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Miracle Springs Resort & Spa

3.0 out of 5.0

Recent guest reviews

Hotel was kind of run down which was disappointing. We found pubic hairs on the sheets when we lifted the covers. But the view and the hot spring waters was amazing!

Again, we had a great time. Extra step everywhere just ask. TY, folks for the pleasant time.

I usually stay in a 5 star hotel but it was stagecoach weekend, so this was the only room available. It was a standard room but nice. The only thing I would up grade is the bathroom shower and curtain was plastic old and run down and the tables and chairs in the outside Restaurant were old and falling apart.

Great stay! Love the pools! Rooms could be updated.

Pleasant stay. no issues, but hotel staff needs to enforce no smoking rules in the pool area.

Was great I'll be back hotel and hot springs fab. Staff very friendly. Food good. Liked everything.

Miracle Springs delivered with an excellent staff, a spacious and clean room, and beautifully landscaped property.

Good restaurant on site. Reasonable prices for food and drink.

Pools were great. Quiet and peaceful. Clean. Nice location. Staff was in short supply at front desk at check in and check out. One person - he needed help and the 2 girls at the spa desk were too lazy to walk across the room to help him. Felt bad for him. I was charged for a room service meal i did not order - took 15 min to convince him it was not my room charge. He did credit my acct.

Only one person help with check in at 4:00 pm (check in time) and at least 10 people in line. Room definitely need some face lifting, lighting is not enough, bed is kind soft also has some odd smell. However there are lots of Pools, Pools availability and cleananc is the high light.

The location is due for a renovation in my opinion. The restaurant was decent but everything else was average at best.

There wasn't much besides the pool and the tortellini a the restaurant that I would recommend. When the rest of my party checked in, they were greeted with rude personnel at the desk that threw up as many road blocks as they could, regardless of the fact that the check in process included notes and a phone call ahead of time about the group checking in. The rooms and furniture were old in the rooms and lobby, The bathroom had mold in the grout on the floor and the shower. The shower did not drain. On the second day there, the maids only made the bead. They did not touch the bathroom. The rug and a rip in it and was old and buckling. At the restaurant, we had to go to the bar to get our own drinks as the waiter took almost 10 minutes to come to our table (we had to ask another waiter to find her). The bus boy was great and the bar tender was nice. Checking out proved to be a hassle at the front desk as well. Poor customer service in an aging, dirty hotel. The hotel was in an obscure, dirty part of town that had a lot of police presence. They offered a voucher for one night for our troubles, but why would I want to go back there?

We were very disappointed to hear Orbitz charged four times the regular hotel rate! Shame on you.

We came to the area to go to the Indian Wells tennis tournament. This place was the only thing I could find that had a reasonable rate. The beds were comfy and the water was hot instantly. And it was fun to go into the hot springs pools. But dated and run down is a fair description for the property & the room. Too bad they don’t have the capital to do some repairs and updating.

Very comfortable hotel, and the water is fantastic! I've come with children and without, and had a wonderful time either way. I love that there's no sulfur smell from the springs! Very relaxing and refreshing! 💜

We absolutely loved the mineral pools. There are multiple types and though open 24 hours, we didn’t hear anyone at night. The hotel is old. It could use a face lift for sure. Staff was very friendly and professional. The restaurant was okay. Much like other reviewers have mentioned, the knowledge base of a nice steakhouse is missed all around here. The breadsticks were definitely 3 days old and reheated. The steak was charred to death and soaked in wine. Though a nice flavor with the wine, it was way too much and the char was awful. A steak should never taste like charcoal. Overall, the pools are the only reason we would return. It’s a 20 minutes drive off of the interstate and not in the nicest area.

OK, I'll start with what I liked: Multiple hot tubs and a good view of Mt. San Jacinto. And now for what was wrong. So many things that I should have stayed and complained and would have rightfully gotten free credit to stay another night for free but I had to get out of there to get to work on time. If they or Orbitz is reading this, I would like to be credited. Maybe housekeeping didn't get the memo that the previous clients had checked out because when we arrived to our room: 1) there were still dirty towels in the bathroom and on our patio 2) the bathroom was dirty. There was still makeup in the sink and it obviously hadn't been cleaned 3) the TV in the room was on 4) the patio door was open and it was a particularly cold night 5) the beds were made, but it didn't seem like it was fresh sheets... I hope they were, but I doubt it 6) there was still leftover food in the fridge from the previous clients 7) there was an open bottle of alcohol in the cupboard (which is fine, it was just more evidence that the room hadn't been cleaned) 8) our room went out to the pools but there was some work being done and a hole had been dug and covered with wood and lounge chairs so we wpuldnt fall in the hole. We were still able to get around that and access the pools, but the really annoying thing was that they were out there working on it in the morning while I was trying to sleep in and it would have been great if they'd waited until 11am checkout time.

