Had a an issue with the air conditioning. Had to ask more than once for a fix.
I reserved one of the expensive room which is multiple king bed at 2nd floor balcony view. the reception gave me the one of the cheapest room. i just warned him and show my reservation. he told me there is no room like that. i don’t know who cheated me :( he just gave me different room but it is not compatible with my reservation:(( i just would like say i think other stuff was good!
Chec in was slow and they really didn't care
Loved the Pool area
Great place to come and relax with family or friends in the hot mineral water pools and the spa great service with to many choices to do , the restaurant good food, friendly and safe
Good value for the money. Obviously it’s an old resort and has seen better times, but it’s clean, rooms are spacious and well kept. The various pools, jacuzzi and surroundings are pleasant.
The several mineral pools, they’re different temperatures you can go from one to another, the people there are all nice
The villas and homes are excellent. I strongly recommend
Awesome mineral water hot tubs and pools!
We love that the pools are open 24 hours.
Liked only Hot Springs water. Im not sorry but the pictures you have isn't what you will get false advertising....The rooms are dirty, smell of old, the door frames were literally dirty, our door would jam to open/close. The mattress 1 bed was higher than the other, our shower handle was coming off there was no service in the pool area The "lifeguard" had a sweaterand black jeans w sneakers was she jump in like that had something happened to top it had 2 teens with me, 1am our neighbors decided they needed to be in a loud competition because these walls you could hear them having Sex (hood 4 them) but really did I pay to hear that or to enjoy a nice weekend w Family in a quiet room....This Hotel says Resort; It is not a Resort this Entire place needs a total major Upgrade everything..!
The staff was not friendly at all, did not feel welcomed there from the beginning. The room we got had the faucet broken water kept running slowly without being able to stop it . The tub faucet was dripping , and the fan on the top had no cover -and did not work . Honestly it looked like a run down place . The security came tat the pools to check on us if we belong there like we were intruders . Not a welcoming place at all .
Good place for kids and family
Miracle Springs Resort & Spa places you next to Miracle Springs Spa and within a mile (2 km) of Sand to Snow National Monument. This 110-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11:30 AM.
Guests can expect to find free WiFi and 40-inch flat-screen TVs with cable channels and DVD players. Bathrooms offer spring water baths and hair dryers. Kitchens, free local calls, and ironing boards are other standard amenities.
Guests of Miracle Springs Resort & Spa enjoy a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this hot springs hotel include 7 spa tubs, a sauna, and free WiFi in public areas.
Had a an issue with the air conditioning. Had to ask more than once for a fix.
I reserved one of the expensive room which is multiple king bed at 2nd floor balcony view. the reception gave me the one of the cheapest room. i just warned him and show my reservation. he told me there is no room like that. i don’t know who cheated me :( he just gave me different room but it is not compatible with my reservation:(( i just would like say i think other stuff was good!
Sorry for this confusion, we are happy to help if you would like to get credit for the next stay. Also it would help us understand the problem details. We are glad you enjoyed your visit and hope to see you on the next stay.
Chec in was slow and they really didn't care
Loved the Pool area
Thank you for letting us know, we are happy to strongly encourage better service in the future towards all our valued Guests!
Great place to come and relax with family or friends in the hot mineral water pools and the spa great service with to many choices to do , the restaurant good food, friendly and safe
Thank you for leaving us a review!
Thank you for your review !
Thank you so much, we are happy to see you enjoy your stay.