Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Relax by the ocean with a pool surrounded by palm trees and sun loungers, featuring a water slide and play area.
Enjoy al fresco dining amidst lush greenery and ocean views.
Enjoy a panoramic ocean view from the large balcony, featuring a comfortable bed and stylish seating area.
On the beach, white sand, sun loungers, beach umbrellas
Relax in a spacious room with a pool table, comfortable seating area, and balcony overlooking the sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Xcacel Beach
    ‪6 min drive‬
  • Akumal Beach
    ‪7 min drive‬
  • Xel-Há Park
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

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Room options

Room, 2 Queen Beds, Ocean View, Oceanfront

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • 1399 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(47 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(25 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 1711 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(13 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 3

Room Premium with Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 4

Room Standard with Garden View

  • 452 sq ft
  • Sleeps 4

Room Luxury with Garden View

  • 452 sq ft
  • Sleeps 4

Room Standard with Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 4

Room Premium with Garden View

  • 452 sq ft
  • Sleeps 4

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About the neighborhood

Tulum

Hilton Tulum Riviera Maya All-Inclusive Resort places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 735-room, 4.5-star property welcomes business and leisure travelers with 8 outdoor pools, a full-service spa, and 9 restaurants.

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 miles
  • Dolphinaris Tulum - 4 min drive - 1.4 miles
  • Xcacel Beach - 6 min drive - 2.4 miles
  • Akumal Beach - 7 min drive - 4.9 miles
  • Xel-Há Park - 8 min drive - 4.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools
Guests of Hilton Tulum Riviera Maya All-Inclusive Resort have access to a full-service spa, 8 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach property include a 24-hour gym, free WiFi in public areas, and a business center.
65-inch Smart TVs come with digital channels. Bathrooms offer hair dryers and children's robes, and beds sport premium bedding. Other amenities include free minibar items, furnished balconies or patios, and private yards. Housekeeping is available on request.
8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Will I find all-inclusive options at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort has all inclusive rates that come with all meals included.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Aug 6, 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Sep 6, 2025 start from $325.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Hilton Tulum Riviera Maya All-Inclusive Resort?

This property is located in Tulum, close to Xel-Há Park, Akumal Beach, and Half Moon Bay. You'll also find Riviera Maya Golf Club and Akumal Ecological Center within a short drive.

Will I be able to park at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, uncovered valet parking is offered for free at the all-inclusive property.

Is there a spa available at Hilton Tulum Riviera Maya All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Does Hilton Tulum Riviera Maya All-Inclusive Resort include a casino on the premises?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

What amenities will couples enjoy at Hilton Tulum Riviera Maya All-Inclusive Resort?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 beach bars, 8 outdoor pools, and a beachfront restaurant.

Are there hot tubs at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, this all-inclusive property has a spa tub.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant with a breakfast menu?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a restaurant that serves breakfast.

Will Hilton Tulum Riviera Maya All-Inclusive Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Tulum Riviera Maya All-Inclusive Resort though service animals are welcome.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest major airport to Hilton Tulum Riviera Maya All-Inclusive Resort is Tulum Intl. Airport (TQO), which is about 24.7 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.5 mi away.

Are there rooms with balconies at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, every guestroom at Hilton Tulum Riviera Maya All-Inclusive Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a wedding venue on site?

Take advantage of the wedding venue at Hilton Tulum Riviera Maya All-Inclusive Resort if you plan to say "I do" during your trip.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1035 out of 1880 reviews
Rating 8 - Good. 388 out of 1880 reviews
Rating 6 - Okay. 246 out of 1880 reviews
Rating 4 - Poor. 112 out of 1880 reviews
Rating 2 - Terrible. 99 out of 1880 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hardik, SANTA ROSA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the housekeepers and all the staff in the breakfast and lunch area.
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 4 nights in May 2025

8/10 Good

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, so beautiful and staff is so kind, friendly and helpful. Only wish I knew that I needed to make reservations early to all the restaurants. Aside from that what a beautiful property and incredibly kind staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kpatcha, Circle pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

Romina Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. The property is stunning. However we got a room on the first floor at first (the highest floor is 3), and we found it quite an invasion of privacy to have a walking path right outside our window without telling us so we chose to upgrade to 3rd floor. They were super understanding of that and we happily paid but be aware when booking. Food wise I went in with high expectations and was a bit let down but it was overall fine. The room service is really good for a late night treat. Drinks are great too. But for real Mexican food go into town and get tacos from a street food stand. I wouldn’t go back but I would recommend for a relaxing vacay.
Stayed 7 nights in Apr 2025

4/10 Poor

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
From all the properties have been staying in Cancun. This is the worst so far, in regards of food the meals are nothing like the rest of the hotels in the area [ u want chilaquilesand u have to get the chips and then the ingredientsyou make it yourselflike nachos ] so ridiculousknowingwe are in México...is so American stile in the way the present food and the rooms are ok clean no problem but the pools and the main restaurants are far and the transport from the rooms is very sporadic during nights
Stayed 2 nights in Apr 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher, Saint Paul

Liked: Cleanliness
Stayed 8 nights in Apr 2025

8/10 Good

Carrin

Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, enough restaurants to choose from, good drinks, 4 big swimming pools one is for adults only, and the ocean view from the swimming pool was the best, not a lot of beach options to walk or swim!
Stayed 5 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Great service and property.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, kid-friendly resort!
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 7 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael john

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place!
Stayed 3 nights in Apr 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, property conditions & facilities
We had a fabulous time at Hilton Tulum. There were a few highlights - all-inclusive was really nice when traveling with the kids. They have lots of dining options. There are 6 pools, a small waterpark, kids & teens clubs and a playground and a kids churrascaria which was open all day with popcorn, ice cream, churros, veggies, candy, fruit, etc... Kids loved going there. They provide a lot of entertainment during the day and evenings which we all enjoyed. Some of the things that could be improved: in the standard hotel room there is no privacy, there are no solid doors aside from the door to the room. Dining options are great however you have to book the reservation restaurants as soon as you get there and they fill up quickly. The system is set up to fail as reservations for the upcoming week start at 5 pm on Saturdays. We were in a bit of a line, it was our turn to book them and the system crashed so they could not finalize all the reservations. We were in Casa 2 and it was nicely situated between both ends of the resort. The drinks at the bars were ok, one of the wines was good, they only had Dos Equis, Tecate and Tecate Light for beer, no spiked seltzers, plenty of the tropical drinks. I did love the spicy mango margarita. The beach near the main lobby is ok. As others have mentioned the water is rocky so water shoes are a real help. We did love taking out the kayaks and they had volleyball going pretty often. All in all it was a wonderful trip.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Food was just okay though.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
We were greeted with very kind staff, clean room, excellent food. The property is beautiful and we enjoyed every day!! Definitely coming back!
Stayed 7 nights in Apr 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ailing

Stayed 3 nights in Apr 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous!!
Stayed 4 nights in Mar 2025

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