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Recent guest reviews

The lobby is beautiful, and I like that it’s so easy to access the City Creek Mall. Other than that, the room and bathroom are tiny and could use some updating. Water temp is erratic - one night my shower was cold, and the next was scalding. Our room had a musty smell in it. They charge for parking and Wi-Fi. There are bars in the neighborhood and both nights we stayed there, we could hear drunk bar patrons shouting and being so loud on the street at all hours of the night. And I moved to this Marriott from a Holiday Inn Express that was near the freeway and a train, which I never heard at all. The moment I walked into my room I wanted to go back to the Holiday Inn. It was so much bigger, newer, nicer, and cheaper.

Nice well kept older Marriott. No complaints just isn’t the nicest newest one in the area.

The hotel is in a great location for shopping downtown at City Creek. There is an elevator in the lobby that takes you right into the center of City Creek. It’s centrally located in Salt Lake City and is a great location to stay at for events. The cost was high for what the hotel offers and the room size, and having to pay an additional $30 for parking one night in the hotel parking garage was frustrating. Overall it was a nice hotel. For the price there are better options in Salt Lake, but it was a fun experience.

booked two queens got a king, staff did not have a good answer

Consistently Marriott. Clean comfortable and fair prices

The staff was very friendly, especially the bartenders. The loby is very beautiful and clean. The rooms were very simple yet tasteful which was very relaxing. The location is great and you can walk to many attractions.

Loved the view of temple square tight from my room

We have stayed at this hotel for forty years. I realize that prices have gone up, but the rate we had to pay for our room, the night of the Elton John concert was excessive. The crowning glory, however was the $19 we had to pay to park our car. You would think that the $424 room charge would cover that. Staff were very nice.

Location and staff are great. The rooms are slightly dated.

Staff at the reception and restaurant were welcoming and warm.

So, after paying $200+ dollars per night for this place, they still charged me $19 a day to park in their very dirty parking garage. The overall service was good, but they forgot to put garbage bags in our room. I'm thinking next time I stay in this area, it'll be at the Hilton down the road.

Water was shut off during one of the days - was only given notice at checkin. Was only given option for a different room with different bed setup on a lower floor for the entire stay. I chose to keep the room and was told I could use the shower in the gym area or pool. I chose to go off site and shop. Breakfast buffet lacks flavor for the price - go with menu. Toilet in room constantly was hanging up. Room was stuffy —9th floor— thermostat adjustment didn’t help. Maintenance man came only to say that there’s no ac now in the building and if I wanted it cooler in the room —under 72 it was stuck on— then I have to crack a window. Which worked —thankfully they have chins to keep you from opening so far.

Very convenient location. Nice staff. Comfortable beds. Carpet in the hotel could use some updating. A little circa 1989.

S West Temple Salt Lake City UT

Hotel highlights

  • Free WiFi in public areas (speed: 25+ Mbps)
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Downtown Salt Lake City, Salt Lake Marriott Downtown at City Creek is next to Utah Museum of Contemporary Art and Salt Palace. This 510-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour gym. Centrally located in Salt Lake City, the hotel is connected to a shopping center, and a short walk from Salt Lake Art Center and Abravanel Hall.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect to find WiFi and 50-inch flat-screen TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.


Property features

At Salt Lake Marriott Downtown at City Creek, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 27 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Salt Lake Marriott Downtown at City Creek

Everyone (21) Couples (8) Business (8) Family (7) Other (2) Friends (1)
5
Everyone

By on Jun 12, 2022

3
Partner Couples

The lobby is beautiful, and I like that it’s so easy to access the City Creek Mall. Other than that, the room and bathroom are tiny and could use some updating. Water temp is erratic - one night my shower was cold, and the next was scalding. Our room had a musty smell in it. They charge for parking and Wi-Fi. There are bars in the neighborhood and both nights we stayed there, we could hear drunk bar patrons shouting and being so loud on the street at all hours of the night. And I moved to this Marriott from a Holiday Inn Express that was near the freeway and a train, which I never heard at all. The moment I walked into my room I wanted to go back to the Holiday Inn. It was so much bigger, newer, nicer, and cheaper.

By on Jan 31, 2022

Review comment responded on Feb 7, 2022

Good afternoon Cindy, thank you for staying with us and completing a review. We appreciate the feedback. I can let you know that we are in the middle of doing work in our guest bathrooms that are really going to enhance them. I do apologize for the noise I know on occasion we do have people on the street that are loud.

4
Friends

Nice well kept older Marriott. No complaints just isn’t the nicest newest one in the area.

By on Sep 29, 2021

Review comment responded on Sep 29, 2021

Good afternoon Dominique, thank you for staying with us and completing a review. We appreciate the feedback. Have a wonderful day.

4
Partner Couples

The hotel is in a great location for shopping downtown at City Creek. There is an elevator in the lobby that takes you right into the center of City Creek. It’s centrally located in Salt Lake City and is a great location to stay at for events. The cost was high for what the hotel offers and the room size, and having to pay an additional $30 for parking one night in the hotel parking garage was frustrating. Overall it was a nice hotel. For the price there are better options in Salt Lake, but it was a fun experience.

By on Jul 21, 2021

Review comment responded on Jul 21, 2021

Thank you for staying with us and completing a review, we appreciate the feedback. Have a great day.

4
Everyone

By on Mar 29, 2021

Review comment responded on May 10, 2021

Thank you for your great rating!! We hope to have you with us again soon!

5
Everyone

By on Mar 2, 2021

Review comment responded on Mar 22, 2021

We appreciate you! best regards,

3
Everyone

By on Feb 15, 2021

Review comment responded on Mar 1, 2021

Thank you for staying with us. best regards,

4
Everyone

booked two queens got a king, staff did not have a good answer

By on Feb 17, 2020

5
Business Business

Consistently Marriott. Clean comfortable and fair prices

By , from Shelton, WA on Feb 12, 2020

5
Everyone

By on Jan 18, 2020

Salt Lake Marriott Downtown at City Creek

75 S West Temple, Salt Lake City, UT 84101
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