Place is super clean, but they have a loud ice maker. Kept me up all night
Nothing special, staff appeared bored and indifferent to customers. Much too concerned over magazine articles and ensuring your face mask was up to par.
Room was large & clean. Shuttle service for very late flight was good & desk staff were pleasant & helpful.
No hot water. Poor linen. Terrible parking.
Beds were comfy & the room was big. Only negative was the shower handle thing was loose
I'll just copy and paste what I emailed to the Radisson Corporation" "I rented this suite for my honeymoon, the same evening as my wedding and I could not be more upset. This was the dirtiest room I can ever remember staying in. It was immediately clear that the floors hadn't been vacuumed as there was food, crumbs, and little pieces of trash everywhere. Next, there was a dirty and red-stained rag lying near the foot of the bed in plain sight. Upon further inspection, there was trash, hair and used Q-Tips in many of the drawers. The shower curtain had holes in it and there were stains on the toilet lid. And the cherry on top was a chunk of red hair found in our bed the next morning when we were packing up to leave. I'm fairly sure we slept in a bed that hadn't been laundered for many different guests and this is completely disgusting. I was very calm when I notified the manager during our check out and he weakly offered us an upgraded room on our next stay. I am so very disappointed in this experience and in Radisson Hotels in General. If you even care, I took photos of the entire nasty experience that I'd be happy to share. Otherwise, please pass the message on to the owners or managers that they have completely ruined what should have been a wonderful night for me and my new bride."
The air conditioning only blew hot air and we could not get it to cool down enough to be able to sleep in the upstairs suite bedroom, had to sleep on the couch bed and it was still quite hot.
Loved the heavy blanket and the heavy reusable coffee mug.
Great location near the SLC airport and close to the city as well. One can tell the hotel has been remodeled. They did a great job with it though some areas still show the old facade. My room had a fireplace....great thing to have in the winter! Parking can be a challenge.
Convenient to airport, clean, nicely designed, good breakfast
Great location with punctual shuttle and fair parking rate.
Awesome like always. The only thing i didn't like was my room smelt like smoke but otherwise all good!!
Nice and clean Hotel/Room. Excellent Customer Service and Front Desk. All over all very happy with my stay. Thanks
This was my first time staying here and I enjoyed my stay
The food they serve and it is very close to airport and train station it is easy to get to airport quick.!
Radisson Hotel Salt Lake City Airport places you within 3 miles (5 km) of popular attractions like Vivint Smart Home Arena and The Gateway. This 3.5-star hotel has 125 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 9:30 AM.
All 125 rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and ironing boards.
Renovated in 2018, Radisson Hotel Salt Lake City Airport offers a 24-hour fitness center, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and a microwave in a common area.
Place is super clean, but they have a loud ice maker. Kept me up all night
Nothing special, staff appeared bored and indifferent to customers. Much too concerned over magazine articles and ensuring your face mask was up to par.
Dear valued guest, Thank you for taking the time to post this review. We apologize for our service level not meeting your expectations. I will share this review with my team immediately to ensure issues like the ones you describe keep from happening again going forward. Our goal is to try and ensure each and every guest has an overall positive experience when staying with us. Thanks for the feedback and we do hope you give us another opportunity to provide you with an excellent stay. Sincerely, Management
Room was large & clean. Shuttle service for very late flight was good & desk staff were pleasant & helpful.
Thank you for being a valued guest and for providing us the feedback regarding our staff and shuttle. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
No hot water. Poor linen. Terrible parking.
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and proceedures. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Beds were comfy & the room was big. Only negative was the shower handle thing was loose
We appreciate your rating of our hotel and the feedback you have shared pertaining to our shower and your insights regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
I'll just copy and paste what I emailed to the Radisson Corporation" "I rented this suite for my honeymoon, the same evening as my wedding and I could not be more upset. This was the dirtiest room I can ever remember staying in. It was immediately clear that the floors hadn't been vacuumed as there was food, crumbs, and little pieces of trash everywhere. Next, there was a dirty and red-stained rag lying near the foot of the bed in plain sight. Upon further inspection, there was trash, hair and used Q-Tips in many of the drawers. The shower curtain had holes in it and there were stains on the toilet lid. And the cherry on top was a chunk of red hair found in our bed the next morning when we were packing up to leave. I'm fairly sure we slept in a bed that hadn't been laundered for many different guests and this is completely disgusting. I was very calm when I notified the manager during our check out and he weakly offered us an upgraded room on our next stay. I am so very disappointed in this experience and in Radisson Hotels in General. If you even care, I took photos of the entire nasty experience that I'd be happy to share. Otherwise, please pass the message on to the owners or managers that they have completely ruined what should have been a wonderful night for me and my new bride."
Dear Valued Guest, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. Please know the description of your stay is highly unusual and does not represent the high standards that we aim to achieve. Our entire team works extremely hard to ensure the overall satisfaction of all of our guests, and I will be sure to inform the entire team of your experience to ensure this does not happen again. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management
The air conditioning only blew hot air and we could not get it to cool down enough to be able to sleep in the upstairs suite bedroom, had to sleep on the couch bed and it was still quite hot.
Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. It is disheartening to hear that you had difficulties with our heater and we sincerely apologize that our maintenance staff failed to address this issues right away. Thank you for bringing this to our attention. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to see you soon again and thank you for staying with us!
Loved the heavy blanket and the heavy reusable coffee mug.
Dear Valued Guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Radisson Hotel Salt Lake City Airport. Sincerely, Management
Dear Valued Guest, Thank you for rating our hotel 4 of 5. Although a GOOD score, we want to continue to strive for perfection. Any information you can provide to help us improve our overall operations would be greatly appreciated. Please feel free to contact the hotel directly so we can discuss further. Thanks again for the feedback and we are looking forward to having you as a guest again when your travel plans brings you back to this area. Sincerely, Radisson Hotel Salt Lake City Airport
Dear Jose, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating this can be as we know how important a good night of rest is. Our team works extremely hard to ensure the overall comfort for all of our guests, and we all are very disappointed to know that we were unable to provide this for you. I will be presenting this review to our team to ensure a situation like this does not happen again. Please know that this situation is highly unusual and does not represent the high standards that we always aim to achieve. Feel free to give us a call at any time if you would like to discuss this matter further. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management