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Browns Boutique Hotel

4.0 star property

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Photo gallery for Browns Boutique Hotel

Aerial view
Lounge
Front of property
View from property
Breakfast served

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
26 Isle Street,, Queenstown, Otago, 9300
  • Place, Kiwi Park
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

King Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Triple

Premium Triple | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Triple

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior King

Superior King | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior King

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Gallery Room

Gallery Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Gallery Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Honeymoon Room

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Browns Boutique Hotel is within a 5-minute walk of popular attractions such as Kiwi Park and Skyline Queenstown. This 10-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Kiwi Park - 3 min walk - 0.2 miles
  • Skycity Queenstown Casino - 3 min walk - 0.2 miles
  • Skyline Queenstown - 5 min walk - 0.3 miles
  • Queenstown Beach - 5 min walk - 0.3 miles
  • Queenstown Mall - 5 min walk - 0.3 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬5 min walk
  • ‪Finz - ‬5 min walk
  • ‪My Thai Lounge - ‬5 min walk
  • ‪Public Kitchen and Bar - ‬5 min walk
  • ‪Smiths Craft Beer House - ‬5 min walk

About this property

Browns Boutique Hotel

Browns Boutique Hotel features free WiFi in public areas, coffee in a common area, and a computer station. Free valet parking is included with your stay. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a library, free newspapers, and a terrace.
32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Balconies, refrigerators, and electric kettles are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Airport shuttle on request
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free valet parking on site
  • Uncovered self parking on site (NZD 10 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 38 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Books
  • Library
  • Ski storage
  • TV in common areas
  • Video library

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Composting
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: NZD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.8 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 5 and younger (only guests older than 5 are allowed)

Property payment types

Important information

Fees

  • Service fee: NZD 12 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 per person
  • Uncovered self parking fee: NZD 10 per day
  • Early check-in fee: NZD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Browns Boutique
Browns Boutique Hotel
Browns Boutique Hotel Queenstown
Browns Boutique Queenstown
Hotel Browns Boutique
Browns Boutique Hotel Hotel
Browns Boutique Hotel Queenstown
Browns Boutique Hotel Hotel Queenstown

Frequently asked questions

What can I see within easy reach of Browns Boutique Hotel?

This hotel is situated in Queenstown City Centre, just steps from Queenstown Mini Golf and Fear Factory Queenstown, and within a short walk of Skyline Queenstown. You'll also find Kiwi Park and Steamer Wharf less than a mile away.

Is there parking available at Browns Boutique Hotel?

Yes, valet parking is offered for free at the hotel. Self parking is available for NZD 10 per day.

Are there luxury amenities available at Browns Boutique Hotel?

Yes, some luxury features of this hotel include an al fresco restaurant, a free manager's reception, and free valet parking.

Does Browns Boutique Hotel have a casino at the property?

No, Browns Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Browns Boutique Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Browns Boutique Hotel?

This boutique hotel offers many amenities for couples such as an al fresco restaurant and proposal/romance packages with some guestrooms featuring champagne service.

Does Browns Boutique Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Browns Boutique Hotel have a restaurant that serves breakfast?

Yes, Browns Boutique Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Browns Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at Browns Boutique Hotel.

Does Browns Boutique Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Browns Boutique Hotel?

The closest major airport to Browns Boutique Hotel is Queenstown Intl. Airport (ZQN), which is 5 mi away (14 minutes by car).

Are there rooms with balconies at Browns Boutique Hotel?

Yes, every guestroom at Browns Boutique Hotel comes with a balcony and some offer mountain views.

Browns Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 105 out of 121 reviews
Rating 8 - Good. 11 out of 121 reviews
Rating 6 - Okay. 3 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 0 out of 121 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, warm rooms and run by friendly and considerate hosts.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is a perfect combination of good hospitality and the fact that if you want to be left alone, that's respected.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Excellent location, parking on site, great service, and nice and warm for the winter months. It is a friendly and welcoming place to stay and you have a much more personal experience than if you stayed in a large corporate hotel.
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Browns is really lovely and the owners are delightful, friendly and helpful. Would recommend!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place perched on the mountainside overlooking Queenstown. It’s only a couple minute walk to central Queenstown. Very friendly and helpful proprietors. Fabulous view on the balcony.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Road works tricky tho
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect retreat

What an amazing boutique hotel. We thoroughly enjoyed the quiet boutique feel. Amazing bed. Amazing views of Queenstown and the surrounding area. The added touches were excellent. Lovely big room with excellent bedding. Easy walk into the centre of Queenstown. Continental breakfast was excellent. Peter and Christine were lovely hosts. We would definitely stay here again.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Rodney

Liked: Staff & service, amenities, property conditions & facilities
On a 3 day stay my room was not serviced once. They said every 2 days. That’s pretty poor
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Cemile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved!!!

