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Recent guest reviews

Being able to sit at the dining table areas and look out over the river was nice. Being centrally located was nice. The front desk attendant at check in was extremely rude when asked questions. Every morning they ran out of the cold breakfast items offered and were very matter of fact about it. The valet parking at the front door was a complete disaster. Not enough space to pull up and unload or load up your car and the attendants there did not know how to run the system out there. The ones who worked the valet area in the evenings were extremely rude as well.

Steps away from the Riverwalk, very big room and cheap. Couple small stains on bed sheets, bumped into one roach.

Convenient to the Riverwalk and several downtown venues within walking distance. The only inconvenient thing was the valet parking. The valet service was good, it's just I prefer to park my own car and that is not an option.

Valet parking very convenient It was also close to everything. We could walk to most everything especially for going to the river walk, Majestic, and Aztec Theatres. The rooms were large and the kitchenette was a bonus. I would definitely recommend this property.

Clean, friendly, breakfast was good, close to everything.

The location was great for the money. The staff was very, very accommodating and extremely nice. Our whole vacation was extremely high class. I would highly recommend this hotel to anyone.

Showers were tiny and the shower heads barely worked correctly. Good view and location tho so I guess it made up for it.

I had 2 bath towels and no hand towels upon arrival - I have NEVER stayed anywhere with such small amount of towels! They weren't even replaced the first day of housekeeping so I just put up the 'do not disturb' sign for the next 2 days. Which, the housekeepers empties the trash but did not replace plastic bag/liner for trash cans! Really? Housekeeper put the blanket on top of the sheet protector with bed skirt on top of the sheet, really? So the housekeeping didn't even know how to make beds! There were no towels at the pool The shower head shook insanely when turned on through a hole in the wall No soap bar in the bathroom - I have never seen such lack of toiletries offered to guests. Smelled like mold There is ONE set of elevators for 10 floors plus roof & lower laundry level. Min wait of 10 min Valet service is awful The breakfast was no more impressive than Holiday Inn Express, actually the breakfast was gross. The eggs were greasy or watery, the fruit was never replaced, many items would just not be replaced. I usually stay with Embassy Suites it even Holiday Inn express but chose Homewood Suites for the kitchenette. I would gladly give that up and go back to Embassy Suites or Holiday inn express. I actually didn't really like anything about this hotel at all- the only thing was the check in & out staff was friendly. Otherwise, it wasn't just OK, it was BAD.

They gave me a different room than the one I prepaid. Unacceptable.

great location right on the Riverwalk. everything was as expected would stay here again.

Great hotel for our family. Loved the separate kitchen and socials in the evening. My son loved the waffle maker during breakfast too!

Liked the location on the River Walk. Like having the suite so there was an additional room for reading, watching tv, etc. as our group came from two different time zones. Quiet, clean room. Enjoyed the continental breakfast.. Staff was extremely helpful and efficient!

Perfectly centered location near all downtown theaters, shopping and dining areas. Easily accessible to historical landmarks. The hotel provided excellent accommodations..........bottom line it was a perfect fit for our needs and enjoyment!!

Nice stop for business - great location and clean.

Great for family stay, parking a bit expensive. Next to the river walk!

W Market Street San Antonio TX

Hotel highlights

  • Walking distance to River Walk and San Antonio Majestic Theater
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown San Antonio, Homewood Suites by Hilton San Antonio Riverwalk/Downtown is adjacent to River Walk and within a 10-minute walk of other popular attractions like Shops at Rivercenter. This 3-star hotel has 146 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free breakfast, offered on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 146 shared accommodations feature kitchens and space to spread out with dining areas and sitting areas. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, ceiling fans, and phones are also standard.


Property features

Guests of Homewood Suites by Hilton San Antonio Riverwalk/Downtown have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 31 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Bedrooms

1 King Bed and 2 Double Beds | Sleeps 8

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Suite, 2 Bedrooms

1 King Bed and 1 Double Bed | Sleeps 6

Guest reviews for Homewood Suites by Hilton San Antonio Riverwalk/Downtown

Everyone (11) Couples (5) Business (1) Family (8) Friends (1) Other (1)
3
Family

Being able to sit at the dining table areas and look out over the river was nice. Being centrally located was nice. The front desk attendant at check in was extremely rude when asked questions. Every morning they ran out of the cold breakfast items offered and were very matter of fact about it. The valet parking at the front door was a complete disaster. Not enough space to pull up and unload or load up your car and the attendants there did not know how to run the system out there. The ones who worked the valet area in the evenings were extremely rude as well.

