So, I have to say that the hosts were amazing. They answered all of our questions and responded very quickly. You really could not have asked for better hosts. That being said, you were disappointed about a few things:1. The pool was not heated. We paid an extra 200 to change weekends (which the host accommodated us for as we had booked a different weekend initially. We are very happy with how accommodating they were), so we were pretty sad that it was ice cold.2. The internet did not work/the password was incorrect. I was not bothered by this because I wanted to unplug, but my mom was a little frustrated that she could not access the internet during our stay.3. The golf cart didn't work. It was bone dry and not charged. So, we charged the golf cart and filled it up with gas and tried everything the host suggested, but we could not get it to work.4. The floors were very dirty. We found old dog food and our feet were black if we did not wear socks.5. We had issues with the doors. We couldn't get the front door code to work (thankfully the host helped us with the key)6. The towel bars were not really strong enough to hold a towel. Overall, though, the unit was clean and smelled good! It is in a great location and the amenities are wonderful. It was a peaceful and pleasant stay despite a few disappointments.