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Recent guest reviews

We have stayed in this hotel many times and have never been disappointed until this stay. Unfortunately it has fallen into dis-repair. Only 1 of 3 elevators were working (hence very slow). The bathroom was not clean and overall disappointing. The front desk person was rude and misinformed. She told us we couldn’t have a king room (that we booked) because they didn’t have any and because we booked through Expedia (Orbitz). She said the third party sites don’t know what is available. After she refused to check us in she went into the back and would not come back and help us or anyone else. A different person came out (Marion) who was very helpful and apologetic. They did not have a king room because the rooms were not cleaned (this was 8pm). My husband is 6 foot 6 inches so a king bed is required for a good night sleep. Very sad that this hotel has declined so much. The warm chocolate chip cookies are still great though!!

Comfortable beds and pillows and the shower was great! The workout room was nice and clean. The check out/front desk people were very accommodating.

Needs an update soon….

It was not what I paid for selling lies fake is not ok

Dirty, don't care COVID-19, old. Weekend with a lot of people. Parking full.

I didn't like the fact that i couldn't get the A/C to change over to hear being it was a cold night.

The property is somewhat outdated but the service MORE than makes up for it! We had an emergency at home and had to leave a day early. The management refunded our last day even after a very late check out!! The rooms are clean, the beds comfortable, and the hot s

Usually a good hotel was terribly dirty. The tub hadn't been cleaned dirt so visible I took pictures, soap was literally stuck to the side of the tub, disgusting. Can't say this I will return.

Room floor were dirty, you can tell it has not been thoroughly vacumn, we got there after midnight, there were a group of people drinking in the middle of the parking lot and make loud noice, the room AC was set at 60° when we walked in, still has a smell, not sure what they are trying to hide, totally disappointed at this place, double tree Hilton should have a better name than this. Our stay at quality Inn the other day was alot letter than this. We were on a 35 day road trip, we have stayed at different budget hotels. This one definitely stands out, since I haven't gave any reviews on the other place. Maybe it was just that one night and that one room.

Hallway odors, housekeeping missed us, we’ve stayed previously maybe eight times always ok not this time

Very nice hotel. Will certainly recommend when visiting the area.

Connecticut Ave Norwalk CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

DoubleTree by Hilton Norwalk places you within 3 miles (5 km) of popular attractions like Historic South Norwalk and Norwalk Maritime Aquarium. This 265-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, coffee makers, and safes.


Property features

At DoubleTree by Hilton Norwalk, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Norwalk

Everyone (27) Couples (5) Family (15)
2
Partner Couples

We have stayed in this hotel many times and have never been disappointed until this stay. Unfortunately it has fallen into dis-repair. Only 1 of 3 elevators were working (hence very slow). The bathroom was not clean and overall disappointing. The front desk person was rude and misinformed. She told us we couldn’t have a king room (that we booked) because they didn’t have any and because we booked through Expedia (Orbitz). She said the third party sites don’t know what is available. After she refused to check us in she went into the back and would not come back and help us or anyone else. A different person came out (Marion) who was very helpful and apologetic. They did not have a king room because the rooms were not cleaned (this was 8pm). My husband is 6 foot 6 inches so a king bed is required for a good night sleep. Very sad that this hotel has declined so much. The warm chocolate chip cookies are still great though!!

By on Sep 29, 2022

5
Everyone

Comfortable beds and pillows and the shower was great! The workout room was nice and clean. The check out/front desk people were very accommodating.

By on Aug 27, 2022

2
Everyone

By on Jul 22, 2022

1
Everyone

By on Feb 26, 2022

5
Everyone

By on Dec 30, 2021

Review comment responded on Dec 30, 2021

Thank you for the great review

2
Everyone

Needs an update soon….

By on Dec 19, 2021

Review comment responded on Dec 20, 2021

Thank you for staying with us and providing us with feedback

4
Everyone

By on Nov 22, 2021

1
Partner Couples

It was not what I paid for selling lies fake is not ok

By on Oct 7, 2021

Review comment responded on Oct 12, 2021

We apologize for any issues you encountered and hope to have a chance to make it up to you

4
Everyone

By on Sep 19, 2021

1
Family Family

Dirty, don't care COVID-19, old. Weekend with a lot of people. Parking full.

By on Mar 25, 2021

Review comment responded on Mar 26, 2021

Thank you for staying with us and apologize for the concerns you had.

DoubleTree by Hilton Norwalk

789 Connecticut Ave, Norwalk, CT 06854
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