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Recent guest reviews

I liked the niceness of the hotel. I didn't like the thin walls. There was someone snoring every night.

great hotel. comfortable and clean.

The property was nice, clean, and convenient, however the staff was not helpful when we asked questions or needed assistance. We stayed multiple nights and the room was not cleaned, even when we asked them to remove the garbage and change the towels. Additionally, although it was noted as a non-smoking floor, it reeked of smoke and the rooms across the hall were full of people that came in very late and decided to hang out and speak in the hallway for awhile in the middle of the night drinking.

This is a very pleasant hotel, rooms are like serviced apartment suites with kitchens and the rooms function well as temporary offices. Plenty of dining options nearby if you do not want to order in

The lobby is modern and classy, while the room was spacious and highly functional with a kitchenette, nice desk and sitting area, and spacious bathroom counter. Their shuttle will take you to airport and locations within 5 miles for free.

Enjoyed my stay there. The only couple of gripes I have is the $50 charge, paying for parking and the bottle of water they put in your room with a sign that says, "If you drink this we will charge you $5".

Great place will stay again

There is a $50 service charge per stay and $ 7.49 parking fee each day. It should list them on booking.

I will be staying again

Enjoyed his stay my wife enjoy the bed mostly

Had to pay for parking. Stayed previously and did not have to pay.

Friendly staff. Convenient location. Clean property. Nice rooms.

The property was modern spacious and clean. The staff

Very impressive, the room was beautiful and the staff was very personable and helpful.

Staff was awesome! Friendly and welcoming! Very clean hotel, great location. Highly recommend!

Friendly staff and welcoming. Must not provide frayed bath towel :(

I loved the pool table, hotel was clean staff was friendly

Chapel Hill Road Morrisville NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of Lenovo, HYATT house Raleigh Durham Airport is within a few miles (5 km) of Research Triangle Park. This 141-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, microwaves, and coffee makers are also available.


Property features

Guests of HYATT house Raleigh Durham Airport have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 7 per day, or you can take advantage of the free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 Bedroom, Accessible, Bathtub

1 King Bed | Sleeps 4

Studio, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for HYATT house Raleigh Durham Airport

Everyone (19) Couples (11) Business (3) Family (20)
5
Partner Couples

I liked the niceness of the hotel. I didn't like the thin walls. There was someone snoring every night.

By on May 9, 2022

Review comment responded on May 10, 2022

Thank you for taking the time to share your 5/5 review with us, Jaala. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!

4
Everyone

great hotel. comfortable and clean.

By on May 4, 2022

Review comment responded on May 5, 2022

Thank you for the 4/5 rating, Elizabeth! It's fantastic your time at the Hyatt House Raleigh Durham Airport was so great! We're happy you appreciated our cleanliness so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you. Given your rating, please let us know how we can make your next visit perfect.

3
Partner Couples

The property was nice, clean, and convenient, however the staff was not helpful when we asked questions or needed assistance. We stayed multiple nights and the room was not cleaned, even when we asked them to remove the garbage and change the towels. Additionally, although it was noted as a non-smoking floor, it reeked of smoke and the rooms across the hall were full of people that came in very late and decided to hang out and speak in the hallway for awhile in the middle of the night drinking.

By on May 1, 2022

Review comment responded on May 1, 2022

We appreciate your feedback, Jonathan. We're glad you appreciated our cleanliness and convenient location, but we're disappointed that your stay with us was less than ideal. We regret that our service failed to meet your standards. We will address your concerns with our team moving forward. We hope to have you stay with us again so we can share a more positive experience with you.

5
Business Business

This is a very pleasant hotel, rooms are like serviced apartment suites with kitchens and the rooms function well as temporary offices. Plenty of dining options nearby if you do not want to order in

By on Apr 6, 2022

Review comment responded on Apr 7, 2022

Thanks for the wonderful review, DAVID! We're happy your time at Hyatt House Raleigh Durham Airport was so excellent! It's amazing you appreciated our spacious and comfortable accommodations. We endeavor to ensure our guests have a memorable and relaxing experience. We can't wait to host you again soon for another splendid experience! Have a fantastic day!

5
Friends

The lobby is modern and classy, while the room was spacious and highly functional with a kitchenette, nice desk and sitting area, and spacious bathroom counter. Their shuttle will take you to airport and locations within 5 miles for free.

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Thank you for taking the time to leave this wonderful review, Renee. We're thrilled to know you enjoyed your stay at Hyatt House Raleigh Durham Airport so much! We strive for excellence so we're pleased to hear you appreciated not only our great lobby and spacious rooms, but also our amazing location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!

5
Family

Enjoyed my stay there. The only couple of gripes I have is the $50 charge, paying for parking and the bottle of water they put in your room with a sign that says, "If you drink this we will charge you $5".

By on Feb 14, 2022

Review comment responded on Feb 19, 2022

We appreciate the feedback, Ronecia. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our pricing didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.

4
Family

Great place will stay again

By on Dec 20, 2021

Review comment responded on Dec 22, 2021

Dear Joseph, I wanted to say a quick thank you for selecting our property and for sharing your great stay with us. I am pleased to see that we exceeded your expectations while you were visiting in the RTP area. Although we are somewhat off the beaten path in Perimeter Park we have carved out a nice spot in the local area. I look forward to the opportunity to share your great comments with our teams to showcase what a great guest stay looks and sounds like. Jason M.

4
Family

There is a $50 service charge per stay and $ 7.49 parking fee each day. It should list them on booking.

By on Oct 21, 2021

Review comment responded on Oct 24, 2021

Hello Again Huijun, I wanted to reach out to you today to thank you for selecting our property and providing such valuable feedback. I just wanted to clarify I item, the $50 was merely our security deposit which acts as a line of credit with the hotel for additional incidentals. This $50 authorization is a hold that facilitates charging additional items to ones room such as items from our H - Bar, Marketplace or Parking fees. Typically this is a 1 time authorization unless the guest continues to make additional charges to their room ( F&B ). Jason M.

4
Partner Couples

I will be staying again

By on Jul 22, 2021

Review comment responded on Jul 24, 2021

Dear Valued Hotel Guest, thank you again for returning to our fine hotel when visiting in the Raleigh / Durham area. I am so pleased to read that we continue to exceed your expectations and deliver the quality guest experience you have come to expect when you walk through our doors. All the best, as we prepare for your next upcoming stay. Jason M.

5
Everyone

By on Jul 10, 2021

Review comment responded on Jul 24, 2021

Dear Valued Hotel Guest, I wanted to say a quick thank you for selecting our property and for sharing your great stay with us. I am pleased to see that we exceeded your expectations while you were visiting in the RTP area. Although we are somewhat off the beaten path in Perimeter Park we have carved out a nice spot in the local area. I look forward to the opportunity to share your great comments with our teams to showcase what a great guest stay looks and sounds like.

HYATT house Raleigh Durham Airport

10962 Chapel Hill Road, Morrisville, NC 27560
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