We stayed at AquaVista, room 604-E. We checked in July 23rd and checked out July 27th. Our time spent on the beach and at the pool with family was great. Outside of that, it was very disappointing unlike any other time we've spent at vacation condominium rentals. Below is a list of issues we dealt with of which I am also going to share directly with Sand Seeker Vacations:
1) Entering the building from the road was a nightmare. There weren’t any signs to indicate how to access the gate to enter the establishment
2) There was a clogged tub (would not drain - called maintenance and they promptly repaired)
3) There was a broken toilet roll dispenser
4) Some of the plates in the cabinet were dirty
5) There was a broken rocking chair in living room
6) The front door was difficult to lock (in some cases, we couldn't lock it)
7) There was a dirty sheet on the master bed (I can share a picture of it with you upon request)
8) There was construction everywhere at our building making travel throughout the unit a hassle to avoid construction equipment
9) There was only one of two elevators operational in our building upon arrival; we had to wait on the good elevator at times due to construction people using it to haul equipment (they should be required to use a freight elevator)
10) The only working elevator stopped working from Monday evening thru Tuesday after lunch before it was repaired (our room was on the sixth floor which made transporting 2.5-year-old twins along with beach equipment very difficult carrying them up and down the stairway)
11) Parking was very limited without parking offsite. About 25% of the parking at our building was taped off due to construction so we didn’t always get to park even one vehicle at the unit. Overflow parking was across the street but to get there required walking thru road construction as well as condo construction. This was very inconvenient, especially with 2.5-year-olds. This is quite unsafe especially after nightfall. We spent a lot of money for a family vacation but had to endure and work around all of the obstacles. Had we been made aware of this prior to booking, we could have made other plans.
Given all that we’ve had to deal with during our stay, I’d like to ask for 50% refund. I’ll be glad to talk to someone direct if you prefer. Please reply by email and/or call at 423-413-2529. Thank you for your understanding.