By , from Dallas, Tx on Oct 20, 2020

Review comment responded on Oct 20, 2020

Hello and thanks for the feedback. I sincerely apologize if any member of our team was rude to you. We pride ourselves on extreme customer satisfaction so your experience comes as quite a surprise. I will share this feedback with our team in an effort to improve upon the areas you mentioned. I hope you will give us the opportunity to earn your business in the future.

4
Family with small children

Steps away from the Riverwalk, very big room and cheap. Couple small stains on bed sheets, bumped into one roach.

By on Oct 12, 2020

Review comment responded on Oct 12, 2020

Hello and thank you for the feedback. We apologize for the issues you experienced. We will work hard to correct them and hope you will give us another opportunity to earn your business in the future.

5
Business Business

Convenient to the Riverwalk and several downtown venues within walking distance. The only inconvenient thing was the valet parking. The valet service was good, it's just I prefer to park my own car and that is not an option.

By , from Houston, TX on Jun 15, 2020

Review comment responded on Jun 16, 2020

Hello John and thank you so much for taking the time to share your experience with our hotel. Your feedback is critical to our success. We are pleased to hear you had an excellent experience and we look forward to welcoming you back in the near future.

3
Everyone

By on Mar 17, 2020

Review comment responded on Mar 17, 2020

Thank you for taking the time to rate your stay. We appreciate your business.

5
Partner Couples

Valet parking very convenient It was also close to everything. We could walk to most everything especially for going to the river walk, Majestic, and Aztec Theatres. The rooms were large and the kitchenette was a bonus. I would definitely recommend this property.

By , from Austin on Feb 12, 2020

Review comment responded on Feb 12, 2020

Hello Sly and thank you so much for taking the time to share your experience with our hotel. Your feedback is critical to our success. We are pleased to hear you had an excellent experience and we look forward to welcoming you back in the near future.

5
Family with small children

Clean, friendly, breakfast was good, close to everything.

By , from Edinburg on Feb 10, 2020

Review comment responded on Feb 12, 2020

Thank you for the feedback Julz! We appreciate your business and hope to welcome you back very soon.

5
Partner Couples

The location was great for the money. The staff was very, very accommodating and extremely nice. Our whole vacation was extremely high class. I would highly recommend this hotel to anyone.

By , from Darien Center, NY on Feb 5, 2020

Review comment responded on Feb 9, 2020

Thank you so much for taking the time to share this feedback Denise. We appreciate your busines and look forward to your return.

4
Everyone

By on Dec 31, 2019

Review comment responded on Dec 31, 2019

Hello and thank you so much for taking the time to share your experience with our hotel. Your feedback is critical to our success. We are pleased to hear you had an excellent experience and we look forward to welcoming you back in the near future.

4
Family with small children

Showers were tiny and the shower heads barely worked correctly. Good view and location tho so I guess it made up for it.

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Hello and thank you so much for taking the time to share your experience with our hotel. Your feedback is critical to our success. We apologize for the issue you experienced with your shower head. We hope you will chose top stay with us next time you are in town.

2
Family with small children Family

I had 2 bath towels and no hand towels upon arrival - I have NEVER stayed anywhere with such small amount of towels! They weren't even replaced the first day of housekeeping so I just put up the 'do not disturb' sign for the next 2 days. Which, the housekeepers empties the trash but did not replace plastic bag/liner for trash cans! Really? Housekeeper put the blanket on top of the sheet protector with bed skirt on top of the sheet, really? So the housekeeping didn't even know how to make beds! There were no towels at the pool The shower head shook insanely when turned on through a hole in the wall No soap bar in the bathroom - I have never seen such lack of toiletries offered to guests. Smelled like mold There is ONE set of elevators for 10 floors plus roof & lower laundry level. Min wait of 10 min Valet service is awful The breakfast was no more impressive than Holiday Inn Express, actually the breakfast was gross. The eggs were greasy or watery, the fruit was never replaced, many items would just not be replaced. I usually stay with Embassy Suites it even Holiday Inn express but chose Homewood Suites for the kitchenette. I would gladly give that up and go back to Embassy Suites or Holiday inn express. I actually didn't really like anything about this hotel at all- the only thing was the check in & out staff was friendly. Otherwise, it wasn't just OK, it was BAD.

By on Aug 4, 2019

Review comment responded on Aug 6, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you did not have an amazing experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Homewood Suites by Hilton San Antonio Riverwalk/Downtown

432 W Market Street, San Antonio, TX 78205
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