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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Lobby
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪8 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, blackout drapes, free WiFi

Room

  • 148 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Desk, laptop workspace, blackout drapes, free WiFi

Loft

10.0 out of 10
Exceptional
(4 reviews)
  • 239 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed (Hearing Accessible)

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room (Hearing Accessible)

  • 206 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • 296 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Loft (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 207 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About the neighborhood

Richmond

Located in Downtown Richmond, Moxy Richmond Downtown is adjacent to Broad Street and within a 10-minute walk of other popular attractions like Greater Richmond Convention Center. This 100-room hotel welcomes guests with a bar/lounge and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 6 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Secret Sandwich Society - ‬1 min walk
  • ‪1885 Restaurant - ‬3 min walk
  • ‪Pop's Market on Grace - ‬2 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
At Moxy Richmond Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Valet parking is offered for USD 32 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a TV in a common area.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Omni Richmond Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,222 reviews
$151 nightly
The price is $176
Nov 9 - Nov 10
Total with taxes and fees
Omni Richmond Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is free cancellation available at Moxy Richmond Downtown?

Moxy Richmond Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moxy Richmond Downtown?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on Nov 9, 2025 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Moxy Richmond Downtown?

This hotel is situated in Downtown Richmond, just steps from Broad Street, and within a 10-minute walk of The National and Shockoe Slip. You'll also find Allianz Amphitheater at Riverfront and James River less than a mile away.

Is parking available on site at Moxy Richmond Downtown?

Yes, valet parking is offered for USD 32 per day. Accessible parking is also available for guests.

Does Moxy Richmond Downtown include a casino on the premises?

No, Moxy Richmond Downtown doesn't have a casino.

Will I find an indoor pool at Moxy Richmond Downtown?

No, there is no indoor pool at this hotel.

Is Moxy Richmond Downtown good for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar and a 24-hour fitness facility.

Does Moxy Richmond Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Moxy Richmond Downtown feature a restaurant that includes a breakfast menu?

No, Moxy Richmond Downtown doesn't have a restaurant that serves breakfast.

Will Moxy Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Moxy Richmond Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Moxy Richmond Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Moxy Richmond Downtown?

The closest major airport to Moxy Richmond Downtown is Richmond Intl. Airport (RIC), which is 8.8 mi away (14 minutes by car).

Are there rooms with balconies at Moxy Richmond Downtown?

No, there aren't any guestrooms with balconies at Moxy Richmond Downtown.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 399 reviews
Rating 8 - Good. 67 out of 399 reviews
Rating 6 - Okay. 28 out of 399 reviews
Rating 4 - Poor. 18 out of 399 reviews
Rating 2 - Terrible. 22 out of 399 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laurel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun and Unique!

We had a great time here! Mello(w) checked us in and out at the front desk and they were fun and enthusiastic! Hannah was a great bartender, we loved watching them work and chatting. Such a fun and unique hotel, I highly recommend staying here. We also ate at Penny Lane right across the street. And Broad Street is just a short walk away.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodrigo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not much of a traveler yet, but this hotel really went above what I expected considering the charge for the stay. Will most definitely recommend to friends and family. Cleanliness, staff, decor, everything was A1. If you’re tired of the bleak, standard hotel decor, come to Moxy. In Richmond VA particularly, it’s perfectly situated in downtown, surrounded by everything an out of towner might be interested in, including a large parking garage directly next to the hotel. My stay could not have been more pleasant or streamlined. Only thing missing would be a Porte-cochère but I’m sure other locations have one.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a concert at the National.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel to stay in

Moxy is always very nice experience. This one was absolutely great. Perfect location, very nice hotel, excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Niaz

Different — more for singles and couples than families — but nice and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad

Stayed 3 nights in Jul 2025

10/10 Excellent

Mallory, Seattle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun property. The moment we walked in the staff was incredible (shout out to Mellow!!). They welcomed us with free drinks. The space has a games and different spaces to kick back and hang with your friends or find a quiet corner. We stayed in the double queen room and the bed set up was so fun and created so much space. We will be back. Traveled July 2025 with two dogs and toddler.
Connect Four
Hello?
Double Queen room was a hit
Stayed 1 night in Jun 2025

10/10 Excellent

Aniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusty

Dust from the destruction of a building next door was prevalent throughout quoted hotel. The destruction company should have been using water to prevent the dust. The valet parking required responding to a text with a link. Not everything should require an app and smartphone. Other than that, the Moxey is a cool place to stay if going to a concert at the National or Dominion. The staff was wonderful and considerate.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

10/10 Excellent

Tsion

Business traveler
Liked: Cleanliness, amenities
Amazing location
Stayed 2 nights in Jun 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Aesome.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 3 nights in May 2025

10/10 Excellent

Sunali

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool, funk hotel. we enjoyed out stay.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Corey, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great and responsive.
Stayed 1 night in May 2025

2/10 Terrible

Jin

Stayed 2 nights in May 2025