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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with a bar, steps from Broad Street

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Bar (on property)
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Place, Broad Street
    ‪2 min walk‬
  • Place, The National
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪6 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds

  • 148 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 Twin Bed

Desk, laptop workspace, blackout drapes, free WiFi

Loft, 1 Twin Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 239 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed (Hearing Accessible)

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 206 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds (Hearing Accessible)

  • 206 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • 296 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 Twin Bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Loft, 1 Twin Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 207 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About the neighborhood

Richmond

Located in Downtown Richmond, Moxy Richmond Downtown is adjacent to Broad Street and within a 10-minute walk of other popular attractions like Greater Richmond Convention Center. This 100-room hotel welcomes guests with a bar/lounge and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Broad Street - 2 min walk - 0.1 miles
  • The National - 5 min walk - 0.3 miles
  • Greater Richmond Convention Center - 6 min walk - 0.4 miles
  • Virginia Commonwealth University - 8 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 9 min walk - 0.5 miles

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Nami - ‬4 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel with a bar, steps from Broad Street
At Moxy Richmond Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Valet parking is offered for USD 40 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include express check-in, express check-out, and a communal living room.
Guests can expect to find free WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, desks, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is free cancellation available at Moxy Richmond Downtown?

Moxy Richmond Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see near Moxy Richmond Downtown?

This hotel is situated in Downtown Richmond, just steps from Broad Street, and within a 10-minute walk of The National and Virginia State Capitol. You'll also find Shockoe Slip and Allianz Amphitheater at Riverfront less than a mile away.

Is there parking available at Moxy Richmond Downtown?

Yes, valet parking is offered for USD 40 per day. Accessible parking is also available for guests.

Does Moxy Richmond Downtown include a casino on the premises?

No, Moxy Richmond Downtown doesn't have a casino.

Will I find an indoor pool at Moxy Richmond Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Moxy Richmond Downtown?

Couples staying at this hotel will appreciate amenities like Netflix as well as a bar and a 24-hour fitness facility.

Does Moxy Richmond Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Moxy Richmond Downtown feature a restaurant that includes a breakfast menu?

No, Moxy Richmond Downtown doesn't have a restaurant that serves breakfast.

Will Moxy Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Moxy Richmond Downtown for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Moxy Richmond Downtown?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Moxy Richmond Downtown?

The closest major airport to Moxy Richmond Downtown is Richmond Intl. Airport (RIC), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies at Moxy Richmond Downtown?

No, there aren't any guestrooms with balconies at Moxy Richmond Downtown.

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 292 out of 440 reviews
Rating 8 - Good. 76 out of 440 reviews
Rating 6 - Okay. 28 out of 440 reviews
Rating 4 - Poor. 21 out of 440 reviews
Rating 2 - Terrible. 23 out of 440 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Nice room, cool concept, had high expectations for the lobby/lounge area and it was decent but not quite what I'd envisioned based on the website. Good location. 4 out if 5 stars feels right. Thanks.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 1 night in Oct 2025

8/10 Good

Gerri

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean Room, Friendly Guest, Great Vibes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The Moxie is a really fun and quirky place to stay. It’s nice to stay at a hotel that’s a bit different from the average experience. From the artwork that you can tear off and take home to the storage lockers at the end of the halls with grab and go items And just the overall decor and ambience of the place. The staff was really friendly and even gave me two free drink tickets when I arrived. If you had young children, the layout of the room with the lofted beds would be excellent. The artwork is a tad bit on the adult side, but hey… city parking, so if you’re lucky, you can find a place on the street or there is a parking garage next-door, but be sure to go on the monthly not the weekly side.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful and funky vibe
Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible at this location, I love the Moxy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my night there
Stayed 1 night in Sep 2025

6/10 Okay

Mariana

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
The rooms are small but so clean and still fairly comfortable. Parking was very inconvenient and the check in process was a little confusing since it’s attached the bar. Overall it was a fine stay but since we arrived at 10pm and were exhausted we were a little thrown off upon arrival.
Stayed 1 night in Sep 2025

6/10 Okay

Donna L

Stayed 1 night in Sep 2025

8/10 Good

Serena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice if you aren’t parking a car.

Hotel was nice…fun and quirky as Moxy hotels are. The bed was super firm which isn’t a fit for us. There was only about 18 inches of cleanse on the top bunk for the 17 year old with us. Good thing she’s thin or she wouldn’t have been able to roll over in bed. The parking garage setup is crap. Getting to it from inside the hotel AND getting out of it once parked/on foot are both ridiculous. Neither are marked well and in some cases not at all. It was very frustrating have to do a couple flights of stairs with our luggage just to get to the parking garage.
Stayed 1 night in Sep 2025

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though my room was small it was very well appointed and convenient. The decor of the Moxy is fun and interesting.
Stayed 1 night in Sep 2025

10/10 Excellent

lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pleasantly surprised by this hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

Tamiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the cleanliness and property was up to par, my check in experience was horrible. I conveniently took the train into Richmond, Va for a festival. Upon checking in I was told there were no rooms with windows available and it was due to me making a 3rd party reservation. Basically 3rd party reservations a subpar to those who reserve in the hotel site. After I emphasize that I need to be compensated for my inconvenience the staff sent the manager a text and asked if I wanted the available room or did I want to find somewhere else to stay? Needless to say I had a few choice words for him professionally and told him I’ll follow up with his manager. I was assigned another room and given 2 drink tickets the next day but I would never recommend this specific location to anyone. Due to tmy checkin experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025

8/10 Good

Relda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a birthday and the hotel worked with us regarding what decent Experiences were available. Mello was awesome😎
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

James

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

kirk

Stayed 1 night in Aug 2025