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Homewood Suites by Hilton, Riverwalk

3.0 out of 5.0
  • Walking distance to Riv...
  • Free buffet breakfast
  • Free WiFi in rooms and ...
  • Outdoor pool

Recent guest reviews

Showers were tiny and the shower heads barely worked correctly. Good view and location tho so I guess it made up for it.

I had 2 bath towels and no hand towels upon arrival - I have NEVER stayed anywhere with such small amount of towels! They weren't even replaced the first day of housekeeping so I just put up the 'do not disturb' sign for the next 2 days. Which, the housekeepers empties the trash but did not replace plastic bag/liner for trash cans! Really? Housekeeper put the blanket on top of the sheet protector with bed skirt on top of the sheet, really? So the housekeeping didn't even know how to make beds! There were no towels at the pool The shower head shook insanely when turned on through a hole in the wall No soap bar in the bathroom - I have never seen such lack of toiletries offered to guests. Smelled like mold There is ONE set of elevators for 10 floors plus roof & lower laundry level. Min wait of 10 min Valet service is awful The breakfast was no more impressive than Holiday Inn Express, actually the breakfast was gross. The eggs were greasy or watery, the fruit was never replaced, many items would just not be replaced. I usually stay with Embassy Suites it even Holiday Inn express but chose Homewood Suites for the kitchenette. I would gladly give that up and go back to Embassy Suites or Holiday inn express. I actually didn't really like anything about this hotel at all- the only thing was the check in & out staff was friendly. Otherwise, it wasn't just OK, it was BAD.

They gave me a different room than the one I prepaid. Unacceptable.

great location right on the Riverwalk. everything was as expected would stay here again.

Great hotel for our family. Loved the separate kitchen and socials in the evening. My son loved the waffle maker during breakfast too!

Liked the location on the River Walk. Like having the suite so there was an additional room for reading, watching tv, etc. as our group came from two different time zones. Quiet, clean room. Enjoyed the continental breakfast.. Staff was extremely helpful and efficient!

Perfectly centered location near all downtown theaters, shopping and dining areas. Easily accessible to historical landmarks. The hotel provided excellent accommodations..........bottom line it was a perfect fit for our needs and enjoyment!!

Nice stop for business - great location and clean.

Great for family stay, parking a bit expensive. Next to the river walk!

Quick weekend getaway with a friend. Stay was very enjoyable. Staff was very pleasant and accommodating. Location convenient to Riverwalk with a beautiful view. Nice that the hotel isn't right in the midst of the hub-bub, so that makes it a bit more relaxing. Still close enough to all the action within a short walk. Would definitely return for another stay!

Very nice hotel, comfortable room, nice breakfast and evening social. It's nice to sit in the dining area and look out over the river.

Great location. We were in one of the one bedroom suites and they are very spacious. The room could use a little update but it was fine. My main issue was with the wifi. It kept kicking me off and wouldn't work for the two days were were there. Besides the issue with the wifi, we had a great stay. They provide valet parking everyday for about $17/day. The hotel is next to so many restaurants and walking distance to the Alamo. It was one mile from the Alamadome where we were going for a venue.

Clean Hotel, very roomy, great breakfast, good location. Expensive $27/day parking, better to park in structure across street if not using car $17/day but charges start again every time you enter. Wish they had 2 queen beds rather than double. Staff from housekeeping to front staff were great, they even scanned and emailed a document for me when I got into a bind. Overall loved our stay and will go back next time in San Antonio.

...GREAT PLACE BAR NONE..OH YAH! BREAKFAST ,YUMMY, GREAT STAFF, AND A GREAT DINNER.TOO STAFF AT THIS PLACE IS, AS NICE , AS WE HAVE BEEN(WE BEEN A FEW PLACES). anyway great place super cool we will stay there again period, just, put some shade on the roof........

Very good location, very comfortable suite. Highly recommendable

We stayed in this hotel for 3 night and enjoyed it!. location is near to public parking lot. will recommend this hotel to our friends

Very nice. Great buffet breakfast and a very nice 2 hr happy hour w/some excellent heavy appetizers. No need to worry about supper.

432 W Market Street San Antonio TX

Hotel highlights

  • Walking distance to River Walk and San Antonio Majestic Theater
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown San Antonio, Homewood Suites by Hilton, Riverwalk is adjacent to River Walk and within a 10-minute walk of other popular attractions like Shops at Rivercenter. This 146-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Guests can expect to find free WiFi and 43-inch a flat-screen TV with cable channels. Other standard amenities include a kitchen, a sofa bed, and a dining area.


