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Homewood Suites by Hilton, Riverwalk

3.0 out of 5.0

Recent guest reviews

Clean Hotel, very roomy, great breakfast, good location. Expensive $27/day parking, better to park in structure across street if not using car $17/day but charges start again every time you enter. Wish they had 2 queen beds rather than double. Staff from housekeeping to front staff were great, they even scanned and emailed a document for me when I got into a bind. Overall loved our stay and will go back next time in San Antonio.

...GREAT PLACE BAR NONE..OH YAH! BREAKFAST ,YUMMY, GREAT STAFF, AND A GREAT DINNER.TOO STAFF AT THIS PLACE IS, AS NICE , AS WE HAVE BEEN(WE BEEN A FEW PLACES). anyway great place super cool we will stay there again period, just, put some shade on the roof........

Very good location, very comfortable suite. Highly recommendable

We stayed in this hotel for 3 night and enjoyed it!. location is near to public parking lot. will recommend this hotel to our friends

Very nice. Great buffet breakfast and a very nice 2 hr happy hour w/some excellent heavy appetizers. No need to worry about supper.

very good access to River Walk, parking directly across the street. Breakfast was great and the rooms were very quiet

The room was very comfortable. The staff was great and the location ideal, near the restaurants, bar and shopping! I had a great time at this hotel.

Had a good time. Beautiful view from the lobby to the river.

It overlooks the river walk but no direct access. Parking was valet and expensive. Rooms were large but needed some updating. The young woman who checked us in was superb!!! Better-than-average complimentary breakfast with eggs, bacon, etc.

Was in town for a conference. Convention Center is a short walk, and lots of good restaurants nearby, so great location. Hotel rates were raised a bunch for the conference, though San Antonio is still more affordable than many cities. Booked thru a travel site and hotel wouldn't apply my stay to my loyalty club - so much for the concept of loyalty. Complementary reception and food is great M-Th but not offered F-Su. Hot breakfast is a plus. Rooms large and comfortable, Would stay here again.

hotel was clean, service was good. Downside was that I could hear most all the traffic since it is adjacent to a bus stop. Fair value but no frills

The rooms in this property are large, clean and comfortable. It is near the riverwalk yet a little aff the beaten path. I wouldn't expect to eat and drink there but for the price it is a value and there is lots of places to eat and drink nearby. The staff was very nice and friendly.

Don't park a car here because the rates are ridiculous.You have a fridge in the room but there are no stores nearby. You have to walk several blocks to a liquor store that has some incidental groceries that are expensive, because you are downtown. The breakfast was okay. They had waffles one morning, but why was the waffle maker unavailable most other days? Eggs every morning but they tasted strange, I suspect powedered eggs. But not like Orlando where they had grits or hot oatmeal, as well as waffles every morning, and instant packets of oatmeal and dry cereal. This one had coffee, orange juice and skim milk for the dry cereal. The light dinner was the worst I have ever had at a Homewood Suites. One night they had canned corn, cold breadsticks, no butter, tough pepper steak which was frankly so full of gristle it was mostly inedible. The rice pilaf advertised was gone and not replaced wtihin the first 30 minutes. When asked about the missing rice pilaf, the lady in charge said "If you don't like it, tell the manager." Another night was supposed to be meatloaf with instant mashed potatoes. Is that so difficult to prepare? Dry, with no gravy or ketchup, it looked more like mystery meat with little rubber balls in it.I didn't know it was supposed to be meatloaf until I saw that was how it was listed on my refrigerator door. There was salad one night with two types of dressing. That was a highlight. They had frozen margaritas, beer, red and white wine. If you are interested in drinking your dinner, this is the place for you. In Baltimore their food at Homewood suites was actually good, with abundant choices. The food although not great every night in Orlando usually included a salad or soup so that if you didn't care for their main course, you could have something and then go out to supplement it at a restaurant. We were so tired on the day we arrived that we didn't feel like going far to find dinner. So we ate their food twice and were disappointed twice. This hotel is in downtown so there is a vast wasteland around it of office buildings. You can go up to Riverwalk at the mall area and find some chain restaurants but those restaurants are expensive for lunch. I don't think $15 for one hamburger is reasonable. We did find an area of town a few blocks up that is supposed to be an artistic area for shops where we found a Mexican restaurant that had a $5.55 lunch special of the day. You could pick from about 6 things as the special. You had to ask for the special menu because they did not offer it. But there was one sign that said lunch specials M-F lunch specials $5.55. These lunches which we ate there twice during our stay were great for the price and comparable to what we paid. At another place where I didn't even like the food as well we paid $20 each for lunch plate of Mexican food. Hope you like Mexican; that is mostly what they have in this town. The people are nice, and we rode the bus and trolley. People will tell you its only two blocks, but believe me though it is flat, they are long city blocks. I looked at the weather report. It was supposed to be 70 during the day and 40 at night. I packed accordingly. It turned cold and the wind was terrific so walking four or six blocks to get somewhere was not easy with only a light jacket. We have often chosen Homewood Suites because of the included dinner, but this particular one did just barely enough to be able to call it a dinner, and compared to the Homewoods in Orlando and Baltimore, I would have to call it "pathetic." We will rethink using Homewood if others serve food this poor and unsatisfactory and stingy.

