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Palacio Mundo Imperial All Inclusive Resort

4.5 star property

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6 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
View from property
Reception
4 restaurants; breakfast, lunch, and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890
  • Place, Boulevard de las Naciones
    ‪2 min walk‬
  • Place, Forum de Mundo Imperial
    ‪3 min walk‬
  • Place, La Isla Shopping Village
    ‪7 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪7 min drive‬

Room options

View all photos for Two Superior Double Beds Diamante View AI

Two Superior Double Beds Diamante View AI | In-room safe, individually furnished, desk, laptop workspace

Two Superior Double Beds Diamante View AI

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Deluxe Double Beds Resort View All Inclusive

In-room safe, individually furnished, desk, laptop workspace

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Diamante View AI

In-room safe, individually furnished, desk, laptop workspace

Two Club 89 Double Beds Diamante View AI

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Two Club 89 Double Beds Resort View AI

In-room safe, individually furnished, desk, laptop workspace

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, individually furnished, desk, laptop workspace

Superior Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two Deluxe Double Beds Resort View All Inclusive

In-room safe, individually furnished, desk, laptop workspace

Two Deluxe Double Beds Resort View All Inclusive

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room (Deluxe King Size Bed Resort View)

Luxury Room (Deluxe King Size Bed Resort View) | In-room safe, individually furnished, desk, laptop workspace

Luxury Room (Deluxe King Size Bed Resort View)

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room (Club 89 King Size Bed Diamante View)

In-room safe, individually furnished, desk, laptop workspace

Club Room (Club 89 King Size Bed Diamante View)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room (Club 89 King Size Bed Resort View)

In-room safe, individually furnished, desk, laptop workspace

Club Room (Club 89 King Size Bed Resort View)

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room (Junior Suite King Beds Diamante View)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Junior Suite King Beds Diamante View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room (Jr Suite King Size Bed Resort View)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Jr Suite King Size Bed Resort View)

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Acapulco

Located in Puente del Mar, Palacio Mundo Imperial All Inclusive Resort is adjacent to Boulevard de las Naciones and within a 5-minute walk of Forum de Mundo Imperial. This 814-room, 4.5-star hotel has 6 outdoor pools along with a full-service spa and 4 restaurants. Centrally located in Acapulco, the hotel is connected to the convention center, and a short walk from La Isla Shopping Village and Plaza Isla Diamante.

What's nearby

  • Boulevard de las Naciones - 2 min walk - 0.1 miles
  • Forum de Mundo Imperial - 3 min walk - 0.2 miles
  • La Isla Shopping Village - 7 min walk - 0.4 miles
  • Plaza Isla Diamante - 12 min walk - 0.7 miles
  • Laguna Tres Palos - 5 min drive - 1.2 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • ‪Carnivore - ‬4 min walk
  • ‪Rino’s Casa Napoli - ‬14 min walk
  • ‪Comedor Mundo Imperial - ‬1 min walk
  • ‪Mizumi - ‬1 min walk
  • ‪Juan Valdez Cafe - ‬11 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

Guests of Palacio Mundo Imperial All Inclusive Resort have access to a full-service spa, 6 outdoor pools, and a children's pool. There's free valet parking and a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 46-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and free local calls.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Pierre Mundo Imperial
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  • Pool
  • All inclusive plans available
  • Pet friendly
  • Restaurant
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 for adults and MXN 210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • A ROMA
  • Acua
  • Carnivore
  • Marche
  • Mizumi

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1500 per pet, per night
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for MXN 350.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children
  • Pet fee: MXN 1500 per pet, per night
  • Rollaway bed fee: MXN 350.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel
PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO
PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO

Frequently asked questions

What can I see within easy reach of Palacio Mundo Imperial All Inclusive Resort?

This hotel is situated in Puente del Mar within a 10-minute walk of Forum de Mundo Imperial and Boulevard de las Naciones. You'll also find La Isla Shopping Village and Plaza Isla Diamante less than a mile away.

How much does it cost to stay at Palacio Mundo Imperial All Inclusive Resort?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Palacio Mundo Imperial All Inclusive Resort on Jun 23, 2026 start from $422, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Palacio Mundo Imperial All Inclusive Resort?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at Palacio Mundo Imperial All Inclusive Resort?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, aromatherapy, and massages.

Are there luxury amenities available at Palacio Mundo Imperial All Inclusive Resort?

Yes, guests can indulge in luxuries such as 6 outdoor pools, a poolside restaurant, and a swim-up bar at this hotel.

Does Palacio Mundo Imperial All Inclusive Resort include a casino at the property?

No, Palacio Mundo Imperial All Inclusive Resort doesn't have a casino.

Is there an indoor pool at Palacio Mundo Imperial All Inclusive Resort?

No, this hotel doesn't have an indoor pool; however, there are 6 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Palacio Mundo Imperial All Inclusive Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, 6 outdoor pools, and a swim-up bar.

Does Palacio Mundo Imperial All Inclusive Resort have a hot tub?

No, but this hotel does have a sauna.

