Bahía Tolok

Hotel with a full-service spa, near North Beach

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix

Premium bedding, down comforters, in-room safe, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available
Spa
Bar
Housekeeping
Air conditioning

Explore the area

Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

Place, Isla Mujeres Ferry Terminal
‪16 min walk‬
Place, North Beach
‪3 min drive‬
Place, Dolphin Discovery
‪5 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪71 min drive‬

Room options

Comfort Apartment, Multiple Beds, Balcony, Sea View

Exceptional

600 sq ft
2 bedrooms
Sea view
Sleeps 6
2 King Beds

Comfort Studio, Accessible, Kitchen

Exceptional

431 sq ft
Sleeps 4
1 King Bed OR 1 Large Twin Sofa Bed

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Exceptional

431 sq ft
Sea view
Sleeps 3
1 King Bed

Standard Double Room, 2 Queen Beds

Excellent

431 sq ft
Sleeps 4
2 Queen Beds

Family Room, Terrace, City View

Exceptional

377 sq ft
1 bedroom
City view
Sleeps 4
2 Queen Beds

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

646 sq ft
2 bedrooms
Sea view
Sleeps 5
1 King Bed and 1 Queen Bed

Basic Room, 1 King Bed, Refrigerator

Very good

269 sq ft
Sleeps 3
1 King Bed

Comfort Penthouse

1 bedroom
Sea view
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Presidential Cabin

Sea view
Sleeps 3
1 King Bed

Premier Studio Suite

646 sq ft
Sea view
Sleeps 4
1 King Bed OR 1 Large Twin Sofa Bed

About the neighborhood

Isla Mujeres

Bahía Tolok places you within a mile (2 km) of popular attractions like Isla Mujeres Ferry Terminal and North Beach. This 3.5-star hotel has 11 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

Isla Mujeres Ferry Terminal - 16 min walk - 0.9 miles
Miguel Hidalgo - 17 min walk - 1.0 mile
North Beach - 3 min drive - 1.4 miles
Isla Mujeres Cemetery - 3 min drive - 1.4 miles
Dolphin Discovery - 5 min drive - 2.4 miles

Getting around

Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

‪Isla Brewing Company Beer Garden - ‬20 min walk
‪MARINA BARTOLOMÉ - ‬14 min walk
‪Dolphin Discovery - ‬15 min walk
‪Buffet Restaurant - ‬7 min drive
‪Miramar - ‬17 min walk

About this property

Bahía Tolok

Hotel with a full-service spa, near North Beach

Guests of Bahía Tolok enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2300 per person. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.

50-inch flat-screen TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Balconies, refrigerators, and coffee makers are also standard.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Pool
Spa
Parking included
Free WiFi

$81 nightly

Oct 27 - Oct 28

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily English breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Children's pool
Full-service spa
Kayaking
Outdoor pool

Family friendly

Children's pool
Dining table
High chair
In-room refrigerator
Outdoor pool
Snack bar/deli

Conveniences

Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

646 square feet of conference space
Meeting rooms

Outdoors

Barbecue grill
Garden
Picnic area
Pool umbrellas
Terrace

Full-service spa

Deep-tissue massages
Facials
In-room massages
Manicures/pedicures
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Accessible bathtub
Accessible shuttle
Front entrance ramp
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Designated smoking areas (fines apply)

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
First-run movies
Netflix
Pay movies
Streaming services

Food and drink

Coffee/tea maker
Dining table
Paper towels
Refrigerator

Air conditioning
Ceiling fan
Iron/ironing board
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 5 percent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: MXN 1000.0 per night
Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
Airport shuttle fee: MXN 2300 per person
Late check-out fee: MXN 300 (subject to availability)
Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, mobile payments, and cash.
Mobile payment options include: PayPal.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Bahía Tolok Isla Mujeres

Aparthotel Bahía Tolok Isla Mujeres

Bahía Tolok Aparthotel Isla Mujeres

Isla Mujeres Bahía Tolok Aparthotel

Bahía Tolok Aparthotel

Aparthotel Bahía Tolok

Bahía Tolok Hotel

Bahía Tolok Isla Mujeres

Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Are free cancellation options available at Bahía Tolok?

Bahía Tolok offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Bahía Tolok?

