Mercure Amsterdam City

4.5 star property
Riverfront hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Mercure Amsterdam City

Lunch and dinner served, international cuisine
Business center
Lunch and dinner served, international cuisine
Meeting facility
Fridge, espresso maker, coffee/tea maker, eco-friendly cleaning products

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Parking available

Explore the area

Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Rijksmuseum
    ‪8 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪13 min drive‬

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Room options

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(29 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed with Sofa bed (Privilege)

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Amsterdam

Located in Amsterdam East within a mile (2 km) of RAI Exhibition and Congress Centre, Mercure Amsterdam City is within 2 miles (3 km) of other popular sights such as Amstelpark. This 4.5-star hotel has 368 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • RAI Exhibition and Congress Centre - 2 min drive - 2.2 miles
  • Ziggo Dome - 4 min drive - 2.3 miles
  • Johan Cruyff Arena - 4 min drive - 2.6 miles
  • Van Gogh Museum - 7 min drive - 2.3 miles
  • Rijksmuseum - 8 min drive - 2.3 miles

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Metrostation Spaklerweg - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria Amsterdam - ‬13 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪Bar Moqum - ‬4 min walk

About this property

Mercure Amsterdam City

Riverfront hotel with a fitness center and a sauna
Mercure Amsterdam City offers a gym, a sauna, and free WiFi in public areas. Self parking is offered for EUR 33 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

Are free cancellation options available at Mercure Amsterdam City?

Mercure Amsterdam City provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Mercure Amsterdam City?

This hotel is situated in Amsterdam East, close to Van Gogh Museum, Dam Square, and Ziggo Dome. You'll also find Heineken Experience and Rijksmuseum within a short drive.

Is parking available on site at Mercure Amsterdam City?

Yes, parking is offered for EUR 33 per day. Accessible parking and electric car charging are also available for guests.

Does Mercure Amsterdam City feature a casino?

No, Mercure Amsterdam City doesn't have a casino.

Will I find an indoor pool at Mercure Amsterdam City?

No, there is no indoor pool at this hotel.

Is Mercure Amsterdam City good for couples?

This riverfront hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does Mercure Amsterdam City have a hot tub?

No, but this hotel does have a steam room.

Does Mercure Amsterdam City feature a restaurant that includes a breakfast menu?

Yes, Mercure Amsterdam City serves buffet breakfast for a surcharge on weekday mornings at Bar/Lounge FLOOR.

Will Mercure Amsterdam City allow pets to stay free of charge?

No, pets aren't allowed at Mercure Amsterdam City.

Does Mercure Amsterdam City have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Amsterdam City?

The closest major airport to Mercure Amsterdam City is Amsterdam Airport Schiphol (AMS), which is 9.6 mi away (17 minutes by car).

Are there rooms with balconies at Mercure Amsterdam City?

No, there aren't any guestrooms with balconies at Mercure Amsterdam City.

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

For

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

It was amazing trust me, I highly recommend
Stayed 2 nights in Apr 2025

8/10 Good

Georgina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and location providing you’re happy being 15-20 mins drive to the city centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MACHIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy

The room was comfortable, very clean and had a Nespresso machine. We can fill a water bottle at the reception service area. The location is good, just 5 minutes to the Metro station. Around the hotel there's no cafe, supermarket or shopping area. So, if you need something snack or breakfast, you should get them at the city.
Stayed 2 nights in Apr 2025

8/10 Good

Rachel Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but a shame checking in was poor and not much near by
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kamin, Toronto

Business traveler
Disliked: Cleanliness, staff & service, amenities
Housekeeping service extremely weak, front desk not once apologized once complained about issues in the bathroom! Unique experience!
Stayed 4 nights in Mar 2025

8/10 Good

Juan Ernesto, Santo Domingo

Stayed 1 night in Mar 2025

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpful
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but far from town centre

Nice, clean hotel, easy access to airport. But too far from the town centre. We have to get an Uber, and it costs a fortune over 3 days.
Stayed 2 nights in Mar 2025

6/10 Okay

Timothy, St Albans

Business traveler
Liked: Cleanliness, staff & service
Poor lighting in room and bathroom. Glad I don’t have makeup to apply, I’m sure if my wife was travelling with me she would have commented. Lack of power sockets - phone is plugged into guest socket should be plugged in below / behind bed. Light switches for bathroom should be my bathroom door and not 2 metres away by front door.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room but far from the city centre
Stayed 3 nights in Dec 2024

4/10 Poor

Ella

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, room was very comfortable and modern.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Teased me with a TV

It was great however the TV channels didn’t work and also Airplay to watch your own stuff on the TV didn’t work when spoken to the attendant they disclaimed all rooms were like this so there was no need for them to tease me with a TV.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place with easy access to Amsterdam using the metro
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing weekend away, easy transport into the city. Overall really good!! Staff were very helpful, the room was clean and very modern. Great facilities. Would definitely recommend ☺️
Stayed 3 nights in Nov 2024

10/10 Excellent

Syed, Waterdown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fabulous! Extremely helpful and friendly! Would recommend this property.
Stayed 1 night in Nov 2024

8/10 Good

JIA SHU

Liked: Cleanliness, staff & service
Good view but limited breakfast options
Stayed 3 nights in Oct 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good size and clean room, buffet breakfast had very good selection of foods. Located slightly outside of city centre but still quite convenient.
Stayed 1 night in Oct 2024