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DoubleTree by Hilton West Palm Beach Airport

3.5 out of 5.0

Recent guest reviews

I like the Service on the room and the attetion at the fron desk

Love it. The hotel room was clean the bed was soft and comfortable the housekeeper was nice so was the staff

I had an issue with the AC unit that was never resolved. Only when I was checking out did the front desk employee ask, “Didn’t they offer you a different room?”. No they did not. The other issue was house keeping. The first 4 nights the room was cleaned well. The last 2 seemed as if they threw the bed together and that was about it. The room was a little dated and didn’t have any USB ports.

Hotel needs to be renovated very old a hallways smell damp

Nice place would stay again. Service was good appreciated the friendliness

Good and convenient location from the airport. Nothing special about the room, furnishing and service. Lower priced hotels are just as good, Hilton's lower priced Hampton Inn is better.

Close to airport. Good staff. Great price too! Can’t beat it if you want a convenient hotel to stay at.

Very nice hotel for a reasonable rate. Convenient location. The room is super clean, the bed is comfortable. Bathroom is small but very clean. Elevators are very slow but you can always use the stairs if in a hurry. Overall, a very pleasant stay. Will be returning.

No issues. Great place. Friendly staff clean and neat place

Very enjoyable stay, the staff was helpful and friendly.

Did a quick wknd getaway with my boyfriend and had a wonderful time. The hotel was lovely and the staff very friendly. No complaints!

Customer service was good ppl nice and loved the cookie

Didn't have any problems. The cookies they give you when you check in are amazing! Only thing I suggest is they should tell you about the down payment you have to put down before you arrive at the hotel so you are prepared to do so. Also breakfast should be complimentary. Other than that great hotel and everything is very close to hotel!

I liked the location and amenities at this hotel. My stay was scheduled for three nights. Upon entering my room for the first time, I immediately wrinkled my nose at the smell. It is tough to describe, sort of musty/moldy in the bedroom, with a stronger odor in the bathroom. After a while i almost got used to it, but it never went away, and every time i would leave the room and the then come back, my nostrils were affronted anew. My experience for the duration of my stay was otherwise as good as I could have hoped.

It was very clean and we were happy with our stay especially at the price we paid.

Great cookies and very comfy beds!! It was very quiet and peaceful and the employees were great too.

My stay was nice. The staff is ok. The restaurant ok. I may or may not stay there again. I would give them 3 stars.

A great comfortable place at a good value. I stayed a single night arriving late and leaving early, but this place is convenient, simple, and pleasant.

Good food in the restaurant, attentive staff and, of course, the famous warm cookies... Also not really exorbitant prices at the snack shop. Rooms had a nice size fridge, but microwave is in the lobby.

1808 S Australian Ave West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

DoubleTree by Hilton West Palm Beach Airport places you within 2 miles (3 km) of popular sights like CityPlace and Palm Beach County Convention Center. This 175-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

Guests can expect to find 42-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. The Select Comfort bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a sofa bed, a refrigerator, and a coffee maker.


Property features

At DoubleTree by Hilton West Palm Beach Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Standard Two Doubles

Full 2 | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Standard King

King 1 | Sleeps 4

Executive Suite, 1 King Bed, Two Rooms

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton West Palm Beach Airport

Everyone (12) Couples (15) Business (19) Family (7) Other (7) Friends (4)
5
Families

I like the Service on the room and the attetion at the fron desk

By on May 29, 2019

Review comment responded on Jun 4, 2019

Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our team works extremely hard to give all our guests the best experience they can during their staying with us. Thank you again for your positive review of your experience and we look forward in having you back in the near future!

5
Family with small children Families

Love it. The hotel room was clean the bed was soft and comfortable the housekeeper was nice so was the staff

By on May 14, 2019

Review comment responded on May 17, 2019

Thank you for **FIVE** star review! We look forward to seeing you again in the future!

2
Business Business Travelers

I had an issue with the AC unit that was never resolved. Only when I was checking out did the front desk employee ask, “Didn’t they offer you a different room?”. No they did not. The other issue was house keeping. The first 4 nights the room was cleaned well. The last 2 seemed as if they threw the bed together and that was about it. The room was a little dated and didn’t have any USB ports.

By on Feb 24, 2019

Review comment responded on Feb 25, 2019

Thank you for staying with us. It is our mission to ensure every guest has an exceptional time while with us, and we certainly missed the mark with you. I will be sharing your feedback with our entire team, to ensure we are always providing great service. I do apologize that we were not able to provide you with a fantastic experience.

3
Everyone

Hotel needs to be renovated very old a hallways smell damp

By on Feb 5, 2019

Review comment responded on Feb 12, 2019

Thank you for staying with us. It is our mission to ensure every guest has an exceptional time while with us, and we certainly missed the mark with you. I will be sharing your feedback with our entire team, to ensure we are always providing great service. I do apologize that we were not able to provide you with a fantastic experience.

5
Everyone

Nice place would stay again. Service was good appreciated the friendliness

By on Oct 27, 2018

Review comment responded on Oct 30, 2018

Thank you for sharing your recent experience of your stay with us. We really do appreciate the time you have taken to write us such a positive review. Our team works extremely hard to give all our guests the best experience they can during their staying with us. Thank you again for staying with us and our team looks forward in serving you again in the near future!

4
Everyone

By on Oct 9, 2018

Review comment responded on Oct 19, 2018

Thank you for your 4 out of 5 review!

3
Everyone

Good and convenient location from the airport. Nothing special about the room, furnishing and service. Lower priced hotels are just as good, Hilton's lower priced Hampton Inn is better.

By on Sep 6, 2018

Review comment responded on Sep 18, 2018

Thank you for taking the time out to review our hotel. We are happy to hear that our hotel was convenient for you in your travels. Thank you for staying with us. It is our mission to ensure every guest has an exceptional time while with us, and we certainly missed the mark with you. I will be sharing your feedback with our entire team, to ensure we are always providing great service. I do apologize that we were not able to provide you with a fantastic experience.

4
Everyone

Close to airport. Good staff. Great price too! Can’t beat it if you want a convenient hotel to stay at.

By on Aug 28, 2018

Review comment responded on Aug 30, 2018

Thank you for the 4 Stars review and for sharing us your recent experience. We value the time you have taken to provide us with this positive feedback. I will definitely share your feedback with our team and look forward in having you back at our hotel again. Thank you again for being our guest!

5
Everyone

Very nice hotel for a reasonable rate. Convenient location. The room is super clean, the bed is comfortable. Bathroom is small but very clean. Elevators are very slow but you can always use the stairs if in a hurry. Overall, a very pleasant stay. Will be returning.

By on Jun 25, 2018

Review comment responded on Jun 27, 2018

Thank you for your 5 out of 5 review of our hotel. We valued the time you have taken to provide us with this positive feedback. I will definitely share your comments with our team members to know that their efforts did not go unnoticed. Thank you again for your positive feedback and we look forward in serving you again in the near future.

4
Everyone

No issues. Great place. Friendly staff clean and neat place

By , from massachusetts on Apr 16, 2018

Review comment responded on May 29, 2018

Thank you for nice review!

DoubleTree by Hilton West Palm Beach Airport

1808 S Australian Ave, West Palm Beach, FL 33409