Studio, 1 Queen Bed, Non Smoking
from $122
Extended Stay America Santa Barbara - Calle Real
2.5 out of 5.0Enter your dates to see prices
Extended Stay America Santa Barbara - Calle Real
2.5 out of 5.0
3.0
out of 5
Average Guest Review
See all 57 reviews
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Recent guest reviews
The hotel room was comfortable with nice space. Kitchenette was nice too. The staff were very pleasant and accommodating. The continental breakfast was a bit disappointing; very basic. Also, the elevator was out of order a couple of times, which was an issue for my elderly travel companion with limited mobility.
The hotel is run down. The beds are uncomfortable and the rug was worn and dirty. There is a sign on one of the side entrance doors that says ”...When I find out you've been smoking here there will be a fine.” It’s just rude and unprofessional. There are so many nicer places to stay in Santa Barbara.
Not the cleanest. You can hear the next door over having conversations all night long. The bath tub had been overly showered in bleach or some type of harsh chemical . The area where the hotel was located was the only nice party of my experience. I wouldn't recommend it or stay here again .
Traveled on a holiday weekend, so we were not able to find any economical deals with our usual choices. You get what you pay for, pretty much sums this place up. The staff is nice and given we spend majority of the time sightseeing, the room didn't bother us too much.
Nice to have kitchen and Kitchen supplies. was clean, A little pricey for what it was but a good value for the area and pricing on other hotels
We had a handicapped room. NOT. The only thing was grab bars & large doorway. Not one drinking glass or paper cup in the room. No towel hooks in bath; towels on a shelf in far corner from the shower. The shower was roll in but the hose was at the top of the rod & could not be moved or taken down (if you could reach it). Not a good experience,
Stayed almost a week so kitchen was very handy. Unfortunately no pool and no patio or lounge so we had to stay in the room.
Last minute get-a-way for 1 night. Very kind hotel staff and extremely helpful. I was pleasantly surprised at location and how close it was to 101 and quick drive to downtown State St in Santa Barbara. Appreciate the front desk, they were all great!!!
Other than the refrigerator cycling on and off, the room was pretty quiet.
It was very nice, quiet, great place to stay on the go. I liked it, but the bed was took firm and only three pillows left one of us with only one flat pillow. I have great love for the shower though.
Quiet area. Easy access by car to area attractions. Reasonable rates. Kitchettes.No garbage disposal. Should change to lower flow shower heads.
We went to SB for overnight stay only. Cannot say much. It was ok for overnight stay. Room was dirty in the corners and under the sides of bed. It didn't bother us, cause we didn't eat there.
But really, it wasn't that bad. It's a budget hotel so there aren't a lot of extra comforts. Never needed the kitchenette, but it could have used an update. The room was clean, bathroom seemed to have been updated recently, but water wasn't super hot (although there were several soccer teams staying and I think everyone was showering at the same time). I like staying at really nice hotels, but for a one night stay, this worked fine.
It just was not a pleasant experience overall. Staff did not feel that friendly, the bed was uncomfortable. It was fine but was hoping for more.
comfortable, convenient and a wonderful, helpful, friendly staff!
For the amount of money I paid, I expected something a little better. When entering my assigned room I noticed how extremely dated and unclean it was. I went downstairs to inquire about another room. I was told that all rooms are in the same condition and renovations will be done "during a less busy time". Really? I was still shown two other rooms but sadly, my original room was "better" than the others. The lady, sensing my disappointment could only offer a weak "sorry". I had prepared to use the kitchen area to store my food but after one look at the condition of the counter and refrigerator, I decided only bottled water would suffice. This place ruined my opinion of not only Extended Stay hotels but of Santa Barbara as well.
Our room was not cleaned any of the days of our stay. The housekeepers even show us leave our room. They had all day to clean our room but didnt. We were gone most of the day.
Once checked in, the hotel staff informed me it was $10 extra to get maid service. The hotel was dark, and it felt like there was a lot of shady people staying there. The amenities were no so great either...no pool, gym, or computer station. Oh, and the breakfast was a joke. It consisted of quaker oatmeal and pre-packaged greasy muffins.
Convenient hotel. Over-priced for the amenities but average for the area. Could have more breakfast options (fruit, protein bars, yogurt) but nice to have coffee and some to go breakfast items. Staff was nice but we complained that our room especially the bathroom smelled of smoke and they said others have also complained but did nothing about the problem.