This hotel is located in Isla Mujeres, just steps from Garrafon Natural Reef Park. You'll also find Isla Mujeres Ferry Terminal and North Beach within a short drive.

Is there parking available at Bahía Tolok?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Bahía Tolok?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, facials, and mani/pedis.

Does Bahía Tolok feature a casino?

No, Bahía Tolok doesn't have a casino.

Will I find an indoor pool at Bahía Tolok?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Bahía Tolok?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Bahía Tolok have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bahía Tolok feature a restaurant that includes a breakfast menu?

Yes, Bahía Tolok serves an English breakfast each morning for a surcharge from its restaurant.

Will Bahía Tolok allow pets to stay for free?

No, pets and service animals aren't allowed at Bahía Tolok.

Does Bahía Tolok have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bahía Tolok?

The closest major airport to Bahía Tolok is Cancun Intl. Airport (CUN), which is 21.1 mi away (112 minutes by car).

Can I book a room with a balcony at Bahía Tolok?

Yes, every guestroom at Bahía Tolok comes with a balcony with some featuring sea or garden views.

Does Bahía Tolok have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Bahía Tolok.

Bahía Tolok Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Verified traveler

Jul 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Maycie

Jul 17, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Óscar salazar

Traveled with family

Jul 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just as advertised, also staff is amazing. Thanks Ernesto!!

Stayed 2 nights in Jul 2025

8/10 Good

Hollie

Traveled with partner

Jul 13, 2025

Liked: Cleanliness, property conditions & facilities

Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.

Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Traveled with partner

Jul 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed our stay immensely! The room was great and the bed was super comfy. Our free waterfront breakfast was delightful, though I would avoid the sausage, unless you like hot dogs. Ernesto at the front desk was very accommodating and very helpful with everything from supplying towels to providing useful suggestions.

Stayed 4 nights in Jun 2025

10/10 Excellent

Arthur

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Frédéric

Traveled with family

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vraiment un bel emplacement! Tranquille, bon petit resto sur place. Le personnel attentionné! Nous avons eu un enjeu au départ sur le fait que c’était un forfait déjeuner inclus, mais Hôtel.com et le Bahia Tolok ont réglé ça rapidement. Location sur place du kart de golf un atout!! Près de tout!! Nous avions la chambre penthouse et nous avions une section privée avec piscine sur le toit à nous seuls incluant un balcon immense!! On recommande très fortement! Et en plus, un membre du personnel nous a fait 2 lifts lorsque nous n’avions pas le kart de golf, incluant notre changement d’hôtel à Isla Mujeres! Fantastique!!!

Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia S

Traveled with group

Jul 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and very friendly service. The onsite restaurant is great

Stayed 4 nights in Jun 2025

10/10 Excellent

Tomasz

Jun 8, 2025

Liked: Cleanliness

Everyone was really nice and helpful

Stayed 1 night in Jun 2025

10/10 Excellent

charles

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

Excellent facility, wonderful service, great location. Very clean and modern

Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Traveled with partner

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Love salt water pool

Stayed 7 nights in Mar 2025

10/10 Excellent

OSCAR

Traveled with family

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner

Mar 27, 2025

Liked: Cleanliness, staff & service

This is a perfect get way love the place, will go back

Stayed 2 nights in Mar 2025

6/10 Okay

Steve

Mar 24, 2025

Liked: Staff & service

Disliked: Room comfort

Internet sucks

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with partner

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Mar 19, 2025

Liked: Property conditions & facilities, room comfort

Great relaxing spot on Isla Mujeres

Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.

Stayed 10 nights in Mar 2025

10/10 Excellent

Annie

Traveled with family and small children, Traveled with partner, Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10

Stayed 4 nights in Mar 2025

8/10 Good

Jeneine

Mar 14, 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Kenna

Traveled with partner

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was well kept up on. The staff was extremely friendly and helpful.

Stayed 2 nights in Feb 2025

10/10 Excellent

DJ

Traveled with group

Mar 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay

Stayed 3 nights in Mar 2025

6/10 Okay

Mark

Traveled with partner

Mar 5, 2025

Liked: Cleanliness

The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided

Stayed 7 nights in Feb 2025

10/10 Excellent

Tish

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good quality for price.a little far away from anything but staff are super great and facility is clean

Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.

Stayed 9 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.

Stayed 5 nights in Feb 2025