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Comfort Suites Northlake

2.5 star property
Hotel with free breakfast, near Northlake Mall

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Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Meeting facility
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪16 min walk‬
  • Place, Concord Mills
    ‪10 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Charlotte

Located in North Lake within a mile (2 km) of Northlake Mall, Comfort Suites Northlake is within a few miles (5 km) of Huntersville Family Fitness and Aquatics. This 104-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Northlake Mall - 16 min walk - 0.9 miles
  • Concord Mills - 10 min drive - 10.7 miles
  • Bank of America Stadium - 11 min drive - 11.6 miles
  • Spectrum Center - 11 min drive - 11.5 miles
  • University of North Carolina at Charlotte - 11 min drive - 11.9 miles

Getting around

  • Charlotte Station - 13 min drive
  • McCullough Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬20 min walk
  • ‪Dunkin' - ‬14 min walk
  • ‪Red Crab - ‬17 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Hickory Tavern - ‬13 min walk

About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
At Comfort Suites Northlake, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include kitchenettes, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Drury Inn & Suites Charlotte Northlake
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 01 to September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Frequently asked questions

Is a free cancellation option available at Comfort Suites Northlake?

Comfort Suites Northlake offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Suites Northlake?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Northlake on Nov 29, 2025 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Comfort Suites Northlake?

This hotel is situated in North Lake, close to Northlake Mall, Latta Nature Preserve, and Electrolux Corporate Headquarters. You'll also find Huntersville Family Fitness and Aquatics and North Park Mall within a short drive.

Is parking available on site at Comfort Suites Northlake?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Suites Northlake have a casino at the property?

No, Comfort Suites Northlake doesn't have a casino.

Will I find an indoor pool at Comfort Suites Northlake?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool will be open from June 01 until September 02.

Is Comfort Suites Northlake good for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and free breakfast.

Are there hot tubs at Comfort Suites Northlake?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Northlake have a restaurant that serves breakfast?

Yes, Comfort Suites Northlake serves free buffet breakfast at Bob Evans each morning.

Will Comfort Suites Northlake allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Northlake though service animals are welcome.

Does Comfort Suites Northlake have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Comfort Suites Northlake?

The closest major airport to Comfort Suites Northlake is Concord, NC (USA-Concord Regional), which is 9.9 mi away (13 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 13.9 mi away (17-minute drive).

Are there rooms with balconies at Comfort Suites Northlake?

No, at Comfort Suites Northlake, there aren't any guestrooms that list a balcony.

Reviews

Comfort Suites Northlake Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. The rooms were neat and tidy. The staff was professional, especially Miss Charlotte, who served a very nice and filling breakfast in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay. The front desk guy at check in was really nice and provided a quick check-in, and the bed was so soft!! Slept like a baby! Will definitely be back!
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Traveled with family
Disliked: Property conditions & facilities
Facility had maintenance issues
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Malik

Stayed 2 nights in Jul 2025

10/10 Excellent

LaMarcus

Stayed 2 nights in Jul 2025

10/10 Excellent

Nekeya

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was convenient for location, friendly staff and love the selection for breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

8/10 Good

amy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joseph W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall appearance of the hotel and grounds is very good. Stayed for a week, after three days had to physically bring towels, washcloths etc., to be exchanged for laundered. No room service to do or change bedding. Breakfast was very good - a great thank you to Charlotte for her hospitality, friendliness and keeping the food well supplied!
Stayed 6 nights in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JaNyla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Vernell

Stayed 6 nights in Jul 2025

8/10 Good

Vernell

Traveled with partner
Liked: Cleanliness, staff & service
I absolutely loved the hostess in the dining area-her name is Charlotte!! Just like the city!! She was so nice, that I started calling her Queen Charlotte!! Our stay was for 5 days & everyday my husband and I went to breakfast. She did an excellent job managing her area that was filled with a lot of people. She was very professional. The custodial staff did a wonderful job too. Thank you!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Call in the bulldozers

Check-in was slower than the DMV. Couldn’t figure out how to change payment card from card on file and ended up charged twice. Room had loudest A/C I’ve ever heard. Bathroom fan sounded like an airplane at takeoff. Hair was in the bathtub before anyone even got in to shower. Going to need a chiropractor just for sleeping on those pillows, which were the size of a postage stamp. Ceiling in room looked like it was done with a can of spray foam. So dirty we didn’t even attempt breakfast. Would not stay here again even if I was paid.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Nice Property and courteous service
Stayed 3 nights in May 2025

10/10 Excellent

Tawana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze. The fastest I’ve ever had. The suite room is very large. Great value. Proximity to the mall, highway, countless eateries, is a plus. It’s a hidden gem. I will definitely be back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Mahmood

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I had a enjoyable experience, good job!
Stayed 1 night in Jul 2025

8/10 Good

synia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Isha

Stayed 2 nights in Jul 2025

2/10 Terrible

Catherine

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not great!

The staff were amazing and definitely the best part of the whole experience, very friendly! The room was dirty, the toilet paper holder was barely hanging on the wall. The shower was dirty and had some kind of bug crawling up the wall. The walls were dirty and there was what looked like pubic hair on one of the beds. The deadbolt didn’t engage. At one point we came up to the room and there was this lady trying a key card that didn’t work. When we told her that she would probably have to go to the front desk to have it fixed she refused and acted strangely enough we didn’t feel comfortable enough to leave our luggage in the room while we were out.
Dirty shower
Dirty shower
Roach in shower
Broken holder
Stayed 1 night in Jul 2025

10/10 Excellent

Kamicka

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like everything
Stayed 3 nights in Jul 2025

2/10 Terrible

EMILIO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCIE - I NEED TO REFOUND

"The experience was so bad that I had to leave the next day to look for new accommodation. The hallways smelled like marijuana, everything was dirty, and the room had someone else's hair and dirt on the floor. I truly need some kind of refund for the terrible experience I had. I was traveling with my two children — it was awful."
Stayed 7 nights in Jul 2025

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