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Bávaro Princess All Suites Resort Spa & Casino All Inclusive

4.0 out of 5.0

Recent guest reviews

everything was great. The only downside was that they were doing some construction to raise the road that had flooded because of the last hurracaine

Wonderful Hotel, especially for those who love the amimals. The hotel offers you the unique experience of being able to feed them all the time. Among them you have Peacocks, Geese, Flamingos, Turtles, Fishes, among other exotic birds. You can not ignore the good and professional attention of the staff. The hotel is close to almost everything and has a casino to my personally I like and recommend it.

Room is great, there was a construction going on in resort and you have to walk around to get to lobby and restaurants. Food is really bad (all restaurants) and staff is not friendly. Overcrowded for buffet breakfast and lunch so food stations were always short. Not returning here.

Great hotel! Excellent staff! Excellent service! Very clean considering they just had a hurricane

This could be very nice hotel but because of staff and food that they offer it's not. Most of the staff, especially reception and check in/out staff are not nice and very arrogant. I don't want to go through details let's just say that was disaster. Breakfast is the only meal that can pass but lunch and dinner it's really bad...

Staff makes the resort. Very outdated in desperate need of remodeling for rooms and overall paint on exterior. Lounge and platinum beach lounge furniture old and raggedy. Food was ok. Not worth the money they charge for Platinum suites

The beach was great. We paid extra for the upgrade so we could make reservations at the restaurants. The third night there I found a fly cooked into my food. They tried to get me to sign a nondisclosure in return for a lobster dinner but I declined. The service at the restaurants are also horrible. My husband had to wait for twenty minutes for white wine. There are also people trying to sell you things the entire time you are trying to relax.

This resort exceeded all of my expectations, as well as those of my companion. I'd been to one all-inclusive resort in the past (not in DR) and this experience was in a whole different league. No selling for timeshares, or anything. Everything was well appointed - the lobby and lounge areas, the rooms, the grounds, the restaurants. The staff were friendly and helpful. At dinner you could go to the buffet off the lobby, or choose one of several restaurants which were more akin to four star dining in the US - beautifully decorated, white tablecloths, menu ordering, exceptional food presentation. Some people might be annoyed that there is only WiFi in the lobby and if you can get on the speeds are very slow (<0.2 Mbps), but I'm on vacation and the internet is the last thing on my mind. It got to the point where we joked about hoping to find something to be angry about. But, we left with no complaints. Not only would I visit again, I've been telling everyone what a fantastic vacation we had.

Food was OK could be better. We wait so much always for drinks at buffet restaurant. Beach a lots of seaweed. is cool for rest..and relax...

I stayed for 5 days and really enjoyed myself. The beach was very nice but every once in while someone comes around trying to sell you something. I had a bungalow room that was perfectly situated. Only a 5 minute walk to the beach, pool and all the restaurants. I found a short-cut to the main lobby by cutting through the Eco-walk bridge that was awesome to walk through especially at night when it was completely dark with only a few dim lights on the bridge. It was literally like a 7 minute walk from my room to the lobby. I don't think anyone knew about the Eco-walk short-cut because I never saw anyone else which was also awesome. The casino was ok. It was very well light with a disco in the back. All the restaurants had great service and the food was pretty good. The main lobby is very big and is the happening place at night with show performances and is the only place to get free WIFI.

We were a group of 4 women, arrived on 7/21/17 and stayed for 5nts. Check-in process was fine. The rooms need a fresh coat of paint and the towels need replacing altogether. The towels were very thin and worn out. The hotel grounds were lovely with peacocks, turtles, parrots, ducks, swans and fish pond. As for the food, the buffet is the way to go. The seafood restaurant, "Pescador" was less than desirable. The presentation of the food was nice but the food was terrible. The steak restaurant, "Gaucho" was pretty good. All of the restaurant staff were super friendly and accommodating. The restaurant staff, especially at the buffet with a special shout out to "Amarelis"were awesome. Customer Service/Client Services needs a vast improvement. You are advised to dial ext.3000 for Client Service but every time we called it went to an automated recording. I had to dial every other extension given to get someone on the line and the phone would ring for a long time before it was answered. I called to ask for a bath towel because maid did not leave one when she cleaned the room. I had to wait an hour for a towel to be delivered. I experienced attitude from the man who answered the phone. I told him I've been calling and nobody answers the phone and don't have a towel to shower. He replied, that's not true because I just answered your call now. Incredible! The AC unit went bad and we didn't have AC in the room for a day and 1/2.

