The condo is beautiful- tastefully furnished and the location is great. There were several issues with the mgt company and I would not rent a place again if they managed it. We knew the condo was ready, yet they would not allow us in. It was below freezing, the airlines lost our luggage that had our parkas, hats, gloves etc and even so, “the policy is, no early check in or late check out” we were told. there was no compassion, no understanding etc. We waited almost 2 hours before we could check in. There isn’t a comfortable lounge area, which may have helped. Also, we wanted to change our dates, not get our $$ back, just change the dates because of a death from Covid, but they would not do that. So instead of the 6 people who were to come with us, it was just my husband and I. Again, no compassion, no understanding. If I were the owner, I would rethink my hiring that company.
Otherwise the condo was good. A drawer that held the cooking utensil’s was stuck closed and even though we reported it, and needed the items in it to cook, it was not fixed. The windows were very dirty and therefore our view was hazy.