Casona de la Republica Hotel Boutique4.0 out of 5.0
Recent guest reviews
I stayed this hotel because of other hotels in central are not available that day. For those interested in experiencing the atmosphere of the historic beauty in central Queretaro, this hotel is exactly old world charm. However, I was disappointed by the not so clean condition of the towels they were grayish instead of white towels and bath robes are same condition. (Also there were only one hand towels and two bath towels. No extra towels) I found hair and staples on the sheets. And amenities was so poor. No hot water for coffee/ tea. No coffee maker. “breakfast” was pretty bad. I Never want go back this hotel.
Please, although you see this is a Boutique Hotel and the pictures could be very nice, AVOID STAY HERE!... please kindly consider that I’m a frequent traveler who really enjoy to stay in the very top Hotels of all the places that I visit. Well, in terms of this hotel, first, you’ll have to deal with a policy that do not allows to cancel a reservation with at least 7 days in advance, so, it will be up to you if you decide to take the risk or not... but once you get the Hotel, you will find a lot of “surprises”: 1. My room (which was not a cheap rate considering the Queretaro Downtown standard rates for this kind of hotels) had NOT WINDOWS!!! Room was so small and with no amenities, only 4 large walls around us.. when I asked for a change, employees offered me an upgrade with an extra cost of USD $80, considering I got the Hotel at 10 pm and no one will use the available room. 2. Towels: Only 2 are your quote and if you, as a woman, needs an additional one or if you have a child traveling with you (Already indicated in the reservation) an EXTRA CHARGE of USD $5.00 will be applied to your rate!!!... we always travel in a party of 3 and this is the FIRST TIME ever than I found this ridiculous rate into a 5* Hotel. 3. Wi Fi does not work. I don’t know if our 4 walls room blocked the WiFi to our room, but we cannot never be connected. 4. The Hotel has not a proper parking, you have to leave your car in a sister hotel, but the issue is that when we got the Hotel, all the Valet space was blocked and we had to leave the car one block ahead (after a new 9 minutes road to get the place again) and walk to find a solution. Client Service experience is rude, no additionall more to comment... they’re rude. If you read me, please, avoid this hotel... actually, Queretaro is not a big city and you don’t need to stay in the Downtown pedestrian area to get easily their Historic streets... go to a Hilton, Fiesta Americana or a global chain hotel although they’re not in the zero area and just take a 5-10 minutes Uber to get there...
This hotel was really amazing, the rooms where outstanding with a very nice taste of decoration, the bed was very comfortable and the stuff very helpful. It was a very nice touch that at reception they welcome you with some shot of tequila I makes it very unique The hotel it's in a very convenient part of downtown everything within walking distance About the restaurant this I will have to complain, the breakfast wasn't at the standards of the hotel, I would have expect much more from what they had, they can improve much more in this part! I would definitely come back to this place again and I do highly recommended it!
Great experience, unbelievable location, walking distance from restaurants and downtown. Very quiet despite being in the middle of downtown. Clean, great natural lights, high ceilings, very comfortable bed and pillows, great bathroom and jacuzzi. Staff is very friendly and efficient. One advice is to park just infront of the main door and wait. Staff will park for you at no extra cost!. High speed and reliable WIFI. I highly recommend!! Thank you for such a great time!
The restoring of the property is truly amazing, but it is not a professionally run hotel and certainly not a boutique hotel. You can notice this with the quality of the sheets, or the quality of the wine list, breakfast, etc. The decor is a mix of new fittings and some traditionally looking but cheap furniture. The jacuzzi worked, but the tile around was broken, as was the deck chair. This hotel is more a bed and breakfast in a great property. This wouldn't be a problem if it wasn't for the high-end chic hotel price. It feels that they need to charge you that much in order to recover the expensive restoration. Not surprised that I left with mixed feelings not knowing whether to return.