We were 13 and 11 got sick from the food. The rooms are nice but they have to do a better job with the bed sheets. All of them had blood on them. We asked them to be changed twice and the new ones would also come with blood... I go every year and to be honest I won't be returning.

The most digusting and poor quality of food at each of the restaurants, truly should be ashamed of themselves. The pool looks ancient and the grounds themselves are poorly mantained. Just black dirt around most of bushes and plants, truly ugly and cheap looking. Grass half dead and unruly around edges. Pics of this place are deceptive. From the lobby to the pool to the beach they try to sell tours. Atm didnt work the entire stay but they conveniently had a money exchange that charged 25%. Pathetic third world scam. Save your money and go to a better resort and destination.

The hotel needs some improvements. Very nice location.

Great staff! Enjoyed myself and would return for another stay!

Nice place I'm visiting with my family sometime next year

Beach is nice,. Food ok. Too much noise. Too many insects bites in room. Also rooms smelled strongly. Flys over food at buffet . The food didn't taste good, not going back for sure

It was either raining hard a week before we got there or a water line burst, because parts of this large resort was flooded out with about a foot of water. The resort had a bunch of shuttles driving people around from back of resort where the lobby is to the front where the beach is. It was quite annoying honestly. We had the platinum pass which made it nice, as they house you up front by the beach. They also have a platinum lounge with a cafe. The beach was very nice and the water as well. Food at the buffet was not too bad, but they have lots of restaurants on site which serve very good dinners. They have a play area for kids which is a good look for those families with kids. Overall i liked this place, but didn't love it.

Nice Hotel, but some rooms, especially on the ground level, get a lot of outside noise from the staff and from the transportation to and from the lobby. Also, when it rains, like it did when we were there, you have no way of getting to breakfast, because all of the paths are flooded with thigh deep, stinking of raw sewage, water. Also, when in the lobby during the day and everywhere on the property, you constantly being hounded by people selling timeshares etc. Really Bad !!! The beach is beautiful and clean and again, all day long your are being pestered by people selling all kinds of crap nobody needs. All in all it is a nice place, but there are a lot of nuisance issues.

Room options

Honeymoon Suite, 1 King Bed (Spa)

King 1 | Sleeps 2

Suite, 1 King Bed (Platinum)

King 1 | Sleeps 4

Superior Super Saver

King 1 | Twin 2 | Sleeps 4

Guest reviews for Bávaro Princess All Suites Resort Spa & Casino All Inclusive

Everyone (30) Couples (45) Family (21) Other (9) Friends (7)
5

great stay

Everyone

everything was great. The only downside was that they were doing some construction to raise the road that had flooded because of the last hurracaine

By , from Long Island New York on Nov 9, 2017

Review comment responded on Nov 13, 2017

We are glad to hear that you enjoyed your stay with us. We congratulated on your behalf our personnel of our hotel for helping to make your stay memorable. We will look forward to welcoming you back again. In our hotel we are honoured to have customers like you. Comments like yours give us strength to continue on our way, thank you for your warm words of support and encouragement, your message will be communicated to all staff to share the joy I felt when reading it. Thanks again.

4

beautiful

Everyone

Wonderful Hotel, especially for those who love the amimals. The hotel offers you the unique experience of being able to feed them all the time. Among them you have Peacocks, Geese, Flamingos, Turtles, Fishes, among other exotic birds. You can not ignore the good and professional attention of the staff. The hotel is close to almost everything and has a casino to my personally I like and recommend it.

By , from chicago on Nov 6, 2017

Review comment responded on Nov 13, 2017

We are glad to hear that you enjoyed your stay with us. We congratulated on your behalf our personnel of our hotel for helping to make your stay memorable. We will look forward to welcoming you back again. In our hotel we are honoured to have customers like you. Comments like yours give us strength to continue on our way, thank you for your warm words of support and encouragement, your message will be communicated to all staff to share the joy I felt when reading it. Thanks again.

3

ok hotel but food is awful

Everyone

Room is great, there was a construction going on in resort and you have to walk around to get to lobby and restaurants. Food is really bad (all restaurants) and staff is not friendly. Overcrowded for buffet breakfast and lunch so food stations were always short. Not returning here.