Does Palacio Mundo Imperial All Inclusive Resort have a restaurant with a breakfast menu?

Yes, Palacio Mundo Imperial All Inclusive Resort has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Palacio Mundo Imperial All Inclusive Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Palacio Mundo Imperial All Inclusive Resort for a fee of MXN 1500 per pet, per night.

Does Palacio Mundo Imperial All Inclusive Resort have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palacio Mundo Imperial All Inclusive Resort?

The closest major airport to Palacio Mundo Imperial All Inclusive Resort is General Juan N. Alvarez Intl. Airport (ACA), which is 1.6 mi away (3 minutes by car).

Are there rooms with balconies that I can book at Palacio Mundo Imperial All Inclusive Resort?

Yes, every guestroom at Palacio Mundo Imperial All Inclusive Resort comes with a balcony and some offer city and resort views.

Does Palacio Mundo Imperial All Inclusive Resort have a wedding venue?

There are wedding services available at Palacio Mundo Imperial All Inclusive Resort if that's in your vacation plans.

Palacio Mundo Imperial All Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 7 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

MARIA DE LA LUZ

I had to pay for an upgrade, is like they offer i
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

ANA MARIA CORTEZ

Liked: Property conditions & facilities
Disliked: Cleanliness
encontre cucarachas en mi habitacion
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, en dónde te permiten combinar la estancia con otros hoteles del complejo. Muy buena atención y servicios.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Joel Vicente

Disliked: Cleanliness, amenities, property conditions & facilities
No se alojen en este lugar, te venden un todo incluido y al final no tienen la categoría ni los estándares para serlo Una decepción total, al llegar nos cobraron más dinero por darnos las habitaciones pero sin poder hacer uso de las instalaciones, esperamos hasta la 1 PM y nada, no te permitían comer nada, algunos restaurantes hasta cobraban los alimentos. Todo el tiempo te están vigilando, cuando ya logramos cenar, luego se no poder comer nada, te llevan unos tickets con la cuenta y todo el tiempo hasta para las toallas te piden el número de habitación. Los elevadores por lo regular siempre hay filas. Las instalaciones son viejas, la mayoría del personal es ineficiente. Cuando te bañas se sale el agua hacia el área del lavabo y de el escusado, hay que estar secando.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Gabriela

Liked: Cleanliness
La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Yadira

Liked: Cleanliness, amenities
Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Guadalupe Aime

Liked: Cleanliness, amenities, property conditions & facilities
Increíble todo
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Los alimentos superaron mis espectativas
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Alejandra

Disliked: Cleanliness, amenities
La habitación podría estar mas limpia,los apagadores muy sucios y etc letrero de no molestar , el room service sin mantel la mesa son detalles que podrian hacer la diferencia
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto! Gran lugar
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Karla oriselle

Liked: Amenities
Disliked: Cleanliness
Terrible tardaron 5 horas para entregarnos la habitación segun porque no tenian mucho personal, las toallas del baño sucias y percudidas, no las limpian bien solo como una pasada.. nos salio un pelo en la comida.. los camiones que te llevan al princess o al club de playa manejan terrible una nos toco un frenon q mi niña se pego en la frente y la otra el chofer discutio con un pasajero y freno en seco Los carritos de comida de la noche anterior que piden a los cuartos y se quedan en los pasillos los recogen como hasta las 6 pm
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vrissa Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Me encanta, la Comida riquísima
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
El personal fue muy amable. La experiencia de todo incluido y poder disfrutar de 3 hoteles a la vez fue magnífico!!! Lo único malo fue que en la barra de la alberca el mesero ignoró una petición que le hice , tuve que dar la vuelta y ponerme frente a él , y el aderezo de las alitas de la alberca estaba echado a perder , con un sabor muy desagradable y las alitas igual muy feas . Nunca pidan alitas cuando vayan! Pidan una cubana con clamato estan deliciosas!! Y es mejor la atención de la mesera fuera de la alberca .. Nos encantó el bufete MARCHÉ !! De 10!! Con MARY la que hace las quesadillas mi mamá tuvo una atención inigualable! El restaurante A ROMA si estuvo rico pero el personal no es muy amable la verdad , te ven con ojos extraños , no me gustó la atención pero si la comida y la bebida . Ojalá pongan en las cafeteras café natural por que solo había con vainilla . Nos queremos hospedar muy pronto muchas veces más y disfrutar nuevamente el todo incluido , fue increíble!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Tiendas cerca, limpia, excelente servicio
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

DANIEL

Liked: Cleanliness
Habitación limpia
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Armando

Las instalaciones en general estaban en buen estado, el personal del hotel súper amable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rosa Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Sin duda regresaría y lo súper recomendaría! Me gustó mucho y la pasamos increíble
Stayed 2 nights in Dec 2025
Verified

8/10 Good

christian

La vdd el hotel es muy caro para un all inclusive va lo que ofrece , no hay acceso a
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Juan Carlos

Disliked: Staff & service
Todo mal
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenos los restaurantes !!!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sheira

Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mariana

Stayed 1 night in Feb 2026