Room, 1 King Bed, Accessible
from $82
La Quinta Inn & Suites San Antonio Airport
2.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 215 reviews
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Recent guest reviews
First time in San Antonio and any question I had or when I need to be directed to a good restaurant the staff were amazing
Hotel staff and shuttle service person very helpful. I wasn't crazy about the food quality. Other food options not far from hotel.
Needed a room change which was accommodated. Was told to leave luggage in the room and it would be moved to the new room however that didn't happen. The front desk person basically called me a liar. Other front desk people were friendly and helpful. I left a nice note and $20 with the luggage to be moved. I had to go to the front desk get the key, retrieve my luggage but of course the $20 was gone.
Great location with quick easy access to major freeways. Tons of shopping and great places to eat.
I have stayed in this hotel many times and unfortunately you can start seeing the passage of time in the rooms. Worn-out tile, liking faucets, damage rug....A shame as competition in the area is huge and they are letting some rooms deteriorate without good maintenance. That's has been my experience in my last 2 stays. On the good side I will say that service has improved mainly as it relates to the shuttle service which is very helpful.
The staff were friendly & facility was clean & inviting. Free internet & breakfast included to make the visit more enjoyable as I was able to get some work done from my room.
I was there for a day after a medical procedure and the staff was great, rooms were clean, the floor was quiet and had great and timely shuttle service.
Shower water couldn't be regulated. Breakfast not long enough. Never able to use that service. Ended at 9:00. Snacks at a minimum. Bed very comfortable. No restaurant.
We loved the hotel. Parking was easy to find. Our request for first floor was honored. Only disappointing thing was when we were ready to go to bed, the comfortable/duvet had... what looked like "pee stains" on it. It really grossed us out! Not just one or two stains but they were all over. Thank god I took my own blanket, because I was NOT about to cover myself with it. Good hotel. To bad their housekeeping wasn't up there with the rest.
The staff was courteous the room was clean and I enjoyed my stay very well. I hope to come back soon.
Staff was friendly. Breakfast was awesome. Location was just perfect for my trip plan.
Stayed the night because I had medical tests early next morning. Hotel was clean but we needed to get an early start and breakfast was not available at 6 or 6:30 AM.
Great hotel - clean, great amenities, decent location. Will stay again!
unclean room, cigarettes & drug paraphernalia left in room & drawers. uncomfortable, old bed. no air conditioning in hallways 100+ degrees. spend your money elsewhere, there are plenty of options in this area for the same price or a little more.
The hotel was great. It had every service I expected and more. I would highly recommend the hotel to anyone.
My daughters and I needed a one night stay at the end of our trip in San Antonio. The hotel was perfect for us. Our room was clean and quiet. Staff at the front desk was so helpful and accommodating. There is a shuttle that runs every half hour to the airport, but if available, it will also take you to restaurants and shopping within a few minutes of the hotel. That was a big bonus for us, since we were without a car for the day and had quite a few hours between check out and our flight departure. Overall a great stay and would recommend to anyone.
Hotel was conveniently located near the airport and offered shuttle service for those who flew in. Breakfast was good but you had to get there early because it got very busy. Many good restaurants were close by. Also a Walmart is next door to the hotel.
Very helpful staff and great breakfast! Refrigerator in room needs to have a freezer.
I missed the breakfast as I was under impression it ended till 10am, I went down at 9:30 and everything was being wiped out. The room itself was ok, refrigerator was not working properly as it did not keep my drinks cool but bed was clean and restroom clean. Location was great.
best place to stay i recomended d this place to all my friends
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
La Quinta Inn & Suites San Antonio Airport places you within 2 miles (3 km) of North Star Mall and Quarry Golf Club. This hotel has 276 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also near Marion Koogler McNay Art Museum and Alamo Quarry Market.
Dining
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9 AM.
Rooms
All of La Quinta Inn & Suites San Antonio Airport's 276 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
Property features
At La Quinta Inn & Suites San Antonio Airport, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.
