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Recent guest reviews

Beautiful property, very clean and the staff was great!

I loved the gym. It’s a full gym and has everything you need. The rooms are brand new and I was very satisfied. The hotel is also walkable to the Tulum centro and bike-able to the beach. I’d go back to that hotel in a heartbeat. The only thing they can improve on is making the breakfast service quicker at the restaurant.

Avenida Coba Sur entre Calle S/N Tulum QROO

Hotel highlights

  • Steps from Tulum National Park
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

Located in Zama, Motto by Hilton Tulum is adjacent to Tulum National Park with other popular attractions like Tulum Mayan Ruins within a within a few miles (5 km). This 115-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. It's connected to a shopping center in central Tulum and also close to Tulum Beach and Playa Paraiso.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Minibars, laptop-compatible safes, and phones are other standard amenities.


Property features

Guests staying at Motto by Hilton Tulum enjoy access to 2 outdoor pools, a gym, and a rooftop terrace. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, coffee/tea in a common area, and a garden.

Room options

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

1 Twin Bunk Bed and 1 Queen Bed | Sleeps 3

Flex Room with 1 Queen Wall Bed

1 Queen Bed | Sleeps 2

1 Queen bed Rooftop Level

1 Queen Bed | Sleeps 2

1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View

1 Queen Bed | Sleeps 2

Guest reviews for Motto by Hilton Tulum

Everyone (1) Couples (1) Family (1)
3
Everyone

By on Feb 7, 2024

Review comment responded on Mar 20, 2024

Dear Frederic,Thank you very much for taking the time to share your experience in our hotel. We are very sorry that your stay did not meet your expectations. As a team we work hard to ensure that our guests have a pleasant experience and we are sorry that this time wasn't like that. We would like to know the details that you experienced so they don't happen again in the future. We appreciate your feedback and we will use it to improve and continue to grow as a hotel.Regards.

5
Family

Beautiful property, very clean and the staff was great!

By on Sep 7, 2023

Review comment responded on Sep 7, 2023

Dear Nache,Thank you very much for your positive comment about your experience in our hotel.We are very happy that you enjoyed your stay with us and that our teamhave met your expectations. We would like to thank you for choosing our hotel.for your stay and we look forward to welcoming you again in the future.Greetings.

5
Partner Couples

I loved the gym. It’s a full gym and has everything you need. The rooms are brand new and I was very satisfied. The hotel is also walkable to the Tulum centro and bike-able to the beach. I’d go back to that hotel in a heartbeat. The only thing they can improve on is making the breakfast service quicker at the restaurant.

By on Jan 9, 2023

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