Customer service was great thank you and they went over and beyond
Mike, at the front desk, was very courteous and kind. We enjoyed our stay.
Had a great stay here. Will definitely come again
We were told (in writing that we had free cancellation available) it was put in bold print Free Cancellation but we did not.....why??? One in our party had to cancel because of a sore throat...had to get antibiotic for sore throat from Dr....we canceled at 9:00 that morning by e-mail.....couldn't check in until 3:00pm....so why do we not have free cancellation???
Hotel staff was clueless, got my room key went up stairs to my room and it was a water damage room, go to the desk the lady said well she should have never gave you that room, I told the lady ma'am you gave me that room I was down here 3 mins ago, she just looked at me, so she gave me another room did not have all the bells and whistles as my other one and still charged me the same price, went to use the bathroom in my new room and no toilet paper, went to take a shower the shower head was not screwed on water goes everywhere, tell the same lady the next morning and still the same dumb founded look. I give up , also the sign on the desk says if not 100 satisfied money back nope did not work. Never again will I stay at this hotel.
The check in last was super sweet! After her shift was over a guy was in and he had wonderful personality! The bed were comfy and things seemed very clean. I will stay at this place again when in that area! Don't eat at the Sagebrush across from them thought! It was nasty.
Everyone at the Hampton Inn were extremely friendly and helpful. Upon check-in, the lady at the front desk talked to me and even offered me a couple of free waters. The workout room was great, except the stair climber would not work. The room was wonderful and very clean. The beds were very comfortable. The cleaning staff was even friendly! We met them on one of our trips in the elevator, and she asked about our room and wanted to make sure that our room was cleaned to our satisfaction. I would definitely stay here again, and it is not far from Boone and many other attractions!
We visited my son at ASU and could not find a hotel anywhere in Boone NC. [...] Great Choice! Clean, large bathroom, GREAT pillows and bed...very comfortable!
Great service and the children loved the whole experience.
At the front desk at check in, was offered two bottles of water for my wife and I. They were given free hors' dourves in the lobby. Rooms and bathroom were extremely clean and not a noise all night from the other rooms or hallways. King size bed was extremely comfortable and the comforter was great!
We were there to research the Bare clan located just off the Blue Ridge Parkway in Ashe County. The hotel was perfect location, being only 30 min drive to the Parkway. We didn't have time for the pool or exercise room, so it was not used, but did look good from what we saw. They also had a very good free breakfast both mornings we were there.
Hampton Inn Wilkesboro is located 1.8 mi (2.8 km) from Wilkes Heritage Museum and within a 10-minute drive of W Kerr Scott Reservoir. This 75-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free buffet breakfast is served each morning from 7:00 AM to 9:00 AM.
Hampton Inn Wilkesboro's 75 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.
Guests of Hampton Inn Wilkesboro have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Customer service was great thank you and they went over and beyond
Mike, at the front desk, was very courteous and kind. We enjoyed our stay.
Had a great stay here. Will definitely come again
We were told (in writing that we had free cancellation available) it was put in bold print Free Cancellation but we did not.....why??? One in our party had to cancel because of a sore throat...had to get antibiotic for sore throat from Dr....we canceled at 9:00 that morning by e-mail.....couldn't check in until 3:00pm....so why do we not have free cancellation???
Hotel staff was clueless, got my room key went up stairs to my room and it was a water damage room, go to the desk the lady said well she should have never gave you that room, I told the lady ma'am you gave me that room I was down here 3 mins ago, she just looked at me, so she gave me another room did not have all the bells and whistles as my other one and still charged me the same price, went to use the bathroom in my new room and no toilet paper, went to take a shower the shower head was not screwed on water goes everywhere, tell the same lady the next morning and still the same dumb founded look. I give up , also the sign on the desk says if not 100 satisfied money back nope did not work. Never again will I stay at this hotel.
The check in last was super sweet! After her shift was over a guy was in and he had wonderful personality! The bed were comfy and things seemed very clean. I will stay at this place again when in that area! Don't eat at the Sagebrush across from them thought! It was nasty.
Everyone at the Hampton Inn were extremely friendly and helpful. Upon check-in, the lady at the front desk talked to me and even offered me a couple of free waters. The workout room was great, except the stair climber would not work. The room was wonderful and very clean. The beds were very comfortable. The cleaning staff was even friendly! We met them on one of our trips in the elevator, and she asked about our room and wanted to make sure that our room was cleaned to our satisfaction. I would definitely stay here again, and it is not far from Boone and many other attractions!
We visited my son at ASU and could not find a hotel anywhere in Boone NC. [...] Great Choice! Clean, large bathroom, GREAT pillows and bed...very comfortable!
Great service and the children loved the whole experience.
At the front desk at check in, was offered two bottles of water for my wife and I. They were given free hors' dourves in the lobby. Rooms and bathroom were extremely clean and not a noise all night from the other rooms or hallways. King size bed was extremely comfortable and the comforter was great!