Guest reviews for La Quinta Inn & Suites San Antonio Airport
Everyone
First time in San Antonio and any question I had or when I need to be directed to a good restaurant the staff were amazing
convenient to airport. shuttle rides available
Everyone
Hotel staff and shuttle service person very helpful. I wasn't crazy about the food quality. Other food options not far from hotel.
Review comment
LQ Customer Care responded on May 16, 2017
Dear Tina, Thank you so much for your review! We are happy to hear that you enjoyed your stay and look forward to having you back again. Sincerely, LQ Customer Care
front desk
Everyone
Needed a room change which was accommodated. Was told to leave luggage in the room and it would be moved to the new room however that didn't happen. The front desk person basically called me a liar. Other front desk people were friendly and helpful. I left a nice note and $20 with the luggage to be moved. I had to go to the front desk get the key, retrieve my luggage but of course the $20 was gone.
Review comment
LQ Customer Care responded on May 9, 2017
Dear David, Thanks for your review and for the opportunity to respond to your concerns. While I thank you for your kind words about most of our front desk staff, I am extremely disappointed to hear about the issue regarding your luggage and the specific employee. This is completely inexcusable and we apologize that this occurred. Your comments have been forwarded to hotel management, so that this can be looked into further. Rest assured, our staff will be reminded of our customer service policies. This is not the kind of guest experience we want any of our guests to experience. We appreciate your candid remarks and hope you will stay with us again in the future for a better guest experience. Sincerely, B Ames, LQ Customer Care
close to the airport
Everyone
Great location with quick easy access to major freeways. Tons of shopping and great places to eat.
Review comment
LQ Customer Care responded on Dec 17, 2016
Dear Amy, Feedback of your recent stay is appreciated. We are delighted to hear that you had a great guest experience. We take a lot of pride into being strategically located close to the airport and many restaurant choices. We look forward to having you as a guest very soon!
it was much better in the past
Everyone
I have stayed in this hotel many times and unfortunately you can start seeing the passage of time in the rooms. Worn-out tile, liking faucets, damage rug....A shame as competition in the area is huge and they are letting some rooms deteriorate without good maintenance. That's has been my experience in my last 2 stays. On the good side I will say that service has improved mainly as it relates to the shuttle service which is very helpful.
Review comment
LQ Customer Care responded on Dec 3, 2016
Dear Guest, Thank you for taking the time to write a review about your recent stay. We are delighted to hear that our shuttle service was helpful. It is disappointing to hear that this hotel did not meet your expectations and is in need of a renovation. We have notified management of this and it will be addressed. Thanks so much for your honest and candid remarks.
Everyone
The staff were friendly & facility was clean & inviting. Free internet & breakfast included to make the visit more enjoyable as I was able to get some work done from my room.
Review comment
Front Office Manager Veronica Moreno responded on Nov 9, 2016
Thank you so much for your feedback! I am happy to hear that everything was enjoyable during your stay. I hope to see you back with us again soon!
close to the airport with great seevice
Everyone
I was there for a day after a medical procedure and the staff was great, rooms were clean, the floor was quiet and had great and timely shuttle service.
convenient to the airport.
Everyone
Shower water couldn't be regulated. Breakfast not long enough. Never able to use that service. Ended at 9:00. Snacks at a minimum. Bed very comfortable. No restaurant.
good location.
Everyone
We loved the hotel. Parking was easy to find. Our request for first floor was honored. Only disappointing thing was when we were ready to go to bed, the comfortable/duvet had... what looked like "pee stains" on it. It really grossed us out! Not just one or two stains but they were all over. Thank god I took my own blanket, because I was NOT about to cover myself with it. Good hotel. To bad their housekeeping wasn't up there with the rest.
personal trip for a night
Singles
The staff was courteous the room was clean and I enjoyed my stay very well. I hope to come back soon.
Dear Valued Guest, Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. It was our pleasure to of service as we truly care about assisting our guests in any way. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, Diana