Sierra Vacation Packages

We arrived by taxi and our arrival took us through the bad end of town. So we were concerned. It turned out to be a pleasant stay. The staff was delightful and informative. The hotel was such a different experience since I usually stay at a 4 or 5 star hotel in the US. It was fitting with a 3 world country flavor. the manager took us for a 2 hour tour of the city on Friday night. He was very well versed in the history of the city of Quito. I couldn't believe all the night life. So much fun and festivities. Our room was on the 3rd floor and to climb stairs since it had no elevator, but that was okay. The Ecuadorian people are very pleasant but only a few knew English. A little knowledge of Spanish stood us well and was fun. Taxis were real cheap and easy way of getting around once you got tired of walking up all the hills.

The staff at every level could not have been more helpful. They were proactive in thinking about all our needs, including cars to the airport, restaurants etc., and were available at all hours and every way.

Location and service

Great new hotel. Great service. Wonderful staff : Daniela reception, marco, eric, varilina at restaurant, Karina at spa. Grateful

Casa El Eden was wonderful. Located in the Old City, when you enter the seemingly simple building, it opens up to a gorgeous interior. The rooms are lovely, with extreme care in every aspect of it. Comfortable beds, linens etc. And best was the care given us by Mario and Blanca from making sure we arrived back each night, checking whether museums were truly open, ensuring the Uber arrived and even making a breakfast for us at at 5 in the morning before departure. Just the best.