Overall a very nice stay, friendly and helpful staff, clean rooms, comfortable bed, water pressure good. The AC was not working when we first got to the room, made a call downstairs and they sent the technician up right away who was able to fix the thermostat. Had to call again 2 Days Later because the heat was not working, when we returned to our room after being out for a couple hours there was a portable heater plugged in and turned on and was left there for the remainder of our stay. Although the shower water pressure was good, there is only small 1/3 door which did nothing to keep the water in and after every shower, there was a big puddle on the bathroom floor and toilet lid was always wet. Had to put towels down every time and still step onto squishy wet towels, yuck! We had a discount on the parking as part of a group rate, but considering the nightly rate we were paying, we felt that the parking should have been included. Elevators are a little rickety and old. Front lobby area nicely set up and roomy, conference room available to our group was instrumental in giving our team a place for meetings/ bonding time.