
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, friendly staff, snorkeling and equipment right off my back veranda made this the best stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach front hotel, not crowded at all. Great service, food and drinks. Room was cute and facing the pool/ocean.
Stayed 5 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Louise

Traveled with partner
We liked the Queen Suite we stayed in but to access the suite which was on the third floor there was not an elevator in that section of the resort and we had to use the stairs.
Stayed 7 nights in Feb 2025

10/10 Excellent

Emmalee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and right on the beach and a great snorkeling spot. We rented a scooter for the week and it was perfect for transportation into town (which is just a couple miles away) for excursions, shopping, food, etc. The restaurants right across the street are excellent. The rooms were clean and they give you bottled water everyday. They also provided beach towels. My husband and I stayed one week here and we won’t hesitate to be back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to town but far enough away for peace a quiet. Beautiful spot on the ocean and to go in and swim. The included breakfast everyday was great. Outdoor bar right by the ocean was a nice touch. Hotel is older but maintained very well. Will definitely be staying there when I go back to Cozumel.
Stayed 7 nights in Jan 2025