When I checked in it took over 40 minutes and I was the only person there. It seemed as though the employee was on something, he couldn’t remember his password, had to try to restart the computers several times, forgot what he was doing etc. Once I was finally checked in I went to my room to realize he didn’t activate the cards properly and I had to go back down with all my stuff. Extremely frustrating after a day of traveling at 11pm at night.
The front desk worker was excellent
Great place! Everything was very nice! Nothing negative today!
This is one of the cleanest, friendliest and hippest hotels that I have stayed in a long time. I will definitely stay again.
Rooms were clean but small . King bed was very uncomfortable . Many rood places within walking distance. Friendly staff . Would stay again .
Clean room
Nice and new!!
The staff were friendly and helpful!
Servicio al cliente, limpieza excelente volvería otra vez
Located within a mile (2 km) of Carolina Premium Outlets, Tru By Hilton Smithfield I-95 is within 2 miles (3 km) of Ava Gardner Museum. This hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:30 AM to 9:00 AM.
65-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and desk chairs are also available. Housekeeping is available on request.
Guests staying at Tru By Hilton Smithfield I-95 enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Thank you for your rating. Barry Eagle, Owner
When I checked in it took over 40 minutes and I was the only person there. It seemed as though the employee was on something, he couldn’t remember his password, had to try to restart the computers several times, forgot what he was doing etc. Once I was finally checked in I went to my room to realize he didn’t activate the cards properly and I had to go back down with all my stuff. Extremely frustrating after a day of traveling at 11pm at night.
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner
The front desk worker was excellent
Thank you for your rating. Barry Eagle Owner.
Great place! Everything was very nice! Nothing negative today!
Thank you for your review. I am happy to hear that you enjoyed your stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
This is one of the cleanest, friendliest and hippest hotels that I have stayed in a long time. I will definitely stay again.
Thank you for your review. I am happy to hear that you enjoyed my clean hotel with its friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
Rooms were clean but small . King bed was very uncomfortable . Many rood places within walking distance. Friendly staff . Would stay again .
Thank you for your review. I am glad to hear that you enjoyed my clean hotel and friendly staff! However, I want to sincerely apologize for the bed issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner
Clean room
Thank you for your review. I am happy to hear that you enjoyed my clean rooms! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
Nice and new!!
Thank you for your review. I am happy to hear that you enjoyed our clean hotel! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner
Thank you for your rating. Barry Eagle, Owner
Thank you for your rating. Barry Eagle, Owner