Odor in rooms, hair balls on floor of bathroom, even a shake left in the fridge, kind of scary that housekeeping was so careless especially with the current COVID situation. I won’t be back
it was an nice place to stay. some of the things seem old but still not too bad
The price and location being near restaurants and fast food
When i booked this hotel it said it imcluded "breakfast for 2". For thisbreason we booked here. When we arrived they had a sign at the desk that breakfast was no longer included ($7 fee).
Clean rooms, helpful staff. Right near the canyon.
All went good till we learned that swimming pool was cold when we all wanted to swim at evening before 9 pm and the worker said it’s heated earlier and then I went in asked why is t it heated they said it not heated.. Why need to lie about that and close at 10 pm when someone would like to swim when it’s warm not cold!
Bad smell in room. Refrigerator in room was broken. Hotel in general appeared to have been nice in past, but run down now.
We liked the location but the bathroom needs serious updating. The fan was so loud and the shower hard to pull on.
The room was clean and spacious. The toilet needed attention. When I stay in a hotel I expect maid service. We wouldn't have had any if I hadn't have seen her in the hallway. The drapes were half hanging on the rods. What would it take to hang them properly. But the bed was good and there was a breakfast.
It worked for us location and room older but nice
It was old, dirty, loud, expensive, NO ELEVATOR!! We were told because it was because it was built in the 50’s??!! 🙄 The room and hallway had a real bad smell/smells. The breakfast we paid more for was not kept supplied, and not sanitary!! Awful experience!
To be honest, there wasn't anything super special about this hotel. BUT, the staff was friendly, the room was clean, the bed was comfortable and it was quiet. That's all I ever want in a hotel.
Liked the breakfast and vending machines right out my door, staff very helpful
Comfortable bed and clean. Hall carpet could use some updating but the staff was very friendly.
Nasty, smelly dirty rooms. The hotel is not secure. The rooms smelled and were dirty
Didn’t get to stay due to my card being declined and asked to do earlier when we arrived but then it happened before 3 pm..
The bathroom was disgusting. When we went in there was a long dark hair on top of the toilet seat. There was pibic hair on the ceiling. over the shower. You could also see where they had painted over hair as well. There was hair behind the the faucet at the sink. The whole bathroom reeked of urine. When i told the front desk the man just said: "Oh. I will look into that. They never did anything. Not even a sorry.
Red Lion Hotel Twin Falls places you within a short walk of Snake River Canyon and within a mile (2 km) of Snake River Canyon Trail. This 112-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 9 AM.
All of Red Lion Hotel Twin Falls's 112 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and free bottled water. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are also standard.
Guests of Red Lion Hotel Twin Falls enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Odor in rooms, hair balls on floor of bathroom, even a shake left in the fridge, kind of scary that housekeeping was so careless especially with the current COVID situation. I won’t be back
it was an nice place to stay. some of the things seem old but still not too bad
We appreciate your kind feedback thank you!
The price and location being near restaurants and fast food
We appreciate your review.
When i booked this hotel it said it imcluded "breakfast for 2". For thisbreason we booked here. When we arrived they had a sign at the desk that breakfast was no longer included ($7 fee).
Thank you for sharing your thoughts. We are sorry to hear a miscommunication regarding breakfast had an impact on your stay. While our breakfast charge is listed under the amenities section of the page, we understand you booked a rate that included this amenity. We will work with our third-party listings to ensure up to date and accurate information is listed. We appreciate you bringing this to our attention. Hopefully, you were still able to enjoy other aspects of your stay with us.
Clean rooms, helpful staff. Right near the canyon.
All went good till we learned that swimming pool was cold when we all wanted to swim at evening before 9 pm and the worker said it’s heated earlier and then I went in asked why is t it heated they said it not heated.. Why need to lie about that and close at 10 pm when someone would like to swim when it’s warm not cold!
Bad smell in room. Refrigerator in room was broken. Hotel in general appeared to have been nice in past, but run down now.
Thank you for sharing your honest feedback. We are sorry that your room was not the clean and comfortable accommodations we are known for providing. Your concerns have been passed along and it would mean a lot if you would give us another chance to host you on your return.
We liked the location but the bathroom needs serious updating. The fan was so loud and the shower hard to pull on.
The room was clean and spacious. The toilet needed attention. When I stay in a hotel I expect maid service. We wouldn't have had any if I hadn't have seen her in the hallway. The drapes were half hanging on the rods. What would it take to hang them properly. But the bed was good and there was a breakfast.
It worked for us location and room older but nice
We are starting renovations. We hope you come see the changes when we are finished. Thank you for your review.
Thank you for your thoughts on your recent visit. Due to the current pandemic, our team is taking every precaution when we clean our rooms so that we can ensure we are providing a safe and comfortable environment for our guests. We regret to hear that you encountered an oversight in this regard, and we wish you had let us know so that we could have accommodated you accordingly. Rest assured, housekeeping will keep a keen eye out for issues of this nature in the future, and we hope for another chance to impress you the next time your travels bring you to town.