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Extended Stay America Santa Barbara - Calle Real

2.5 out of 5.0

Recent guest reviews

We had a handicapped room. NOT. The only thing was grab bars & large doorway. Not one drinking glass or paper cup in the room. No towel hooks in bath; towels on a shelf in far corner from the shower. The shower was roll in but the hose was at the top of the rod & could not be moved or taken down (if you could reach it). Not a good experience,

Stayed almost a week so kitchen was very handy. Unfortunately no pool and no patio or lounge so we had to stay in the room.

Last minute get-a-way for 1 night. Very kind hotel staff and extremely helpful. I was pleasantly surprised at location and how close it was to 101 and quick drive to downtown State St in Santa Barbara. Appreciate the front desk, they were all great!!!

Other than the refrigerator cycling on and off, the room was pretty quiet.

It was very nice, quiet, great place to stay on the go. I liked it, but the bed was took firm and only three pillows left one of us with only one flat pillow. I have great love for the shower though.

Quiet area. Easy access by car to area attractions. Reasonable rates. Kitchettes.No garbage disposal. Should change to lower flow shower heads.

We went to SB for overnight stay only. Cannot say much. It was ok for overnight stay. Room was dirty in the corners and under the sides of bed. It didn't bother us, cause we didn't eat there.

But really, it wasn't that bad. It's a budget hotel so there aren't a lot of extra comforts. Never needed the kitchenette, but it could have used an update. The room was clean, bathroom seemed to have been updated recently, but water wasn't super hot (although there were several soccer teams staying and I think everyone was showering at the same time). I like staying at really nice hotels, but for a one night stay, this worked fine.

It just was not a pleasant experience overall. Staff did not feel that friendly, the bed was uncomfortable. It was fine but was hoping for more.

comfortable, convenient and a wonderful, helpful, friendly staff!

For the amount of money I paid, I expected something a little better. When entering my assigned room I noticed how extremely dated and unclean it was. I went downstairs to inquire about another room. I was told that all rooms are in the same condition and renovations will be done "during a less busy time". Really? I was still shown two other rooms but sadly, my original room was "better" than the others. The lady, sensing my disappointment could only offer a weak "sorry". I had prepared to use the kitchen area to store my food but after one look at the condition of the counter and refrigerator, I decided only bottled water would suffice. This place ruined my opinion of not only Extended Stay hotels but of Santa Barbara as well.

Our room was not cleaned any of the days of our stay. The housekeepers even show us leave our room. They had all day to clean our room but didnt. We were gone most of the day.

Once checked in, the hotel staff informed me it was $10 extra to get maid service. The hotel was dark, and it felt like there was a lot of shady people staying there. The amenities were no so great either...no pool, gym, or computer station. Oh, and the breakfast was a joke. It consisted of quaker oatmeal and pre-packaged greasy muffins.

Convenient hotel. Over-priced for the amenities but average for the area. Could have more breakfast options (fruit, protein bars, yogurt) but nice to have coffee and some to go breakfast items. Staff was nice but we complained that our room especially the bathroom smelled of smoke and they said others have also complained but did nothing about the problem.

The location was nice, but the hotel is OLD...and the towels...well, I would not even wash my car with them:(

Hotel was clean and spacious room. Didn't feel like luxury by any means but surprisingly nice for the price.

Friendly staff, quick checkin. Comfortable room. Enjoyed our stay while in town for Mason Jennings concert in Santa Barbara.

Service: not so great but ok Overall experience: Average

Kevin at the front desk was great, came in at 10pm signed and got my keys. Room was clean. Grabbed breakfast on the way out, very happy.

room was comfortable large enough good water pressure

4870 Calle Real Santa Barbara CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Santa Barbara - Calle Real is located within a few miles (5 km) of La Cumbre Plaza and Santa Barbara Orchid Estate. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Center for Urban Agriculture at Fairview Gardens and Goleta Beach are also close to this Santa Barbara hotel.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 10 AM.


Rooms

The 104 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Limited housekeeping is available.


