Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

On the beach, white sand, sun loungers, beach umbrellas
Property video
Lobby
9 restaurants; lunch and dinner served
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪8 min drive‬
  • Place, Aktun Chen
    ‪8 min drive‬
  • Place, Dolphinaris Tulum
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

Room, 1 King Bed, Nature View

9.0 out of 10
Wonderful
(57 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Nature View

  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)
  • Ocean view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(17 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(87 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Enclave Ocean View Suite-1 King

  • Sleeps 3
  • Free WiFi

Family Ocean View King Room

  • Sleeps 3
  • Free WiFi

Family Room, 1 King Bed, Resort View

  • Sleeps 3
  • Free WiFi

You may also like

About the neighborhood

Tulum

Hilton Tulum Riviera Maya All-Inclusive Resort places you within 2 miles (3 km) of Riviera Maya Golf Club and Aktun Chen. This 735-room, 4.5-star property welcomes business and leisure travelers with 8 outdoor pools, a full-service spa, and 9 restaurants.

What's nearby

  • Riviera Maya Golf Club - 8 min drive - 3.1 miles
  • Aktun Chen - 8 min drive - 3.1 miles
  • Dolphinaris Tulum - 8 min drive - 2.7 miles
  • Xcacel Beach - 9 min drive - 2.9 miles
  • Xel-Há Park - 11 min drive - 4.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Guests of Hilton Tulum Riviera Maya All-Inclusive Resort have access to a full-service spa, 8 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a 24-hour gym, free WiFi in public areas, and a business center.
65-inch Smart TVs come with digital channels. Bathrooms offer hair dryers and children's robes, and beds sport premium bedding. Other amenities include free minibar items, furnished balconies or patios, and private yards. Housekeeping is available on request.
8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Will I find all-inclusive options at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jun 28, 2026 start from $490, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Hilton Tulum Riviera Maya All-Inclusive Resort?

This property is located in Tulum, close to Xel-Há Park, Riviera Maya Golf Club, and Akumal Beach. You'll also find South Akumal Beach and Aktun Chen within a short drive.

Is parking available on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, uncovered valet parking is offered for free at the property.

Is there a spa available at Hilton Tulum Riviera Maya All-Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, and couples treatments.

Are there luxury amenities available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, guests can indulge in luxuries such as 8 outdoor pools, an ocean-view restaurant, and 3 beach bars at this property.

Does Hilton Tulum Riviera Maya All-Inclusive Resort include a casino on the premises?

No, Hilton Tulum Riviera Maya All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 8 outdoor pools.

Is Hilton Tulum Riviera Maya All-Inclusive Resort good for couples?

This beachfront property offers plenty of amenities for couples including an ocean-view restaurant, 3 beach bars, and 8 outdoor pools.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a hot tub?

No, but guests can enjoy a steam room at this property.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Hilton Tulum Riviera Maya All-Inclusive Resort has 9 restaurants, and serves free buffet breakfast each morning.

Will Hilton Tulum Riviera Maya All-Inclusive Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton Tulum Riviera Maya All-Inclusive Resort though service animals are welcome.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How close is the airport from Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest major airport to Hilton Tulum Riviera Maya All-Inclusive Resort is Tulum Intl. Airport (TQO), which is about 24.7 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 28.5 mi away.

Are there rooms with balconies that I can book at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, every guestroom at Hilton Tulum Riviera Maya All-Inclusive Resort comes with a furnished balcony/patio and some offer ocean and garden views.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a wedding venue on site?

Take advantage of the wedding venue at Hilton Tulum Riviera Maya All-Inclusive Resort if you plan to say "I do" during your trip.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1106 out of 1961 reviews
Rating 8 - Good. 384 out of 1961 reviews
Rating 6 - Okay. 250 out of 1961 reviews
Rating 4 - Poor. 103 out of 1961 reviews
Rating 2 - Terrible. 118 out of 1961 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaneshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Tulum. I would return.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ashley Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and very helpful. This trip was a home away from home.The food and drinks were excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and property were clean and staff was nice
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect trip, everything was perfecto
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Malissa

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food the entertainment everything was amazing
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, clean rooms, great value
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and the best food in any inclusive resort
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. There is enough room for singles, couples, and families. I wish the weather was better at the time that I went but other than that, it was a great experience.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean spacious room, friendly staff, great food.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, property conditions & facilities
Incredible service beautiful beach and pools. Food was great very clean.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great place clean rooms, good amenities and friendly staff
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent, staff, food, clean room everything 👌.
Amazing view
Delicious drinks
Nice place
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so nice ! Very family oriented !!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lilana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, clean property, great staff, food and entertainment. No issues with loungers, plenty of space for everyone.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff members very friendly, can’t complain because everything made my stay feel good!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
As always, the staff is great and we always enjoy our stay with the Hilton family
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ayanna

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were amazing. Everywhere in the resort was clean. Food wasn't good though.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Saichidambar

Great & comfortable stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing place was amazing food was amazing nothing bad to say at all best all inclusive i have ever sayed at.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
The Hilton resort is a beautiful resort with an amazing view to the beach. The staff was very nice and friendly made sure we were always good and help us with any questions. I recommend this resort and would definitely go again someday!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness
Great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Parin bimal

Liked: Cleanliness, staff & service, property conditions & facilities
It was family friendly and nice property.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Meghane

Liked: Cleanliness, amenities, property conditions & facilities
Had so much fun! The staff were very friendly and helpful. The resort was very clean as well.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert M

Liked: Cleanliness, amenities, property conditions & facilities
Our 5 day stay was thoroughly enjoyable. The staff were friendly and dedicated to excellent service! Thank you.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelente
Stayed 4 nights in Feb 2026