It was extremely loud at night, we stayed on the 9th floor and had to call security at midnight because the room next to us was having a party and there were kids running in the hallway at night- saw prom dresses so assuming just a bunch of high schoolers. Not the hotels fault and as soon as I notified security the noise went down but just an overall OK experience and struggled to sleep the remainder of the night.
Close to activities. Super clean and friendly staff.
Great place to stay, friendly and clean
Staff was amazing, bar/lobby areas fantastic but rooms are old!, only negative…. Beds are to die for, didnt want to leave!! LoL I got a discount on pricing, great stay. I’m coming back next time!!
I always relate Hilton with top hotels. This hotel is old and the carpets and rooms stinks. The restaurant is really good and their servers too. But to be honest, I will reconsider to stay in a Hilton next time
Did not appreciate having to pay for parking. In desperate need of updating room. Staff at night not very interested in explaining what amenities their are, nor interested in giving directions, assist, nor answering questions we had.
Hotel was clean, however there was a strong weed smell throughout the lobby, elevators and halls. It wasn’t something I wanted my 12 and 4 year old smelling. The guy who checked me in was a little rude, although the guy who checked me out was very nice. Rooms are small. I called the front desk for 3 extra towels 3 times, and they finally brought me 2. I just gave up. Then we went to the pool ( that was ice cold) so we decided to get in the jacuzzi. After getting in, and not finding the power switch to turn it on, we were told at the front desk, that it was off limits and should be blocked off, but there was NOTHING blocking it off, not even a sign. So we were sitting in dirty water from Lord knows how long. Wont be staying again.
Location close to the tesla changing station. Attractive price
The property was nice. Easily located. Quiet with plenty of parking. The one thing that did turn me off from the hotel was the AC. It was 96° this weekend and the temp in the room would not go below 68° and it was VERY NOISY.
First night got woken up by loud crazy lady. They evicted her. But after I had to go down to the lobby to get another room. Went to the new room and the whole floor smelled like weed. But wasn’t bad in my room. Enough for me to fall asleep. Staff handled everything excellent. Found out who was doing it and evicted them as well. Second night was awesome.
Its was ok. Didn't know that i had to pay for parking.
Had a good 1 day stay, the room is Very clean; except it was noisy outside where we were at 7th floor. We heard noise through the window from outside off and on until am.
It was very nice. Close to where we needed to go. Would stay there again.
No AC!!!! Air was out and it was miserable throughout the night. We were offered another room at 2 in the morning but we're travelling w a 20 month old so we had to just deal w it unfortunately.
Enjoyed our two nights at Hilton Hotel Sacramento. Close to Arden Fair Mall. Easy drive in to downtown. Standard king room. Slept so well as the bed was so comfy and no noise in hallways. Loved relaxing by the beautiful pool. You can select from a cook to order or buffet breakfast in the restaurant. We chose the cook to order which was good. The buffet had a good selection and looked delicious.Overall a great experience at Hilton.
Arden Fair Mall is within a mile (2 km) of Hilton Sacramento Arden West, and other popular sites like Cal Expo are within a couple of miles (3 km). This 3.5-star hotel has 335 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:30 AM.
Hilton Sacramento Arden West's 335 air-conditioned rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include free weekday newspapers, safes, and phones.
At Hilton Sacramento Arden West, guests enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. If you drive, self parking is USD 11 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
It was extremely loud at night, we stayed on the 9th floor and had to call security at midnight because the room next to us was having a party and there were kids running in the hallway at night- saw prom dresses so assuming just a bunch of high schoolers. Not the hotels fault and as soon as I notified security the noise went down but just an overall OK experience and struggled to sleep the remainder of the night.
Close to activities. Super clean and friendly staff.
Hello Jasmin, We appreciate the fantastic review and are glad you enjoyed your stay with us!
Great place to stay, friendly and clean
Hello Jasmin, Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.
Staff was amazing, bar/lobby areas fantastic but rooms are old!, only negative…. Beds are to die for, didnt want to leave!! LoL I got a discount on pricing, great stay. I’m coming back next time!!
Hello Robert, Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.
I always relate Hilton with top hotels. This hotel is old and the carpets and rooms stinks. The restaurant is really good and their servers too. But to be honest, I will reconsider to stay in a Hilton next time
Hello Juan, Thank you for taking the time to share your experience with us. We apologize for not meeting your expectations during your stay with us. We hope to have you back again in the near future. Thank you.
Did not appreciate having to pay for parking. In desperate need of updating room. Staff at night not very interested in explaining what amenities their are, nor interested in giving directions, assist, nor answering questions we had.
Hello, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Sacramento.
Hotel was clean, however there was a strong weed smell throughout the lobby, elevators and halls. It wasn’t something I wanted my 12 and 4 year old smelling. The guy who checked me in was a little rude, although the guy who checked me out was very nice. Rooms are small. I called the front desk for 3 extra towels 3 times, and they finally brought me 2. I just gave up. Then we went to the pool ( that was ice cold) so we decided to get in the jacuzzi. After getting in, and not finding the power switch to turn it on, we were told at the front desk, that it was off limits and should be blocked off, but there was NOTHING blocking it off, not even a sign. So we were sitting in dirty water from Lord knows how long. Wont be staying again.
Hello. Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.
Hello Andrea. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future. Thank you and safe travels.
Location close to the tesla changing station. Attractive price
Hello Tomasz. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future. Thank you and safe travels.
The property was nice. Easily located. Quiet with plenty of parking. The one thing that did turn me off from the hotel was the AC. It was 96° this weekend and the temp in the room would not go below 68° and it was VERY NOISY.
Hello! Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future. Thank you and safe travels.
Hello Chandell. Thank you for taking the time to share your experience about your recent stay with us. We apologize for not meeting your expectations during your stay with us. We hope to have you back again in the near future. Thank you.