The location was nice, but the hotel is OLD...and the towels...well, I would not even wash my car with them:(
Guest reviews for Extended Stay America Santa Barbara - Calle Real
nice hotel, convenient location
Everyone
The hotel room was comfortable with nice space. Kitchenette was nice too. The staff were very pleasant and accommodating. The continental breakfast was a bit disappointing; very basic. Also, the elevator was out of order a couple of times, which was an issue for my elderly travel companion with limited mobility.
so blech
Everyone
The hotel is run down. The beds are uncomfortable and the rug was worn and dirty. There is a sign on one of the side entrance doors that says ”...When I find out you've been smoking here there will be a fine.” It’s just rude and unprofessional. There are so many nicer places to stay in Santa Barbara.
Review comment
Hotel Management responded on Apr 7, 2018
Nunya, thank you for choosing us. We are sorry for the service and cleanliness issue you encountered during your stay. We have shared your feedback with the concerned teams to improve our service and facilities moving forward. We would have resolved these issues while you were here and would have moved you to another room upon request. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management
Everyone
Not the cleanest. You can hear the next door over having conversations all night long. The bath tub had been overly showered in bleach or some type of harsh chemical . The area where the hotel was located was the only nice party of my experience. I wouldn't recommend it or stay here again .
Review comment
Hotel Management responded on Feb 14, 2018
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We regret not meeting all of your expectations, and please be ensured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your candid feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
just ok.
Everyone
Traveled on a holiday weekend, so we were not able to find any economical deals with our usual choices. You get what you pay for, pretty much sums this place up. The staff is nice and given we spend majority of the time sightseeing, the room didn't bother us too much.
Review comment
Hotel Management responded on Nov 30, 2017
Tones, thank you for being our guest. We are happy to read you had an overall pleasant stay and that you were impressed with our convenient location and that you liked the service we offer. Thanks again, and we hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
kitchen +
Everyone
Nice to have kitchen and Kitchen supplies. was clean, A little pricey for what it was but a good value for the area and pricing on other hotels
Review comment
Hotel Management responded on Nov 9, 2017
Thank you for choosing to stay at Extended Stay America. We are glad to know you liked the convenience of having a kitchenette in your room and found our location perfect for your needs. We also appreciate your observation and have taken a note of the same. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
good location
Everyone
We had a handicapped room. NOT. The only thing was grab bars & large doorway. Not one drinking glass or paper cup in the room. No towel hooks in bath; towels on a shelf in far corner from the shower. The shower was roll in but the hose was at the top of the rod & could not be moved or taken down (if you could reach it). Not a good experience,
Review comment
General Manager responded on Sep 4, 2017
Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. Please know I have shared discussed your comments with my management team so that we can do the necessary changes. Please consider us again so that we can provide you with an improved visit. Sincerely, General Manager
close to freeway & stores
Everyone
Stayed almost a week so kitchen was very handy. Unfortunately no pool and no patio or lounge so we had to stay in the room.
Review comment
General Manager responded on Aug 25, 2017
Linda, thank you for taking the time to evaluate your stay. We are happy to know that you liked the fully-equipped kitchen in your room and our convenient location. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
good location close to 101.
Everyone
Last minute get-a-way for 1 night. Very kind hotel staff and extremely helpful. I was pleasantly surprised at location and how close it was to 101 and quick drive to downtown State St in Santa Barbara. Appreciate the front desk, they were all great!!!
Review comment
General Manager responded on May 24, 2017
Thank you for being our guest. It’s our pleasure knowing you loved all the aspects of your trip, especially our service and the location which is close to many points of interest in the area. I will surely share your praises with my front desk staff for a job well-done. We hope you will stay with us again soon. Sincerely, General Manager
nice hotel. just off freeway.
Everyone
Other than the refrigerator cycling on and off, the room was pretty quiet.
Review comment
General Manager responded on May 4, 2017
Thank you for sharing your experience at Extended Stay America - Santa Barbara - Calle Real. We are delighted to read you had an enjoyable stay and that our location was perfect for everything you wanted to do on your trip. However, we are sorry for not meeting all of your expectations. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
nice hotel, quiet.
Everyone
It was very nice, quiet, great place to stay on the go. I liked it, but the bed was took firm and only three pillows left one of us with only one flat pillow. I have great love for the shower though.
Review comment
General Manager responded on Apr 1, 2017
Merri, It was a pleasure having you as our guest at Extended Stay America - Santa Barbara - Calle Real. We are glad your overall stay was pleasant and that you liked our convenient location and in-suite amenities. However, I apologize that we failed to provide you with a good night's sleep. Our front desk is available to assist our guests and they would have been happy to resolve any issues you had. We appreciate your feedback and hope you will consider a return visit. Sincerely, General Manager
Joan, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and convenient location as well as your well-appointed room. Your feedback with regard to the elevator has been shared with our maintenance team to be proactive in their efforts. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management