Check in was smooth although the front desk person was not that friendly. In the room, Refrigerator was not hooked up, which we did of our own. TV was not working, person showed up after 2 hours at around 10PM, changed the cable box and left without finishing the programming. Which eventually didn't worked at this point we didn't had energy and time to call the person again. Restroom door lock was not working. Called room services to deliver tea bags, which was never delivered. We fully enjoyed the hot springs pool, there are many so no crowding.

Great owner and staff. I booked this place for my mother who insisted on staying there again. She went a few years ago and liked it so much she had me book it again

Bed was uncomfortable. I could hear everything word the people in the next room said. The hotel could use a upgrade but over all fine. Frig In the room is nice. Hot tubs were nice. Plan to go back.

10625 Palm Dr Desert Hot Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within 2 miles (3 km) of Desert Hot Springs Town Center, Miracle Springs Resort & Spa places you within a few miles (5 km) of Cabot's Pueblo Museum. This 3-star hotel has 110 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. Palm Springs Air Museum and Palm Springs Aerial Tramway are also within a 30-minute drive of this Desert Hot Springs hotel.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11:30 AM.


Rooms

All 110 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

At Miracle Springs Resort & Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this hot springs hotel include 7 spa tubs, a sauna, and free WiFi in public areas.

Room options

Suite, 1 King Bed, Mountain View (Mini Suite)

King 1 | Sleeps 3

Suite, 1 King Bed, Poolside (Mini Suite)

King 1 | Sleeps 3

Room, 1 King Bed, Mountain View

King 1 | Sleeps 2

Room, 1 King Bed, Pool View

King 1 | Sleeps 2

Guest reviews for Miracle Springs Resort & Spa

Everyone (48) Couples (44) Business (5) Family (32) Other (6) Friends (17)
3
Everyone

Hotel was kind of run down which was disappointing. We found pubic hairs on the sheets when we lifted the covers. But the view and the hot spring waters was amazing!

By , from New York on May 19, 2018

Review comment responded on May 23, 2018

Hi Laila, We are glad that you enjoyed the springs. Mineral waters are truly miraculous. We clean each bedding set entirely and attribute the experience to a occurrence during your stay. We are hopeful that you will try us again, please see the manager Krystal for a complimentary stay .

5
Everyone

Again, we had a great time. Extra step everywhere just ask. TY, folks for the pleasant time.

By , from Los Angeles on May 19, 2018

Review comment responded on May 19, 2018

Thank you

4

nice

Everyone

I usually stay in a 5 star hotel but it was stagecoach weekend, so this was the only room available. It was a standard room but nice. The only thing I would up grade is the bathroom shower and curtain was plastic old and run down and the tables and chairs in the outside Restaurant were old and falling apart.

By on Apr 30, 2018

Review comment responded on May 19, 2018

Thank you for leaving us a positive review. We will look into any corrections you mention so future Guests will not share your experience.

3
Everyone

Great stay! Love the pools! Rooms could be updated.

By on Apr 3, 2018

Review comment responded on Apr 11, 2018

Thank you!

3

ok hotel.

Everyone

Pleasant stay. no issues, but hotel staff needs to enforce no smoking rules in the pool area.

By on Apr 1, 2018

Review comment responded on Apr 2, 2018

Thank you for letting us know, we will ensure these areas are maintained for future enjoyment.

5
Everyone

Was great I'll be back hotel and hot springs fab. Staff very friendly. Food good. Liked everything.

By on Mar 30, 2018

Review comment responded on Apr 2, 2018

Thank you for great review! We are very glad you enjoyed your visit at Miracle Springs.

5
Everyone

Miracle Springs delivered with an excellent staff, a spacious and clean room, and beautifully landscaped property.

By on Mar 27, 2018

Review comment responded on Mar 28, 2018

Thank you we love having you and please come again soon!

4
Everyone

Good restaurant on site. Reasonable prices for food and drink.

By on Mar 24, 2018

Review comment responded on Mar 28, 2018

Thanks we hope you will visit again soon! Glad to have you enjoying the Capri.

4

8 hot spring pools

Everyone

Pools were great. Quiet and peaceful. Clean. Nice location. Staff was in short supply at front desk at check in and check out. One person - he needed help and the 2 girls at the spa desk were too lazy to walk across the room to help him. Felt bad for him. I was charged for a room service meal i did not order - took 15 min to convince him it was not my room charge. He did credit my acct.

By , from nj on Mar 21, 2018

Review comment responded on Mar 22, 2018

Thank you for the review. Our peaceful location is very comfortable for mineral waters and relaxation and healing. Our desk agents are very committed to ensuring that your every detail in your stay is correct. I am glad he was able to assist you with the check out. We will consider more agents during time like these.

2
Everyone

Only one person help with check in at 4:00 pm (check in time) and at least 10 people in line. Room definitely need some face lifting, lighting is not enough, bed is kind soft also has some odd smell. However there are lots of Pools, Pools availability and cleananc is the high light.

By on Mar 20, 2018

Review comment responded on Mar 22, 2018

Thanks our property is very well maintained and spacious. The mineral springs will send you to bliss. We will look into this areas and resolve them immediately with renovations on rooms and checkin assistance.