The building is very beautiful, a colonial house. Some rooms are in the old part, in the first patio,some have old furniture going with the ambiance of the room but the are very close to the street, so they are noisy. The rooms in the second patio are more modern one. All look good but the charm finishes there. The rooms lack a lot of maintenance for example they were not able to change a single bulb in three days we were there. Rooms are terrible dark, closets are even darker, they forget to put toiletries or mats beside the bed, the restaurant that used to be a good one doesn't exist any more and they have a very bad breakfast , very slow. Toilets for guests do not have toilet paper or soap. If you are in the second patio and it is raining you may get wet to arrive to your room. They do not have two keys per room and not even a spare reception. Noise is little at the room in the back of the hotel Internet is useless. Personnel is very variable, very friendly the welcome one very useless the one on the departure day. No help with the luggage. The door is closed at night time and it take sits time for someone to come to open to you.
After a wonderful experience in San Miguel de Allende, we spent one night here at the Casona. Here are three bullet points why we don't recommend the hotel: * No hot water. It was lukewarm in the afternoon when we arrived and pretty much non-existent in the morning. * Poor internet access. This was on both my phone and my computer. The Wifi receptor worked; the connection to the internet was at best spotty, timing out on web page loads and on DNS lookups. * Loud fan on the air conditioner (due to poor maintenance) that made for a less than restful night's sleep. (Both the lack of internet and the lack of hot water were confirmed by another guest whom we met at breakfast.) Oh, I forgot the lousy breakfast. "Fresh fruit" was four tired slices of papaya and four small chunks of pineapple (I didn't have any) laid out in a buffet that offered little else. No tortillas -- at a MEXICAN breakfast. No pastries or fresh bread. Not even toast, although there was white bread when we asked. And two eggs made on demand. Our room was comfortable, with a jacuzzi on a mezzanine up a spiral staircase (we didn't use it). None of the rooms have views, but that is a function of the architecture. Our only window opened on the street. Some rooms appeared to have no windows, only doors facing the interior courtyard. I'm not giving the hotel the lowest possible rating. The person who parked our car was nice, although other service was disappointing. They offered some tequila on arrival -- but barely enough to wet the bottom of a small cup. The roof is a rare full terrace in Queretaro -- beautifully maintained. The ambiance is quite nice, with much old architectural detail, although the furnishings are a bit frayed. However, the hotel is quite expensive relative to other properties in the historic center. I'm sure most other places would offer a superior experience at a much lower cost.
The rooms are fabulous, each decorated differently and everything in great condition, very comfortable. The staff is helpful and good, but be aware that there is not always an English speaker working. I had no problems with my limited Spanish, but if you speak no Espanol you could have trouble. If you are traveling for business and just want convenience, you may want to stay elsewhere as the internet connection was only so-so in my room, and the breakfast won't be there at 7 am. If you are just there to enjoy the city and will be on a more relaxed schedule, it's a great and memorable place to stay in a wonderful location.
This is the place to stay for any occasion. Stayed here recently on a business trip and couldn't have been more comfortable. Super large and clean rooms, with great service, in a perfect location. Breakfast is mediocre, but everything else is near perfect. Overall, a magical location in an under rated city.
Held off writing a review until after a min of 3 visits to see if they are consistent. Yes they are higher in price then the other hotels but I believe it is worth the old hacienda royalty feeling to it. Rooms are spacious, clean and the service has been on point every time. Location is key and allows you to walk to almost all the attractions yet they are away from the noise.
- Walking distance to Santa Rosa de Viterbo Temple
- Free English breakfast
- Free WiFi in rooms and public areas
- Free valet and self parking
Located in Downtown Queretaro within a short walk of Santa Rosa de Viterbo Temple, Casona de la Republica Hotel Boutique is within a mile (2 km) of other popular sights such as Aqueduct of Santiago de Queretaro. This 15-room, 4-star hotel has free breakfast, free in-room WiFi, and free valet parking.
Free English breakfast is served each morning from 8:00 AM to noon. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
An LCD TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and the bathroom offers a hair dryer and slippers. Other standard amenities include a minibar and a safe.
Guests staying at Casona de la Republica Hotel Boutique enjoy free WiFi in public areas, a terrace, and a porter/bellhop. If you decide to drive, there's free valet parking. The 24-hour front desk has staff standing by to help with tours/tickets and dry cleaning/laundry.
Reviews from Trip Advisor
81.0% of guests recommend this hotelTotal of 138 reviews