Property features

Guests staying at Extended Stay America Santa Barbara - Calle Real enjoy free WiFi in public areas, laundry facilities, and a picnic area. Free parking is included with your stay. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Santa Barbara - Calle Real

Everyone (13) Couples (19) Business (4) Family (8) Friends (3) Other (5)
1

good location

Everyone

We had a handicapped room. NOT. The only thing was grab bars & large doorway. Not one drinking glass or paper cup in the room. No towel hooks in bath; towels on a shelf in far corner from the shower. The shower was roll in but the hose was at the top of the rod & could not be moved or taken down (if you could reach it). Not a good experience,

By , from Riverside, Ca on Sep 2, 2017

Review comment responded on Sep 4, 2017

Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. Please know I have shared discussed your comments with my management team so that we can do the necessary changes. Please consider us again so that we can provide you with an improved visit. Sincerely, General Manager

3

close to freeway & stores

Everyone

Stayed almost a week so kitchen was very handy. Unfortunately no pool and no patio or lounge so we had to stay in the room.

By , from Los Angeles on Aug 23, 2017

Review comment responded on Aug 25, 2017

Linda, thank you for taking the time to evaluate your stay. We are happy to know that you liked the fully-equipped kitchen in your room and our convenient location. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, General Manager

3

good location close to 101.

Everyone

Last minute get-a-way for 1 night. Very kind hotel staff and extremely helpful. I was pleasantly surprised at location and how close it was to 101 and quick drive to downtown State St in Santa Barbara. Appreciate the front desk, they were all great!!!

By on May 22, 2017

Review comment responded on May 24, 2017

Thank you for being our guest. It’s our pleasure knowing you loved all the aspects of your trip, especially our service and the location which is close to many points of interest in the area. I will surely share your praises with my front desk staff for a job well-done. We hope you will stay with us again soon. Sincerely, General Manager

4

nice hotel. just off freeway.

Everyone

Other than the refrigerator cycling on and off, the room was pretty quiet.

By on Apr 30, 2017

Review comment responded on May 4, 2017

Thank you for sharing your experience at Extended Stay America - Santa Barbara - Calle Real. We are delighted to read you had an enjoyable stay and that our location was perfect for everything you wanted to do on your trip. However, we are sorry for not meeting all of your expectations. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager

4

nice hotel, quiet.

Everyone

It was very nice, quiet, great place to stay on the go. I liked it, but the bed was took firm and only three pillows left one of us with only one flat pillow. I have great love for the shower though.

By , from San Francisco on Mar 30, 2017

Review comment responded on Apr 1, 2017

Merri, It was a pleasure having you as our guest at Extended Stay America - Santa Barbara - Calle Real. We are glad your overall stay was pleasant and that you liked our convenient location and in-suite amenities. However, I apologize that we failed to provide you with a good night's sleep. Our front desk is available to assist our guests and they would have been happy to resolve any issues you had. We appreciate your feedback and hope you will consider a return visit. Sincerely, General Manager

4

quiet area. easy access.

Everyone

Quiet area. Easy access by car to area attractions. Reasonable rates. Kitchettes.No garbage disposal. Should change to lower flow shower heads.

By , from AZ on Mar 23, 2017

3
Everyone

We went to SB for overnight stay only. Cannot say much. It was ok for overnight stay. Room was dirty in the corners and under the sides of bed. It didn't bother us, cause we didn't eat there.

By on Feb 26, 2017

4

read a lot of reviews and expected the worst

Everyone

But really, it wasn't that bad. It's a budget hotel so there aren't a lot of extra comforts. Never needed the kitchenette, but it could have used an update. The room was clean, bathroom seemed to have been updated recently, but water wasn't super hot (although there were several soccer teams staying and I think everyone was showering at the same time). I like staying at really nice hotels, but for a one night stay, this worked fine.

By , from westlake village, ca on Jan 30, 2017

3
Everyone

It just was not a pleasant experience overall. Staff did not feel that friendly, the bed was uncomfortable. It was fine but was hoping for more.

By on Jan 17, 2017

4
Everyone

comfortable, convenient and a wonderful, helpful, friendly staff!

By on Jul 24, 2016