2/10 Terrible
Ware P.
27 ago. 2024
Disastrous experience
This property did not have a working air conditioning unit. We arrived on Saturday, and I reported the problem to Vacasa. We got no help from them on Saturday, and we slept in a unit that was 84°
On Sunday, I insisted on having a person call me, after which they contacted the local contact, who knew nothing about it, and she was unable to get it fixed on Sunday Because they couldn’t get the air conditioning repairman access to the roof. They brought portable air conditioning units for the bedrooms, but there was nothing for the kitchen and common area for our family vacation.
On Monday, same story, they did not get access to the roof for the repair man and we still had no air conditioning. On Tuesday at 3 o’clock, still no air conditioning, I called it quits, and we found another place to stay.
It would be really nice if someone from VRBO would reach out to me about my experience.
Ware Parrish
Ware P.
Se hospedó 8 noches en agosto de 2024