The room was perfect and spacious. The location was ideal and made all our riverwalk excursions easy. We enjoyed all the restaurant choices and liked being close to both the Alamo and the movies. The rooftop pool and hot tub made for a perfect and relaxing end to our days.

This was one of the worst experiences that I have ever had at a hotel. I had booked a two bedroom suite with one king size bed and 2 double beds. I was given one king size bed and one double bed! We were very crowded, so my stay at the Hilton was not a good experience.

Normally when we go to San Antonio, which we do several times a year, we stay at a hotel farther away from the Riverwalk because these are generally less expensive. However, this trip, we had friends visiting with us and wanted to enjoy the full Riverwalk experience, our favorite San Antonio highlight. We loved the classic exterior of the hotel and how it is ideally located near all the action. We also loved the suites because we could put our two young children in another room and still have fun with our friends. I was disappointed that there was no on-site parking, especially since the wording of the description of the hotel seemed to imply there was. The free breakfast was great, especially for children. I would likely stay there again.

This hotel is on the quiet part of the riverwalk, but less than a third of a mile from the Hilton, numerous restaurants and boat tours. The room was large (a suite) and had a kitchenette w/ full refrigerator in case you wanted to cook instead. Very convenient and comfortable.

The Homewood Suites was under renovation when we got there and throughout our four night stay. The hotel staff was almost fanatical about making up for this inconvenience with service. If you ask a question they take time to fully answer the question, way beyond other hotels we've been to. Their breakfast (provided every morning) was quite good. Their manager's special provided in the evening Monday through Thursday was essentially a meal with free wine, mahrgaritas (sp?) and beer. we never ate out during those evenings. The cook also prepared food for the school system as her other job. It was very good. The hotel is right next to the Riverwalk, but not at it's most active part. I prefer this as it is a little quiet, but was close enough to the main part of the riverwalk to easily walk there. For those that want to be right in the middle of things, this might be a negative. I recommend that you ask for any help you need. They love to help. One of the highlights for us was our walk down the riverwalk to the historic part of town (King Willam Street I think). Have lunch at the Guenther house before or after you tour the Steeves House in that district. The Guenther house is located right at the end of the riverwalk (on the actual river part not the commercial part) on Guenther Street.

nice room, quiet only problem is it is not what i booked and did not find out till i checked in. smoking room booked, with room service listed as amenity. it had neither.