Property features

At Homewood Suites by Hilton, Riverwalk, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 31 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

King 1 | Sleeps 3

Suite, 2 Bedrooms

King 1 | Sleeps 6

Suite, 2 Double Beds

Full 2 | Sleeps 5

Guest reviews for Homewood Suites by Hilton, Riverwalk

Everyone (9) Couples (8) Business (5) Family (13) Other (3) Friends (1)
4
Family with small children

Showers were tiny and the shower heads barely worked correctly. Good view and location tho so I guess it made up for it.

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Hello and thank you so much for taking the time to share your experience with our hotel. Your feedback is critical to our success. We apologize for the issue you experienced with your shower head. We hope you will chose top stay with us next time you are in town.

2
Family with small children Families

I had 2 bath towels and no hand towels upon arrival - I have NEVER stayed anywhere with such small amount of towels! They weren't even replaced the first day of housekeeping so I just put up the 'do not disturb' sign for the next 2 days. Which, the housekeepers empties the trash but did not replace plastic bag/liner for trash cans! Really? Housekeeper put the blanket on top of the sheet protector with bed skirt on top of the sheet, really? So the housekeeping didn't even know how to make beds! There were no towels at the pool The shower head shook insanely when turned on through a hole in the wall No soap bar in the bathroom - I have never seen such lack of toiletries offered to guests. Smelled like mold There is ONE set of elevators for 10 floors plus roof & lower laundry level. Min wait of 10 min Valet service is awful The breakfast was no more impressive than Holiday Inn Express, actually the breakfast was gross. The eggs were greasy or watery, the fruit was never replaced, many items would just not be replaced. I usually stay with Embassy Suites it even Holiday Inn express but chose Homewood Suites for the kitchenette. I would gladly give that up and go back to Embassy Suites or Holiday inn express. I actually didn't really like anything about this hotel at all- the only thing was the check in & out staff was friendly. Otherwise, it wasn't just OK, it was BAD.

By on Aug 4, 2019

Review comment responded on Aug 6, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you did not have an amazing experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

3
Families Family with small children Families

They gave me a different room than the one I prepaid. Unacceptable.

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Hello and thanks for the feedback. I apologize if you did not receive the room you prepaid. While I don't know the specifics of your reservation, I will say this is a very uncommon situation. I hope you brought this to the attention of our staff so that they could make it right. Thank you for choosing Homewood Suites.

5
Partner Couples

great location right on the Riverwalk. everything was as expected would stay here again.

By on Jul 16, 2019

Review comment responded on Jul 18, 2019

Hello and thank you for the feedback. We really appreciate your business and hope you will consider staying with us next time you are in San Antonio.

4
Everyone

By on May 24, 2019

Review comment responded on May 30, 2019

Hello and thank you for taking the time to rate your stay with us. It is our hope that you had an awesome stay and will stay with us next time you are in town.

5
Families

By on Mar 23, 2019

Review comment responded on Mar 27, 2019

Hello and thank you for the 5 star rating! We appreciate your business and hope to welcome you back very soon.

5
Families

Great hotel for our family. Loved the separate kitchen and socials in the evening. My son loved the waffle maker during breakfast too!

By on Mar 18, 2019

Review comment responded on Mar 18, 2019

Hello and thank you for the feedback. We appreciate your business and hope to welcome you back very soon.

5
Everyone

By on Mar 1, 2019

Review comment responded on Apr 4, 2019

Hello and thank you for the feedback. We sincerely appreciate your business and hope to welcome you back next time you are in San Antonio.

5
Families

Liked the location on the River Walk. Like having the suite so there was an additional room for reading, watching tv, etc. as our group came from two different time zones. Quiet, clean room. Enjoyed the continental breakfast.. Staff was extremely helpful and efficient!

By on Feb 26, 2019

Review comment responded on Mar 1, 2019

Thank you for the feedback. We are very happy to hear you enjoyed your stay with us. We appreciate your business and hope to welcome you back very soon.

5
Partner Couples

Perfectly centered location near all downtown theaters, shopping and dining areas. Easily accessible to historical landmarks. The hotel provided excellent accommodations..........bottom line it was a perfect fit for our needs and enjoyment!!

By on Feb 18, 2019

Review comment responded on Feb 22, 2019

Hello and thank you so much for this feedback. I was a pleasure having you as our guest and we look forward to your return.

Homewood Suites by Hilton, Riverwalk

432 W Market Street, San Antonio, TX 78205
url importing https://www.orbitz.com/San-Antonio-Hotels-Homewood-Suites-by-Hilton,-Riverwalk.h28373-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.