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Hotel Bijou

2.5 out of 5.0

Recent guest reviews

The hotel is located in the Tenderloin District so lots of homeless people around (and lots of noise at night), despite surroundings it was really easy to walk everywhere, public transportation within a minute walk. Our room smelled really bad, the shower was a stall and very cramped, toilet seat was falling off and the space was terribly cramped. If you can avoid room 510 I'd recommend you do so. I was traveling with another party whose room was much nicer/cleaner so I suppose I just had bad luck.

Noisy from the skid-row-like street below. I guess that is fine given the low price. However, the next is purely hotel menagement: Toilet seat and water mechanism is not very good. Windows so dirty that you can't see outside.

very good hotel for the price, located right in SF downtown.

Room was comfortable wasn't expecting anything big but was good for 2 people. And had daily housekeeping and they kept my bags for 8 hours after I checked out which was great! Would stay again.

All the crew are very helpful & nice .............

Noisy, bring ear plugs. Windows don't close properly. Even some cheap extra silicon or weather strip would help, so why don't they put it on? There is almost 1inch gap on both Windows in Room 407. Traffic all day and night, and homeless ppl shouting. The price of this room vs nearby hotels is a good deal. Hotel is clean and staff is friendly, but extreeeeemely slow.

I wasn't looking for it to be a 5 star hotel BUT I didn't expect to leave with bed bug bites.!!! I didn't even notice until on the road back. I am full with the bites around my shoulders ankles and legs. I can not stop scratching... It is a cute hotel and looks decent, yes its a tad bit noisey but its in San Fran what else is to expect. I was on the 6th floor.. I seriously can not stop scratching, I've nvr had bed bugs bites before but it is horrible.!! I stayed last weekend and will never stay there again...

Hotel itself is unique and pretty cool. Bad part is that the city allows homeless drug addicts to overflow on the streets around the hotel. Lots of yelling/hallucinating people late at night. Because there's no A/C you have to leave the windows open and all the noise makes it impossible to sleep.

This is a quaint little hotel located in the heart of San Francisco. Very close to Market Street and Fisherman's Warf. Friendly staff. Enjoyed our stay.

Very friendly staff, and the added touch of caramel popcorn was a bonus

Everything was great--the service, the room, the complimentary coffee, tea, and breakfast. I highly recommend it---great quality for the price.

Hotel Bijou is a boutique type hotel which is in a borderline area with many homeless people and a large amount of traffic noise. Reception staff is casual and very friendly. Rooms are spotless and economically but nicely decorated and super clean. Inside rooms will be quieter but will have no view. Hotel has a movie theatre which show 2 movies each day. Elevator works slowly and makes occasional odd noises. This hotel is perfect for the adventurous traveller that wants to stay near Union Sq at a reasonable rate.

Had a good experience with the hotel. It's an older hotel, but it works just fine. Good location.

overpriced, uncomfortable, trashy part of town, unsafe enviornment, no parking except $50.00 a day valet which cost me a stolen new dress shirt as well. I will never go back!!!

You don't get much more central than this! You're right next to Union Square and a BART station and you're within walking distance of everything else. The room was clean and comfortable and exceeded my expectations. The lady at the front desk was very helpful and accommodating and overall, this was a very good hotel experience.

We reserve this hotel using discount code. It is expensive for what you get from it! Everything is very dated and almost falling apart. The room that we received was not clean and we asked to change it. It was very noisy too. They let us change the room, but second room was not much better than the first one. We stayed just because we didn't want to spend time on fighting with the staff to get our money back and looking for another place, because we only had few days to see the city. The area is full of homeless people. Not very pleasant as well. I wouldn't stay in this place again and wouldn't recommend it.

Check in was humorous, the staff provided us with all we needed to know for helping us get about the next day. The décor looks a little drab and it is in need of refurbishment throughout. The room was smaller than anticipated and facilities limited, we must have read the wrong review page previously... A big plus it close to transport and shops which made up for the annoying other things. So getting to the cable car was easy (5 minutes) . Would I stay again? the answer is no, this is not a criticism of the hotel I wouldn't choose a 2* hotel as normal practice. If your travelling on a budget and there was only 2 of you this would most probably suit.

Great location in terms of being close to everything. Kind of in the ghetto, but as long as you're careful you should be fine.

I had a business trip to San Francisco where I had to be at a seminar at the Marriott Marquis downtown. As opposed to staying at the conference hotel for close to $300 per night, I chose to stay here an approximate 5 min walk away for about 1/3 of the price. While the room was small, it was clean and had everything I needed. The front desk people were very attentive always making sure to greet me and smiling. For the price and convenience it was a great choice and i would certainly return again if I needed to be in Downtown San Francisco.

This is one of the old hotels near SF downtown but maybe one of the worst to stay. The location is dreadful: several poor people live around the hotel and the area doesn't seem to be safe at all. The hotel is too old: you probably cannot sleep without earplugs since the hotel is faced to two busy streets and the windows are awful. I can't say much about the amenities. I've never been in a hotel without coffeemaker (except in Vegas) and have never seen a maid leaving a room without putting new soaps and shampoo while all are used. The room was relatively clean. The staff are not professional and do not do their best to make the hotel a comfortable place for you. I feel I totally wasted that hundred bucks per night in this hotel.

111 Mason St San Francisco CA

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4