The River Walk location was perfect, and the hotel was so close to sites that we wanted to visit (Alamo, Market Square, La Villita, etc.) that it was unnecessary to take tours of the city. We took a city sightseeing bus (not a tour bus) to the San Antonio Art Museum (quite worthwhile), and the bus was within walking distance

432 W Market Street San Antonio TX

Hotel highlights

  • Walking distance to River Walk and Alamo
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown San Antonio, Homewood Suites by Hilton, Riverwalk is adjacent to River Walk and within a 10-minute walk of other popular attractions like Alamo. This 146-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Centrally located in San Antonio, the hotel is also a short walk from Shops at Rivercenter and Tower of the Americas.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 146 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include coffee makers, free weekday newspapers, and ceiling fans.


Property features

At Homewood Suites by Hilton, Riverwalk, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 27.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Bedroom Ste King/2 Queens

King 1 | Sleeps 8

Suite, 2 Queen Beds

Queen 2 | Sleeps 6

Bedroom Ste King/1 Double

King 1 | Sleeps 6

Guest reviews for Homewood Suites by Hilton

Everyone (2) Couples (6) Business (5) Family (7) Friends (1) Other (3)
5

nice hotel close to riverwalk & convention center

Everyone

Clean Hotel, very roomy, great breakfast, good location. Expensive $27/day parking, better to park in structure across street if not using car $17/day but charges start again every time you enter. Wish they had 2 queen beds rather than double. Staff from housekeeping to front staff were great, they even scanned and emailed a document for me when I got into a bind. Overall loved our stay and will go back next time in San Antonio.

By , from Austin on Aug 15, 2016

Review comment responded on Aug 19, 2016

Hello and thank you very much for this feedback. We truly appreciate you choosing us for your lodging needs while in San Antonio and we look forward to welcoming you back real soon!

5
Everyone

...GREAT PLACE BAR NONE..OH YAH! BREAKFAST ,YUMMY, GREAT STAFF, AND A GREAT DINNER.TOO STAFF AT THIS PLACE IS, AS NICE , AS WE HAVE BEEN(WE BEEN A FEW PLACES). anyway great place super cool we will stay there again period, just, put some shade on the roof........

By on Aug 9, 2016

Review comment responded on Aug 19, 2016

Hello and thank you very much for this feedback. We will discuss these comments in our next staff meeting and improve upon the areas within our control. We appreciate your business and hope to see you in the future.

5

awesome trip family

GetawayWithFriends

Very good location, very comfortable suite. Highly recommendable

By on Oct 20, 2015

4

good stay

Couples

We stayed in this hotel for 3 night and enjoyed it!. location is near to public parking lot. will recommend this hotel to our friends

By on Jul 22, 2015

5

christmas trip

Families

Very nice. Great buffet breakfast and a very nice 2 hr happy hour w/some excellent heavy appetizers. No need to worry about supper.

By on Dec 29, 2014

5

pleasant stay

Singles

very good access to River Walk, parking directly across the street. Breakfast was great and the rooms were very quiet

By on Nov 3, 2014

4

ideal for a convention

BusinessTravelers

The room was very comfortable. The staff was great and the location ideal, near the restaurants, bar and shopping! I had a great time at this hotel.

By on Oct 25, 2014

3

vacation 2014

Families

Had a good time. Beautiful view from the lobby to the river.

By on Aug 12, 2014

4

good value

Couples

It overlooks the river walk but no direct access. Parking was valet and expensive. Rooms were large but needed some updating. The young woman who checked us in was superb!!! Better-than-average complimentary breakfast with eggs, bacon, etc.

By on Jun 9, 2013

4

good for business or leisure.

BusinessTravelers

Was in town for a conference. Convention Center is a short walk, and lots of good restaurants nearby, so great location. Hotel rates were raised a bunch for the conference, though San Antonio is still more affordable than many cities. Booked thru a travel site and hotel wouldn't apply my stay to my loyalty club - so much for the concept of loyalty. Complementary reception and food is great M-Th but not offered F-Su. Hot breakfast is a plus. Rooms large and comfortable, Would stay here again.

By on May 6, 2013