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Recent guest reviews

Hallway odors, housekeeping missed us, we’ve stayed previously maybe eight times always ok not this time

Very nice hotel. Will certainly recommend when visiting the area.

My toilet seat was dirty. Cleaning service needs to be more thorough. Thanks

I had booked two rooms at a very high rate and both rooms seemed old needing updated and they both were not very clean. Crumbs on the floor, old water bottle cap by the side of the bed. One room had a king bed that had the smallest pillows on earth on it. Extremely disappointed will not go back there again.

Stag were lovely View less so Pancakes undercooked But overall very nice

It was very comfortable. Great Friendly Staff from house keeping, restaurant and front desk.

Excellent Customer Service. Food Was Great. Really Enjoyed the Locations as well.

Convenient location for my vacation and friendly staff

Room was clean, well appointed. Staff at restaurant/bar was helpful and late night meal was good - glad to be able to eat in on a rainy night. Check in was quick.

I had some issues with my room and a staff member, Renee Channell, was very accomodating; she was polite and extremely professional.

Nice place to stay. Courteous people at the front desk and the office area at the front was good for doing laptop work.

It was a nice,clean, cheap 3 star hotel thats less then 50 mins to nyc.

Right off highway - easy in and check in. Plus cookie!

Heating in the hotel room failed at 1:00AM We were forced to switch rooms.

Friendly staff. The only problem was that some of the paint needed attention and a couple of outlets needed to be repaired.

Great experience. Clean room, nice staff, lovely hotel and lots to do in the area. Thank you!

Connecticut Ave Norwalk CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

DoubleTree by Hilton Norwalk is located within a few miles (5 km) of SoNo Switch Tower Museum and Historic South Norwalk. This 265-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

The 265 rooms have an array of amenities, including MP3 docks, coffee makers, and safes. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

At DoubleTree by Hilton Norwalk, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-in.

Room options

Suite

1 Queen Bed | Sleeps 4

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Suite

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Norwalk

Everyone (24) Couples (21) Business (6) Family (26) Other (10) Friends (2)
2
Family Family

Hallway odors, housekeeping missed us, we’ve stayed previously maybe eight times always ok not this time

By on Feb 24, 2020

Review comment responded on Feb 24, 2020

On behalf of our entire team at The Doubletree, please allow me to extend my deepest apologies for the perceptions you have acquired about our property resulting from the unsatisfactory service you received from our Housekeeping staff. We truly strive to offer each of our guests a remarkable experience, and in turn are sincerely sorry when these oversights do occur. As humbling as it is to receive this constructive criticism, your candid critique will undoubtedly serve our property team well, as we continually look to find opportunities to improve our levels of service and attention to detail. Please rest assured that I have personally taken the appropriate measures to address the issues with the respective department managers to ensure that these problems do not reoccur.

5
Business Business

Very nice hotel. Will certainly recommend when visiting the area.

By , from Atlanta on Feb 13, 2020

Review comment responded on Feb 14, 2020

Thank you for staying with us and the great review

4
Everyone

By on Jan 28, 2020

Review comment responded on Feb 3, 2020

Thank you for staying with us and taking the time to provide us with feedback

4
Partner Couples

My toilet seat was dirty. Cleaning service needs to be more thorough. Thanks

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you for staying with us and we apologize for the Housekeeping issues you experienced

2
Family Family

I had booked two rooms at a very high rate and both rooms seemed old needing updated and they both were not very clean. Crumbs on the floor, old water bottle cap by the side of the bed. One room had a king bed that had the smallest pillows on earth on it. Extremely disappointed will not go back there again.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

On behalf of our entire team at The Doubletree, please allow me to extend my deepest apologies for the perceptions you have acquired about our property resulting from the unsatisfactory service you received from our Housekeeping staff. We truly strive to offer each of our guests a remarkable experience, and in turn are sincerely sorry when these oversights do occur. As humbling as it is to receive this constructive criticism, your candid critique will undoubtedly serve our property team well, as we continually look to find opportunities to improve our levels of service and attention to detail. Please rest assured that I have personally taken the appropriate measures to address the issues with the respective department managers to ensure that these problems do not reoccur.

4
Everyone

Stag were lovely View less so Pancakes undercooked But overall very nice

By on Oct 2, 2019

Review comment responded on Oct 2, 2019

Thank you for staying with us and your feedback

4
Family Business Business

It was very comfortable. Great Friendly Staff from house keeping, restaurant and front desk.

By on Sep 25, 2019

Review comment responded on Sep 25, 2019

Thank you for staying with us and your positive feedback.

5
Family Family

Excellent Customer Service. Food Was Great. Really Enjoyed the Locations as well.

By on Jun 29, 2019

Review comment responded on Jul 1, 2019

Thank you for staying with us and the great review!!

2
Everyone

By on Jun 25, 2019

Review comment responded on Jun 25, 2019

Thank you for staying with us and taking the time to provide us with feedback

5
Family

Convenient location for my vacation and friendly staff

By on Jun 5, 2019

Review comment responded on Jun 7, 2019

Thank you for staying with us and the GREAT REVIEW!!

DoubleTree by Hilton Norwalk

789 Connecticut Ave, Norwalk, CT 06854
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