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Salt Lake Marriott Downtown at City Creek

3.5 out of 5.0

Recent guest reviews

Water was shut off during one of the days - was only given notice at checkin. Was only given option for a different room with different bed setup on a lower floor for the entire stay. I chose to keep the room and was told I could use the shower in the gym area or pool. I chose to go off site and shop. Breakfast buffet lacks flavor for the price - go with menu. Toilet in room constantly was hanging up. Room was stuffy —9th floor— thermostat adjustment didn’t help. Maintenance man came only to say that there’s no ac now in the building and if I wanted it cooler in the room —under 72 it was stuck on— then I have to crack a window. Which worked —thankfully they have chins to keep you from opening so far.

Very convenient location. Nice staff. Comfortable beds. Carpet in the hotel could use some updating. A little circa 1989.

Great location, great staff very friendly! Gave ideas of what to do.

I booked hotel with 2 queen beds and breafast. When checked in I received 1 king bad (changed on my request to 2 queen beds) and the next day I wasn’t allowed to eat breakfast. The hotel receptionist told me that they do not have continental breakfast and didn’t offer me the breakfast I had paid for it. I will contact you on this issue because it was the first time the hotel didn’t deliver me the service I booked for with Orbitz.

There was no fan in the bathroom. Or the fan did not work. Also discolloration above the shower.

Spent 3 nights, great hotel for business or pleasure

the room was flea infested and when i addressed it to the lobby his response was too casual and i did not feel he made a effort to accommodate me

The hotel is located across the street from the visitor center and next door to Nordstrom at City Creek Mall. Within walking distance to great restaurants, museum, etc. The hotel staff were friendly. Starbucks in the lobby. just disappointed in the price of parking at the hotel... thought it should be included or at least be a little less expensive. The woman checking me in could have been more informative about location of fitness/pool etc.

The hotel its self was very nice. The bathrooms were about normal for hotel bathrooms, the beds were good. The movies and TV selection were not so good. Standard definition video? No menu to look up what is playing? I know it was some kind of cable or satellite, but most of those services these days have a menu. Otherwise hotel is great.

it was great. very close to the convention center.

This is a nice hotel. Make note that there is a Marriott City Creek and Mariott City Center. These names are way too similar. This location is great for being right by the convention center and the beautiful mall with lots of dining options. I had a nice stay here. I do struggle to understand why this hotel insists on charging for an form of internet. Didn't that end 20 years ago? I stayed here for an event and I will definitely be telling the event that they should consider another hotel because a business event attendees neet internet included and wifi all over. It's just that simple.

I stay here once a year for a conference I attend. Really love it. Clean. Great service. Reasonable rates for the location and I LOVED the view from my room at night. Just fabulous.

Staff was wonderful with my boys and did everything they could to make us feel special.

Great central city location to many types of shopping and worship

Met every expectation!! We love the location in downtown Salt Lake City! The pool and hot tub were clean and great temperatures! Can't wait to go back! The only downside was no complimentary wifi you had to pay for it.

The stay at this hotel from the room, location, and food was wonderful. The staff at the hotel is above the board and sets the bar. We had to adjust our stay due to a job opportunity at the last minute. The staff went out of their way to make sure we had a room at the same rate and helped us get transportation. We travel a lot and all hotel staff should take a page from their book.

Typical old Mariott. Room was clean, but stinky, so we had to go out and buy Febreze. No WiFi in rooms :-( Great location though...

I recently had an event I hosted at the City Creek Marriott, in addition I had a room. The staff was very helpful and accommodating. I will defiantly return for future events and trips.

Hotel highlights

  • Walking distance to Salt Palace and Temple Square
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Salt Lake City, Salt Lake Marriott Downtown at City Creek is adjacent to Salt Palace and within a 10-minute walk of other popular attractions like Temple Square. This 510-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center. It's connected to a shopping center in central Salt Lake City, and also a short walk from Capitol Theater and City Creek Center.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect to find WiFi and 50-inch a flat-screen TV with cable channels and Netflix. Pillowtop beds sport premium bedding and the bathroom offers a soaking tub, a hair dryer, and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

At Salt Lake Marriott Downtown at City Creek, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is offered for USD 23 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Room, 1 King Bed, City View

King 1 | Sleeps 3

Guest reviews for Salt Lake Marriott Downtown at City Creek

Everyone (13) Business (13) Couples (8) Family (6) Other (2) Friends (1)
3
Business Business Travelers

Water was shut off during one of the days - was only given notice at checkin. Was only given option for a different room with different bed setup on a lower floor for the entire stay. I chose to keep the room and was told I could use the shower in the gym area or pool. I chose to go off site and shop. Breakfast buffet lacks flavor for the price - go with menu. Toilet in room constantly was hanging up. Room was stuffy —9th floor— thermostat adjustment didn’t help. Maintenance man came only to say that there’s no ac now in the building and if I wanted it cooler in the room —under 72 it was stuck on— then I have to crack a window. Which worked —thankfully they have chins to keep you from opening so far.

By , from Norfolk, VA on Feb 11, 2019

5
Everyone

By on Jan 20, 2019

5
Everyone

Very convenient location. Nice staff. Comfortable beds. Carpet in the hotel could use some updating. A little circa 1989.

By on Dec 31, 2018

5
Everyone

Great location, great staff very friendly! Gave ideas of what to do.

By on Nov 5, 2018

3

no breakfast i paid for

Everyone

I booked hotel with 2 queen beds and breafast. When checked in I received 1 king bad (changed on my request to 2 queen beds) and the next day I wasn’t allowed to eat breakfast. The hotel receptionist told me that they do not have continental breakfast and didn’t offer me the breakfast I had paid for it. I will contact you on this issue because it was the first time the hotel didn’t deliver me the service I booked for with Orbitz.

By , from Chicago IL on Jul 21, 2018

4
Everyone

There was no fan in the bathroom. Or the fan did not work. Also discolloration above the shower.

By on May 14, 2018

5

super clean, very friendly staff

Everyone

Spent 3 nights, great hotel for business or pleasure

By on Jan 29, 2018

1
Everyone

the room was flea infested and when i addressed it to the lobby his response was too casual and i did not feel he made a effort to accommodate me

By on Oct 30, 2017

4

great location

Everyone

The hotel is located across the street from the visitor center and next door to Nordstrom at City Creek Mall. Within walking distance to great restaurants, museum, etc. The hotel staff were friendly. Starbucks in the lobby. just disappointed in the price of parking at the hotel... thought it should be included or at least be a little less expensive. The woman checking me in could have been more informative about location of fitness/pool etc.

By , from PA on Oct 25, 2017

4

nice hotel, bad in room entertainment

Everyone

The hotel its self was very nice. The bathrooms were about normal for hotel bathrooms, the beds were good. The movies and TV selection were not so good. Standard definition video? No menu to look up what is playing? I know it was some kind of cable or satellite, but most of those services these days have a menu. Otherwise hotel is great.

By , from Utah on Feb 12, 2017

Salt Lake Marriott Downtown at City Creek

75 S West Temple, Salt Lake City, UT 84101