By , from Miami on Oct 30, 2017

Review comment responded on Nov 2, 2017

Thank you for taking the time to write your comments to us regarding your stay at our. We were concerned to learn we did not completely fulfill your expectations and we deeply regret the inconveniences you encountered. We are deeply sorry about the bad experience with the food choices you found during your stay; we are working very hard to improve them, and as per our different customer satisfaction surveys, this is a point that we are achieving step by step, though it is very hard for us realizing that we are still too far to meet your expectations. Food, as you may know, is the most difficult chapter in the Hospitality Industry, as you may find as many opinions as guest you may host, but for all of us, satisfaction of each palate is the main goal, and you can believe we are not going to give up on it.

5

best honeymoon i could have asked for.

Everyone

Great hotel! Excellent staff! Excellent service! Very clean considering they just had a hurricane

By on Oct 18, 2017

Review comment responded on Oct 20, 2017

Dear Guest. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

3

nice hotel but need better food/staff

Everyone

This could be very nice hotel but because of staff and food that they offer it's not. Most of the staff, especially reception and check in/out staff are not nice and very arrogant. I don't want to go through details let's just say that was disaster. Breakfast is the only meal that can pass but lunch and dinner it's really bad...

By , from Miami on Oct 4, 2017

Review comment responded on Oct 6, 2017

Dear Alex. Thank you for sharing a review of your holidays at our hotel. We appreciate you for having chosen our hotel as your holiday destination. On the other hand we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

2

outdated princess

Everyone

Staff makes the resort. Very outdated in desperate need of remodeling for rooms and overall paint on exterior. Lounge and platinum beach lounge furniture old and raggedy. Food was ok. Not worth the money they charge for Platinum suites

By on Sep 17, 2017

Review comment responded on Sep 19, 2017

Dear Guest. Thank you for sharing a review of your holidays at our hotel. We appreciate you for having chosen our hotel as your holiday destination. On the other hand we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

2

fly in my food

Couples

The beach was great. We paid extra for the upgrade so we could make reservations at the restaurants. The third night there I found a fly cooked into my food. They tried to get me to sign a nondisclosure in return for a lobster dinner but I declined. The service at the restaurants are also horrible. My husband had to wait for twenty minutes for white wine. There are also people trying to sell you things the entire time you are trying to relax.

By on Aug 31, 2017

Review comment responded on Sep 2, 2017

Dear Guest. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

5

just awesome

Everyone

This resort exceeded all of my expectations, as well as those of my companion. I'd been to one all-inclusive resort in the past (not in DR) and this experience was in a whole different league. No selling for timeshares, or anything. Everything was well appointed - the lobby and lounge areas, the rooms, the grounds, the restaurants. The staff were friendly and helpful. At dinner you could go to the buffet off the lobby, or choose one of several restaurants which were more akin to four star dining in the US - beautifully decorated, white tablecloths, menu ordering, exceptional food presentation. Some people might be annoyed that there is only WiFi in the lobby and if you can get on the speeds are very slow (<0.2 Mbps), but I'm on vacation and the internet is the last thing on my mind. It got to the point where we joked about hoping to find something to be angry about. But, we left with no complaints. Not only would I visit again, I've been telling everyone what a fantastic vacation we had.

By , from Monterey, CA on Aug 24, 2017

Review comment responded on Aug 28, 2017

Dear Miles. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

4

good hotel

Everyone

Food was OK could be better. We wait so much always for drinks at buffet restaurant. Beach a lots of seaweed. is cool for rest..and relax...

By , from Puerto Rico on Aug 21, 2017

Review comment responded on Aug 25, 2017

Dear Cruz. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.

5

good place to relax disconnect.

Everyone

I stayed for 5 days and really enjoyed myself. The beach was very nice but every once in while someone comes around trying to sell you something. I had a bungalow room that was perfectly situated. Only a 5 minute walk to the beach, pool and all the restaurants. I found a short-cut to the main lobby by cutting through the Eco-walk bridge that was awesome to walk through especially at night when it was completely dark with only a few dim lights on the bridge. It was literally like a 7 minute walk from my room to the lobby. I don't think anyone knew about the Eco-walk short-cut because I never saw anyone else which was also awesome. The casino was ok. It was very well light with a disco in the back. All the restaurants had great service and the food was pretty good. The main lobby is very big and is the happening place at night with show performances and is the only place to get free WIFI.

By , from Queens, NYC on Jul 29, 2017

Review comment responded on Jul 31, 2017

Dear Dennis. Thank you for sharing a review of your holidays at Bavaro Princess. We appreciate you for having chosen our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. We hope to be your host on your next trip to the Caribbean. Cordial greetings, J. De La Vieja General Manager Bavaro Princess All Suites Resort, Spa and Casino.