The property was nice. Easily located. Quiet with plenty of parking. The one thing that did turn me off from the hotel was the AC. It was 96° this weekend and the temp in the room would not go below 68° and it was VERY NOISY.
First night got woken up by loud crazy lady. They evicted her. But after I had to go down to the lobby to get another room. Went to the new room and the whole floor smelled like weed. But wasn’t bad in my room. Enough for me to fall asleep. Staff handled everything excellent. Found out who was doing it and evicted them as well. Second night was awesome.
Its was ok. Didn't know that i had to pay for parking.
Had a good 1 day stay, the room is Very clean; except it was noisy outside where we were at 7th floor. We heard noise through the window from outside off and on until am.
It was very nice. Close to where we needed to go. Would stay there again.
No AC!!!! Air was out and it was miserable throughout the night. We were offered another room at 2 in the morning but we're travelling w a 20 month old so we had to just deal w it unfortunately.
Enjoyed our two nights at Hilton Hotel Sacramento. Close to Arden Fair Mall. Easy drive in to downtown. Standard king room. Slept so well as the bed was so comfy and no noise in hallways. Loved relaxing by the beautiful pool. You can select from a cook to order or buffet breakfast in the restaurant. We chose the cook to order which was good. The buffet had a good selection and looked delicious.Overall a great experience at Hilton.
Took my family here for my son's 8th birthday. We had a fantastic time. Staff was very attentive. Hotel was clean and safe. Beds were so so.
Staff is very friendly. Rooms have been tastefully updated. Pool and pool deck was clean.
We were in town for a football game and chose this hotel because the team was also staying her. It was a great stay! Very nice hotel! Comfortable, clean, staff was very friendly. Thanks for a great stay!
Overall good experience Staff very friendly with one excetion
Mostly this hotel is fine. Out of 2 days, one morning the wakeup call never happened. If you book directly with hotel there is no parking fee but if you do not then there is a $9 parking fee.
It was great overall! Staff and amenities were great, no complaints.
I have stayed at this hotel in the past for business. This stay was a weekend overnight. I was disappointed with the room. It smelled of smoke and the toilet did not work. We left very early the next morning.
We have stayed here four times, and continue to return because of the room comfort and location. The staff was amazing and so helpful. This visit was to attend a funeral for a very dear friend. I was a bit upset, and the staff was so nice.
The stay was fine ... no issues. Rooms were clean and comfortable. Bathroom was small. One issue we had is that we paid extra for the concierge floor and found out when we got to the hotel that there is no concierge on weekends. So, basically paid extra for nothing. After some convincing, the front desk clerk gave me breakfast coupons.
Arden Fair Mall is within a mile (2 km) of Hilton Sacramento Arden West, and other popular sites like Cal Expo are within a couple of miles (3 km). This 3.5-star hotel has 335 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:30 AM.
Hilton Sacramento Arden West's 335 air-conditioned rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include free weekday newspapers, safes, and phones.
At Hilton Sacramento Arden West, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 11 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.
The property was nice. Easily located. Quiet with plenty of parking. The one thing that did turn me off from the hotel was the AC. It was 96° this weekend and the temp in the room would not go below 68° and it was VERY NOISY.
Hello! Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us. We hope to see you again. Thank you and safe travels.
First night got woken up by loud crazy lady. They evicted her. But after I had to go down to the lobby to get another room. Went to the new room and the whole floor smelled like weed. But wasn’t bad in my room. Enough for me to fall asleep. Staff handled everything excellent. Found out who was doing it and evicted them as well. Second night was awesome.
Hello. Thank you for taking the time to share your experience with us. We apologize for not meeting your expectations. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Sacramento. Thank you and safe travels.
Its was ok. Didn't know that i had to pay for parking.
Had a good 1 day stay, the room is Very clean; except it was noisy outside where we were at 7th floor. We heard noise through the window from outside off and on until am.
It was very nice. Close to where we needed to go. Would stay there again.
No AC!!!! Air was out and it was miserable throughout the night. We were offered another room at 2 in the morning but we're travelling w a 20 month old so we had to just deal w it unfortunately.
Hello. Thank you for your feedback. We are glad you enjoyed your stay with us.