The amount of attention to detail at this hotel is absolutely incredible! You can tell that someone has put so much thought into every corner of this lovely little boutique, from fresh baked Anzac biscuits to makeup remover satchels. My room was immaculate. The mattress was comfortable. The view was lovely. The location was ideal. There's also a comfy lounge area, some tables outside, and a bright breakfast room.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Browns

Exceptional property! Hope to go back! Peter Ray was a gracious host!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel owner is a very friendly couple. The style of this hotel is really nice, makes you feel living in a warm and beautiful home back to 80s.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

TrishA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. On arrival was personally greeted and given a tour of the important features of the hotel. Very comfortable rooms, well appointed and even included hand made biscuits and chocolate fish !
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in Queenstown

Lovely hotel....more personal than the bigger hotels. In a great location with fantastic views. The room was spotless, very well equipped and the beds are so comfy. Really enjoyed our stay. Will definitely be staying again!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming B&B with comfort of home

Nice location with beautiful view of mountains from terrace. Room was wonderful with a delicious breakfast. Felt like we were in a villa in Italy while in Queenstown.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Nakai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

心温まるホテルです

オーナーとスタッフ全員のサービスと心配りが完璧でした。お部屋も素敵で、ワカティプ湖と街を望むことができ、朝晩で移り変わる景色が美しかったです。最も印象的だったのは朝食です。旬の食材や新鮮な野菜を使ったtoday’s specialは最高です。フルーツサラダやヨーグルトも美味しいです。ダイニングルームは居心地がよく調度品も素敵で、また、いつでも美味しい紅茶などの飲み物がいただけて寛げる場所でした。必ずまた泊まりたい場所です。
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, fantastic location, easy walk to center of town. Very friendly staff and the most amazing breakfasts!
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Elisabet M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Perfecta atención , locación y la atención muy esmerada.El desayuno espectacular.
Stayed 5 nights in Oct 2018
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, fantastic breakfast meals and service.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Comfortable

Very comfortable environment, 3 minutes walk away from the town centre but still nice and quiet. Paul and Frankie are great operators and will definitely stay here next time I'm in QT. Even allowed me a late check out so that I could leave for my 1pm flight straight from the hotel. Cheers!!
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay.

This hotel is simply wonderful. Nothing was too much trouble for Franky, and all staff we met were helpful and engaging. Our bedroom was beautifully decorated, with views over the town below.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to the centre of town. Friendly staff, especially Frankie with breakfast every morning.
Stayed 7 nights in Jul 2018
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Boutique Hotel in every aspect !

We were very pleased and satisfied with this hotel in every aspect. The staff is very friendly, professional and passionate for what they do. Every room is taken care with detail, since the bedding, towels, pillows and toiletries to different kinds of tea, coffee, hot chocolate, cookies and cups of wine in room. The breakfast time you cannot skip, you have the option of a continental breakfast for those in a hurry or you can wait for the day special or any cook to order you wish and they will bring you this beautiful decorated plate to enjoy. Also, every room has a balcony with a beautiful view to Queenstown lake with the mountains in the background that even in the winter you want to spend some time there. The hotel location is also a plus since you do not need a car to go to town, you just walk 2 blocks down and you are already there. The only The only thing a could recommend to make it 100% is a washer and dryer available for the guests
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hosts

The kindest most helpful hosts. Great location I missed out on the community breakfasts because I was there in off season. The owners couldn’t have been any kinder and more supportive and accommodating. My room had fantastic views of the Remarkables. Great value ! 5/5 recommended
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and warm. Yummy breakfast. Great facilities.
Stayed 1 night in May 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot

The host and hostess at Brown's Boutique Hotel was the icing on the cake to our stay in Queenstown. This location is operated more like a quaint countryside inn with the owners catering to almost need. The custom made to order breakfast was the perfect start to every day. If we are back to this part of the world, it wouldn't be as grand without staying here again!
Stayed 4 nights in May 2018